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Checkout & review your order.
STEP 2
Make payment.
STEP 3
Our doctor will contact you within 1-hour of your purchase.
RM 14.90
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Policy
Return/Cancellation Policy
CANCELLATION
✕
DoctorOnCall reserves the rights to cancel any orders if the product is not available for any reasons. DoctorOnCall will notify the Customer if that is the case and return any payment that the Customer have made. Refund will be credited into the Customer’s credit card or bank account depending on the period of time the Customer’s financial institution required to arrange for the refund.
The Customer is not allowed to cancel the order once the order has been picked and packed by DoctorOnCall.
Orders that requires a doctor/pharmacist consult will be automatically cancelled and refunded if the customer is unreachable after 5 attempts (within 2 working days). A cancellation notification will be sent to the Customer’s email.
RETURN AND/OR EXCHANGE
Return and/ or Exchange of Products can be arranged under the following reasons:
If the Product was delivered in a damaged or defective condition; or
If the Product has expired or is nearing expiry (less than 6 months); or
If the product delivered is different from what was ordered
"Change of mind" is not allowed as a reason for return and/ or exchange
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CANCELLATION
✕
DoctorOnCall reserves the rights to cancel any orders if the product is not available for any reasons. DoctorOnCall will notify the Customer if that is the case and return any payment that the Customer have made. Refund will be credited into the Customer’s credit card or bank account depending on the period of time the Customer’s financial institution required to arrange for the refund.
The Customer is not allowed to cancel the order once the order has been picked and packed by DoctorOnCall.
Orders that requires a doctor/pharmacist consult will be automatically cancelled and refunded if the customer is unreachable after 5 attempts (within 2 working days). A cancellation notification will be sent to the Customer’s email.
RETURN AND/OR EXCHANGE
Return and/ or Exchange of Products can be arranged under the following reasons:
If the Product was delivered in a damaged or defective condition; or
If the Product has expired or is nearing expiry (less than 6 months); or
If the product delivered is different from what was ordered
"Change of mind" is not allowed as a reason for return and/ or exchange
The Customer shall examine the Product(s) immediately upon receiving for any deficiencies and/or damages.
Should the Customer wish for return and/ or exchange, DoctorOnCall has to be notified via our customer service email at contact@DoctorOnCall.com.my or hotline at 03 - 8048 2000 within one (1) day of receiving the product. DoctorOnCall reserves the rights to reject the request for return and/ or exchange if not notified by the Customer within one (1) day of receiving the product.
The Customer will be contacted by DoctorOnCall within one (1) day of request for return and/ or exchange to inform the Customer of the return and/ or exchange process.
Upon approval of the Return and/ or Exchange request, the Customer is to deliver the affected Product back to the address of the vendor as stated on the parcel received
The affected Products MUST be returned in its new, unused, original condition, with quantity and packaging was delivered to Customer.
For rehab products, wheelchairs, electronic products, and medical devices, all products must be returned in its original packaging with cables, accessories, and documentations including manuals and warranty card intact.
Failure to return the Product as described in clause 6 and 7 will result in a cancellation of the return and/ or exchange request, and any fees incurred in delivering the package back to the Customer will be borne by the Customer
The return of a Product by a Customer does not automatically warrant for an exchange or refund. DoctorOnCall will inspect the returned Products upon receipt of the same. If the conditions in clause No. 6 and 7 of this Return and/ or Exchange Policy have been fulfilled, refunds/ exchanges will be made to the Customer, and the Customer will be reimbursed by DoctorOnCall for any courier charges incurred in returning of the Products. A courier payment slip is to be furnished to DoctorOnCall for the purpose of reimbursement.
All replacements or exchange of Products shall be effected subject to stock availability. If a Product which was ordered and invoiced is not included in the delivery, DoctorOnCall shall either refund the Customer the value of that Product, or replace the ordered Product.
If any Product which was not included in the Customer's Order is delivered to the Customer, DoctorOnCall shall collect the Product from the Customer. If a Customer is charged more than the value of a Product as displayed on the site when the Customer makes its Order, DoctorOnCall shall refund to the Customer the difference.
All refunds will be made via the same mode of payment within 2 months. Customer's receipt of the refund will depend on the period of time the selected financial institution takes to finalise the refund. DoctorOnCall shall not be liable with respect to any loss, damage, cost or expense that the Customer or any person may incur as a result of any delay in the financial institution processing of the said refund.
Authentic
Free Delivery
Express Delivery
Terms & Conditions
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Authentic
We ensure that all our pharmaceutical products including health supplements and traditional preparations are registered with the National Pharmaceutical Regulatory Authority (NPRA) Malaysia
Free Delivery
Enjoy free delivery with a minimum spend of RM100 on our platform.
Express Delivery
Get your orders within 4 hours* with our express delivery option (only available in Klang Valley, Georgetown, and Johor Bahru). All express delivery orders must be placed before 5 pm*; orders placed after 5 pm will be delivered the following morning. *Note: For purchases of prescription medication, order will be delivered 4 hours from completion of consultation with a doctor/ pharmacist. Consultations must be completed before 5 pm in order for the order to be delivered via express delivery
Alcohol Warning( Limited Data ) There's no data on drug interactions between alcohol and Ridped Lotion. Please consult your doctor before using it.
Pregnancy Warning (Limited Data) There's no data on use of Ridped Lotion during pregnancy on animal and human studies. Please consult your doctor before using it.
Breastfeeding Warning( Not Advisable ) Users are recommended to withhold breastfeeding while on Ridped Lotion.
