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Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy
Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy
Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy
Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy
Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy

Jardiance Duo 12.5mg/1000mgTablet 10s (strip)

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Prescription Required
This medication requires a valid prescription from a doctor.
Don’t Have A Prescription? Get A Consult With Our Doctor Today.
STEP 1
Checkout & review your order.
STEP 2
Make payment.
STEP 3
Our doctor will contact you within 1-hour of your purchase.
Term & Condition
100% Authentic
We ensure that all our pharmaceutical products including health supplements and traditional preparations are registered with the National Pharmaceutical Regulatory Authority (NPRA) Malaysia
Free Delivery on orders above RM120
Enjoy free delivery with a minimum spend of RM120 on our platform.

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Jardiance Duo 12.5mg/1000mgTablet 10s (strip) - DoctorOnCall Online Pharmacy

Jardiance Duo 12.5mg/1000mgTablet 10s (strip)

RM 36.20

Product Overview

Introduction of Jardiance Duo 12.5mg/1000mgTablet 10s (strip)

Jardiance Duo 12.5mg/1000mg Tablet is a combination prescription medicine that belongs to two drug classes — an SGLT2 inhibitor and a biguanide — working together in a single convenient tablet. It contains two active ingredients: empagliflozin (12.5mg) and metformin hydrochloride (1000mg), both well-established in modern diabetes management. Like all medicines, it does come with some side effects you should be aware of, including nausea, urinary tract infections, low blood sugar (especially when combined with other diabetes medicines), and in rare cases, a serious condition called lactic acidosis. If you're considering this tablet, it's really important that you only take it under a doctor's prescription, keep up with your regular check-ups, and never adjust your dose on your own — your health and safety always come first, and we're here to make sure you have the right information before you buy.

How to Take Jardiance Duo 12.5mg/1000mg Tablet

Jardiance Duo 12.5mg/1000mg Tablet should be taken orally with meals to help reduce the chance of stomach upset, which is a common experience especially when starting metformin-containing medicines. Swallow the tablet whole with a glass of water — do not crush, split, or chew it unless your doctor or pharmacist has specifically advised otherwise. Always follow your prescribing doctor's instructions carefully regarding timing and frequency, as individual treatment plans may vary.

Dosage of Jardiance Duo 12.5mg/1000mg Tablet

The typical recommended dose of Jardiance Duo 12.5mg/1000mg is one tablet taken twice daily with meals, although your doctor will determine the most appropriate dose based on your individual medical condition, kidney function, and response to treatment. Never exceed the prescribed dose, and do not stop taking this medicine suddenly without consulting your healthcare provider first.

Shelf Life of Jardiance Duo 12.5mg/1000mg Tablet

Jardiance Duo 12.5mg/1000mg Tablet generally has a shelf life of 2 to 3 years from the date of manufacture, as indicated on the packaging. Always check the expiry date printed on the blister pack or carton before use, and do not take the tablet if it has passed its expiry date. Expired medicines should be disposed of safely and responsibly — never flush them down the drain or throw them in regular household waste.

How to Store Jardiance Duo 12.5mg/1000mg Tablet

  • Store at room temperature, below 30°C
  • Keep in a cool, dry place away from direct sunlight, heat, and moisture
  • Do not store in the bathroom or near the kitchen sink where humidity is high
  • Keep the tablet in its original blister packaging until you are ready to take it
  • Store out of reach of children and pets at all times
  • Do not transfer tablets into a different container unless advised by your pharmacist
  • If you are travelling, ensure the medicine is kept in appropriate conditions and away from extreme temperatures

Active Ingredient of Jardiance Duo 12.5mg/1000mg Tablet

Jardiance Duo 12.5mg/1000mg Tablet contains the following active pharmaceutical ingredients:

  • Empagliflozin 12.5mg — a sodium-glucose co-transporter 2 (SGLT2) inhibitor
  • Metformin Hydrochloride 1000mg — a biguanide class antidiabetic agent

These two active ingredients are combined in a fixed-dose formulation to offer a dual-action approach in a single tablet for eligible patients.

