COVID-19 Test Fund (CTF)

COVID-19 Test Fund Claims

Frequently Asked Questions

What is the COVID-19 Test Fund (CTF) set up by insurance and takaful industry?

The CTF is a RM8 million fund set up by the insurance and takaful industry to support the Ministry of Health’s efforts to conduct more COVID-19 test.
The fund will provide a fixed cash reimbursement up to RM300 for the cost of COVID-19 test for individuals covered under group medical or individual medical and health insurance policies/takaful certificates.

Who is eligible to claim from the CTF?

The CTF is only applicable for insurance policyholders/takaful certificate holders with group/individual medical and health related insurance policies and takaful certificates, who have been referred by registered doctors for COVID-19 test at recognised private labs as listed on the MoH COVID-19 website
Your insurance policy/takaful certificate must be in force as of 27 March 2020 and at the time the COVID-19 test is conducted.

Who can be tested for COVID-19 under this CTF?

Those entitled to claim from the CTF must be referred by a registered doctor and are :

Deemed as Persons Under Investigation (PUI)

Case definition of Persons Under Investigation (PUI) issued by MoH, updated on 25 March 2020

Acute respiratory infection (sudden onset of respiratory infection with at least one of:shortness of breath, cough or sore throat) with or without Fever
AND
Travelled to/resided in foreign country within 14 days before the onset of illness
OR
Close contact* in 14 days before illness onset with a confirmed case** of COVID-19**
OR
Attended an event associated with known COVID-19 outbreak

*Close contact defined as:

Healthcare associated exposure without appropriate Personal ProtectiveEquipment (including providing direct care for COVID-19 patients, workingwith healthcare workers infected with COVID-19, visiting patients or staying in the same closed environment of a COVID-19 patient).
Working together in close proximity or sharing the same classroom environment with a COVID-19 patient.
Traveling together with a COVID-19 patient in any kind of conveyance.
Living in the same household as a COVID-19 patient.

**Confirmed case of COVID-19 defined as a person with laboratory confirmation of infection with the COVID-19

Contacts of a positive COVID-19 case

Can I claim from the CTF if my COVID-19 test is conducted at home?

Yes, you can claim from the CTF if the test is conducted at home, provided that you were referred to take the test by a registered doctor, fulfilled the criteria set and the test was conducted by laboratories approved by Ministry of Health.

Note: This CTF does not cover Drive-Through tests offered by some private hospitals/laboratories.

How do I submit the claim to CTF? Will I need to fill any forms?

To apply for CTF, you must submit your claim through CTF portal by completing the online form and uploading the supporting documents.

Which insurance companies/takaful operators are part of MyCTF?

AIA Bhd.
AIA General Berhad
AIA PUBLIC Takaful Bhd
AIG Malaysia Insurance Berhad
Allianz General Insurance Company (M) Berhad
Allianz Life Insurance Malaysia Berhad
AmGeneral Insurance Berhad
AmMetLife Insurance Berhad
AmMetLife Takaful Berhad
AXA Affin General Insurance Berhad
AXA Affin Life Insurance Berhad
Berjaya Sompo Insurance Berhad
Chubb Insurance Malaysia Berhad
Etiqa Family Takaful Berhad
Etiqa General Insurance Berhad
Etiqa General Takaful Berhad
Etiqa Life Insurance Berhad
FWD Takaful Berhad
Gibraltar BSN Life Berhad
Great Eastern General Insurance (Malaysia) Berhad
Great Eastern Life Assurance (M) Berhad
Great Eastern Takaful Berhad
Hong Leong Assurance Berhad
Hong Leong MSIG Takaful Berhad
Liberty Insurance Berhad
Lonpac Insurance Berhad
Manulife Insurance Berhad
MCIS Insurance Berhad
MPI Generali Insurans Bhd
MSIG Insurance (Malaysia) Bhd
Pacific & Orient Insurance Company Bhd
Progressive Insurance Berhad
Prudential Assurance Malaysia Berhad
Prudential BSN Takaful Berhad
QBE Insurance (M) Berhad
RHB Insurance Berhad
Sun Life Malaysia Assurance Berhad
Sun Life Malaysia Takaful Berhad
Syarikat Takaful Malaysia Am Berhad
Syarikat Takaful Malaysia Keluarga Berhad
Takaful Ikhlas Family Berhad
Takaful Ikhlas General Berhad
The Pacific Insurance Berhad
Tokio Marine Insurans (M) Berhad
Tokio Marine Life Insurance Malaysia Bhd.
Tune Insurance Malaysia Berhad (Tune Protect Malaysia)
Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad

Claim RM300 for COVID-19 Tests

COVID-19 Test Fund Claims

Frequently Asked Questions

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