Driving Warning ( Generally Safe ) Benzoyl Peroxide is not known to cause any side effects while will affect the ability to concentrate or drive.
Kidney Warning ( Safe If Prescribed ) Benzoyl Peroxide is not used for internal consumption and the amount absorbed into the circulatory system is negligible to cause any effect on the kidney. It is, therefore, safe to be used even in a patient with kidney disease.
Liver Warning ( Use With Care ) Benzoyl Peroxide is not used for internal consumption and the amount absorbed into the circulatory system is negligible to cause any effect on the liver. It is, therefore, safe to be used even in a patient with liver disease.
As with all medications, you may experience some side effects. Not everyone experiences it. This is not a cause for concern. However, it is so that you are aware of it.
Burning sensation on site of application, rashes and skin irritation
N/A
Information last updated on: : Thu Jun 03 2021 09:16:08 GMT+0000 (Coordinated Universal Time)
The product images shown are for illustration purposes only and may not be an exact representation of the product
The content provided on this webpage is to provide information only, to be fully-interpreted by a medical professional, and not intended as a guide to make purchase decisions, or a substitute to advice of a medical professional. Effectiveness and side effects of medication may differ from individual to individual. We do not encourage any customer to self-diagnose and/or self-medicate. Patients should always consult a medical professional before taking or using any medication. The content provided here is non-exhaustive and may not cover all aspects of the medication. Our service should only be used to support the doctor-patient dynamic, not replace it.
The fulfilment of prescription medication is subject to our review of a prescription issued by a Malaysian Medical Council (MMC) registered doctor. If required, we will provide a tele-consult service with one of our registered panel doctors. This is not an advertisement of a medicine as such an advertisement would require prior approval from the Medicines Advertisement Board of Malaysia.
Ridped Lotion is available in many areas in Malaysia. Kuala Lumpur, Bukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Kepong, Segambut, Bandar Tun Razak, Cheras, Subang Jaya, Petaling Jaya, Mont Kiara, Puchong, Bandar Sunway, TTDI, Seri Kembangan, Klang, Bukit Tinggi, Damansara, Sentul, Penang, George Town, Jelutong, Gelugor, Bayan Baru, Bandar Baru Air Itam, Sungai Ara, Bukit Mertajam, Butterworth, Perai, Johor Bahru, Skudai, Bukit Indah, Gelang Patah, Senai, Pasir Gudang, Taman Daya, Taman Molek, Taman Perling, Tebrau, Danga Bay, Larkin, Nusajaya, Pontian, Masai, Setia Tropika, Desaru, Tampoi.
Ridped Lotion is available at many places in Singapore. Ang Mo Kio, Alexandra, Admiralty, Bedok, Bishan, Bukit Batok, Bukit Merah, Bukit Panjang, Bukit Timah, Boat Quay, Buona Vista, Beach Road, Bugis, Balestier, Boon Lay, Central Area, Choa Chu Kang, Clementi, Chinatown, Commonwealt, City Hall, Clarke Quay, Changi Airport, Changi Village, Clementi Park, Dairy Farm, Eunos, East Coast, Farrer Park, Geylang, Hougang, Harbourfront, Holland, Jurong, Jurong East, Jurong West, Kallang/ Whampoa, Lim Chu Kang, Marine Parade, Marina, Macpherson, Mandai, Newton, Novena, Orchard, Pasir Ris, Punggol, Potong Pasir, Paya Lebar, Queenstown, Raffles Place, Rochor, River Valley, Sembawang, Sengkang, Serangoon, Serangoon Rd, Seletar, Tampines, Toa Payoh, Tanjong Pagar, Telok Blangah, Tanglin, Thomson, Tuas, Tengah, Upper East Coast, Upper Bukit Timah, Upper Thomson, Woodlands, West Coast, Yishun, Yio Chu Kang.
- Alcohol Warning(Limited Data)
There's no data on drug interactions between alcohol and Ridped Lotion. Please consult your doctor before using it.
Pregnancy Warning(Limited Data)
There's no data on use of Ridped Lotion during pregnancy on animal and human studies. Please consult your doctor before using it.
Breastfeeding Warning(Not Advisable)
Users are recommended to withhold breastfeeding while on Ridped Lotion.
Driving Warning (Generally Safe)
Benzoyl Peroxide is not known to cause any side effects while will affect the ability to concentrate or drive.
Kidney Warning(Safe If Prescribed)
Benzoyl Peroxide is not used for internal consumption and the amount absorbed into the circulatory system is negligible to cause any effect on the kidney. It is, therefore, safe to be used even in a patient with kidney disease.
Liver Warning(Use With Care)
Benzoyl Peroxide is not used for internal consumption and the amount absorbed into the circulatory system is negligible to cause any effect on the liver. It is, therefore, safe to be used even in a patient with liver disease.
As with all medications, you may experience some side effects. Not everyone experiences it. This is not a cause for concern. However, it is so that you are aware of it.
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Burning sensation on site of application, rashes and skin irritation
The good service from DoctorOnCall.Fast replied and was very helpful.🌼Easy to buy and affordable. The best service for the buyer who does not hesitate to buy it. …MoreThe good service from DoctorOnCall.Fast replied and was very helpful.🌼Easy to buy and affordable. The best service for the buyer who does not hesitate to buy it.Have a good experience with DoctorOnCall.Thank you for your good service ❤️ AWESOME YEAYY!☺
Christine Tee Pei Yee
5/5
Consultation is good.. dont have to step out of the house for small issues and being really busy.. recommended
Roger Lok
5/5
Quick service. Although location is difficult to find but still delivered within the time frame. Kudos.. Keep up the good work.