Side Effects of Jardiance Duo 12.5mg/1000mg Tablet

Common Side Effects:

  • Nausea, vomiting, or stomach discomfort (especially when starting treatment)
  • Diarrhoea or loose stools
  • Urinary tract infections (UTIs) — symptoms may include burning sensation during urination or frequent urge to urinate
  • Genital yeast infections (fungal infections in the genital area)
  • Metallic taste in the mouth
  • Decreased appetite
  • Headache

Less Common Side Effects:

  • Hypoglycaemia (low blood sugar) — particularly when used alongside insulin or other antidiabetic medicines
  • Increased urination (polyuria)
  • Thirst or dry mouth
  • Dizziness or lightheadedness
  • Skin rash or itching

Serious but Rare Side Effects (Seek Medical Attention Immediately):

  • Lactic acidosis — a rare but potentially life-threatening build-up of lactic acid in the blood; symptoms include muscle pain, difficulty breathing, stomach discomfort, feeling cold, or unusual tiredness
  • Diabetic ketoacidosis (DKA) — even in patients with normal or near-normal blood sugar levels; symptoms include nausea, vomiting, abdominal pain, and fatigue
  • Fournier's gangrene — a rare but serious bacterial infection of the genital or perineal area
  • Acute kidney injury — particularly in patients who are dehydrated or taking certain other medications
  • Severe allergic reactions (anaphylaxis) — including swelling of the face, lips, throat, or difficulty breathing

⚠️ If you experience any serious or unusual symptoms, stop taking the medicine and seek immediate medical attention. Always consult your doctor or pharmacist if you are unsure.

Contraindications of Jardiance Duo 12.5mg/1000mg Tablet

  • Hypersensitivity or allergy to empagliflozin, metformin hydrochloride, or any of the tablet's excipients
  • Patients with type 1 diabetes mellitus
  • Patients with diabetic ketoacidosis
  • Patients with moderate to severe renal impairment (eGFR below 45 mL/min/1.73m²) or end-stage renal disease
  • Patients with severe hepatic (liver) impairment
  • Patients with acute or chronic metabolic acidosis, including lactic acidosis
  • Patients who are dehydrated or have conditions that may lead to dehydration
  • Patients with severe infections, trauma, or undergoing major surgery (temporary discontinuation may be required)
  • Patients scheduled for iodinated contrast imaging procedures (metformin should be temporarily withheld)
  • Pregnant women — particularly in the second and third trimesters; use should be carefully evaluated in the first trimester
  • Breastfeeding mothers — this medicine is generally not recommended during lactation
  • Children and adolescents under 18 years of age — safety and efficacy have not been established
  • Patients with excessive alcohol intake or alcohol-related conditions
  • Patients with cardiac or respiratory failure that may predispose to tissue hypoxia

Always inform your doctor about your full medical history, current medications, and any known allergies before starting Jardiance Duo.

Drug & Food Interactions of Jardiance Duo 12.5mg/1000mg Tablet

Drug Interactions:

  • Insulin and insulin secretagogues (e.g., sulphonylureas) — concurrent use may increase the risk of hypoglycaemia; dose adjustments may be needed
  • Diuretics (e.g., furosemide, hydrochlorothiazide) — may increase the risk of dehydration and low blood pressure when combined with empagliflozin
  • ACE inhibitors and ARBs — may further reduce blood pressure and affect kidney function
  • NSAIDs (e.g., ibuprofen, naproxen) — may impair kidney function, particularly in patients already at risk
  • Corticosteroids — may raise blood glucose levels and reduce the effectiveness of antidiabetic medicines
  • Iodinated contrast agents — metformin should be withheld before and after procedures using contrast dye due to the risk of acute kidney injury and lactic acidosis
  • Cimetidine and other cationic drugs — may interfere with the renal elimination of metformin
  • Carbonic anhydrase inhibitors (e.g., topiramate, acetazolamide) — may increase the risk of lactic acidosis
  • Alcohol — significantly increases the risk of lactic acidosis with metformin; alcohol consumption should be minimised or avoided

Food Interactions:

  • Alcohol — avoid or strictly limit alcohol intake while on this medication
  • High-carbohydrate meals — while not a direct interaction, large carbohydrate-heavy meals may affect blood glucose control
  • Taking the tablet with food is recommended to reduce gastrointestinal side effects from metformin

Always inform your doctor or pharmacist about all medicines, supplements, herbal products, and vitamins you are currently taking to avoid potential interactions.

