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Proctosedyl Ointment 15g
RM 35.00
Proctosedyl Ointment is a combination topical medication that belongs to the corticosteroid and local anaesthetic drug class, formulated to provide targeted relief in the anorectal region. It contains two active ingredients — hydrocortisone (a mild corticosteroid) and cinchocaine hydrochloride (a local anaesthetic) — working together to address discomfort in the rectal area. Like most topical corticosteroid-based products, it may cause side effects such as skin thinning, local irritation, burning sensation, or allergic skin reactions in some users. If you're considering this product, it's important to know that it should only be used as directed by your doctor or pharmacist, it is not intended for long-term continuous use, and you should always check with a healthcare professional before starting treatment — especially if you are pregnant, breastfeeding, or managing other health conditions.
Proctosedyl Ointment is applied topically to the affected area around or inside the lower rectum, typically using the nozzle applicator provided with the packaging for internal application. Wash your hands thoroughly before and after each application, apply a small amount gently to the affected area, and avoid applying more than the recommended amount. Always follow your doctor's or pharmacist's specific instructions, as the method of application may vary depending on your individual condition.
The generally recommended dosage for Proctosedyl Ointment is two to three times daily, including after each bowel movement, or as directed by your healthcare provider. Do not exceed the prescribed frequency or duration of use, as prolonged application of corticosteroid-containing ointments may lead to unwanted skin effects.
Proctosedyl Ointment typically has a shelf life of 2 to 3 years from the date of manufacture when stored under the recommended conditions. Always check the expiry date printed on the tube and outer packaging before use, and do not use the product beyond its stated expiry date even if it appears unchanged in texture or colour.
Store Proctosedyl Ointment at room temperature below 25°C, away from direct sunlight, heat, and moisture. Keep the tube tightly closed when not in use and store it out of reach of children and pets. Do not store this ointment in the bathroom or near a sink where humidity levels are high, as moisture can affect the product's stability and quality.
| Active Ingredient | Concentration | Drug Class |
|---|---|---|
| Hydrocortisone | 0.5% w/w | Mild Corticosteroid |
| Cinchocaine Hydrochloride | 0.5% w/w | Local Anaesthetic |
These two ingredients are supported by excipients including white soft paraffin and other base components that give the ointment its smooth, easy-to-apply consistency.
Like all medicines, Proctosedyl Ointment may cause side effects in some people. Not everyone will experience them, but it is important to be aware of the following:
Common Side Effects:
Less Common Side Effects:
Rare but Serious Side Effects (Seek Medical Attention):
⚠️ If you experience any severe or unexpected reactions, stop using the product and consult your doctor or pharmacist immediately.
Proctosedyl Ointment should not be used in the following situations:
Always inform your doctor about all your existing medical conditions and current medications before using this product.
Drug Interactions:
Food Interactions:
If you are taking any prescription or over-the-counter medications, supplements, or herbal remedies, always inform your healthcare provider before starting Proctosedyl Ointment.
Here are some helpful tips to keep in mind when using Proctosedyl Ointment:
Purchasing & Availability in Malaysia
Q: Can I buy Proctosedyl Ointment online in Malaysia?
Yes, you can purchase Proctosedyl Ointment through licensed online pharmacies in Malaysia. Our online pharmacy is fully registered and compliant with Malaysian pharmaceutical regulations, so you can shop with confidence knowing you are receiving an authentic product.
Q: Is Proctosedyl Ointment available over the counter (OTC) in Malaysia, or do I need a prescription?
In Malaysia, Proctosedyl Ointment is generally classified as a pharmacy-only medicine (P medicine). While a formal prescription may not always be required, it is strongly recommended that you consult a pharmacist or doctor before purchasing, especially if it is your first time using this product or if you have any existing medical conditions.
Q: Is the Proctosedyl Ointment sold on your website genuine and authentic?
Absolutely. We only source our products from authorised pharmaceutical distributors and registered suppliers in Malaysia. Every product listed on our platform, including Proctosedyl Ointment, is genuine, properly stored, and within its valid expiry date. Your health and safety are our top priority.
Q: How do I know if the Proctosedyl Ointment I receive is not a counterfeit product?
All products dispatched from our online pharmacy come with original manufacturer packaging, intact seals, and clear batch and expiry information. If you ever have concerns about the authenticity of a product received, please contact our customer support team immediately and we will assist you promptly.
Delivery & Ordering in Malaysia
Q: Do you deliver Proctosedyl Ointment across Malaysia, including East Malaysia (Sabah and Sarawak)?Yes, we deliver Proctosedyl Ointment to all states in Malaysia, including Peninsular Malaysia, Sabah, and Sarawak. Delivery timelines may vary depending on your location, but we work with reliable courier partners to ensure your order arrives safely and on time.
Q: How long does delivery take after I place my order?
For orders within Peninsular Malaysia, delivery typically takes 2 to 4 working days. For East Malaysia (Sabah and Sarawak), delivery may take 4 to 7 working days. You will receive a tracking number once your order has been dispatched so you can monitor your delivery status.
Q: Is my order packaged discreetly when delivered?
Yes, we understand the importance of privacy. All orders are packed in plain, discreet packaging with no indication of the product contents on the outside of the parcel.
Q: What should I do if my order arrives damaged or with a broken seal?
If your Proctosedyl Ointment arrives with damaged packaging, a broken seal, or any signs of tampering, please do not use the product. Contact our customer service team immediately with photos of the packaging and we will arrange a replacement or refund as quickly as possible.
Safety, Storage & Handling
Q: Is it safe to order Proctosedyl Ointment online and have it delivered in Malaysia's hot climate?
We take product integrity seriously. All temperature-sensitive products are packed with appropriate protective materials to minimise exposure to heat during transit. However, once received, please store the ointment as directed — at room temperature below 25°C, away from direct sunlight and heat sources.
Q: What should I do if I accidentally ordered the wrong product or the wrong quantity?
Please contact our customer support team as soon as possible after placing your order. We will do our best to amend the order before it is dispatched. Once an order has been shipped, our standard return and exchange policy will apply.
Q: Can I return Proctosedyl Ointment if I change my mind after purchasing?
Due to the nature of pharmaceutical and health products, returns are generally not accepted once the product has been dispatched, in line with Malaysian pharmacy regulations and hygiene standards. However, if there is a product defect, incorrect item, or quality concern, we will work with you to resolve the issue.
Q: How can I verify that your online pharmacy is a legitimate and licensed platform in Malaysia?
Our online pharmacy operates in compliance with the Pharmacy Act and relevant regulations under the Ministry of Health Malaysia (MOH). You are welcome to contact us directly for our registration details or verify our credentials through the relevant regulatory authorities. We are committed to full transparency and responsible pharmaceutical practice.