Quick Tips for Jardiance Duo 12.5mg/1000mg Tablet

  • Always take with food to minimise stomach-related side effects like nausea or diarrhoea
  • Never skip or double up doses — if you miss a dose, take it as soon as you remember, but skip it if it's almost time for the next one
  • Stay well hydrated throughout the day, as empagliflozin can increase urination and may lead to dehydration
  • Carry a source of fast-acting sugar (e.g., glucose tablets or fruit juice) in case of hypoglycaemia, especially if you take other diabetes medicines
  • Inform your doctor or dentist before any surgical procedure or medical imaging involving contrast dye, as metformin may need to be temporarily stopped
  • Monitor for signs of urinary or genital infections — seek medical advice promptly if you notice unusual discharge, itching, or burning during urination
  • Do not crush or split the tablet unless specifically directed by your healthcare provider
  • Store in a cool, dry place below 30°C and away from direct sunlight and moisture
  • Keep all follow-up appointments with your doctor for regular blood glucose and kidney function monitoring
  • Do not share your medication with others, even if they appear to have similar symptoms — this is a prescription medicine
  • Dispose of expired or unused tablets responsibly — return them to a pharmacy for safe disposal
  • Purchase only from licensed and verified pharmacies to ensure you receive genuine, properly stored medication

FAQs About Jardiance Duo 12.5mg/1000mg Tablet

Q1: Can I buy Jardiance Duo 12.5mg/1000mg Tablet online in Malaysia?
Yes, you can purchase Jardiance Duo 12.5mg/1000mg Tablet through our licensed online pharmacy in Malaysia. However, as this is a prescription-only medicine (POM), a valid prescription from a registered doctor is required before your order can be processed and dispensed.

Q2: Is a prescription required to order Jardiance Duo 12.5mg/1000mg Tablet in Malaysia?
Absolutely yes. Jardiance Duo 12.5mg/1000mg is classified as a prescription-only medicine in Malaysia under the Control of Drugs and Cosmetics Regulations. We are legally and ethically required to verify a valid prescription before dispensing this medication. You can upload your prescription during the checkout process on our website.

Q3: How do I submit my prescription when ordering online?
It's simple and straightforward. During the ordering process on our website, you will be prompted to upload a clear photo or scanned copy of your doctor's prescription. Our licensed pharmacist will review and verify it before your order is confirmed and dispatched. If you have any difficulties, our customer support team is happy to guide you through the process.

Q4: How can I be sure that the Jardiance Duo I receive is genuine and not counterfeit?
We understand this is a very important concern, especially when purchasing medicines online. Our pharmacy sources all medications directly from authorised distributors and licensed pharmaceutical suppliers in Malaysia. Every product we carry is registered with the National Pharmaceutical Regulatory Agency (NPRA) under the Ministry of Health Malaysia. You can also verify the product's registration status on the NPRA's official BeSSeT database for added peace of mind.

Q5: Does Jardiance Duo 12.5mg/1000mg Tablet have a product registration number in Malaysia?
Yes, all medicines legally sold in Malaysia must be registered with the NPRA (National Pharmaceutical Regulatory Agency). We only stock NPRA-registered products, and the registration number can typically be found on the product packaging. We encourage all customers to check this when receiving their order.

Q6: How long does delivery take for orders within Malaysia?
We offer delivery across Peninsular Malaysia and East Malaysia (Sabah and Sarawak). Standard delivery within Peninsular Malaysia typically takes 2 to 4 working days, while delivery to East Malaysia may take 4 to 7 working days. Express delivery options may be available depending on your location. You will receive a tracking number once your order has been dispatched.

Q7: Is it safe to have prescription medicines like Jardiance Duo delivered to my home?
Yes, it is safe and legal when ordered through a licensed online pharmacy in Malaysia. We ensure that all prescription medicines are properly packaged to maintain product integrity during transit. Our packaging is discreet, tamper-evident, and designed to protect the medication from heat and moisture during delivery.

Q8: What should I do if my Jardiance Duo tablets arrive damaged or appear tampered with?
Please do not take any medicine that appears to be damaged, tampered with, or has broken packaging. Contact our customer service team immediately with photos of the affected product and your order details. We take product quality and patient safety very seriously and will work to resolve the issue promptly, including replacement or refund where applicable.

Q9: Can I get a refill of Jardiance Duo 12.5mg/1000mg through your online pharmacy?
Yes, you can reorder through our online platform. For refills, you will need to provide an updated and valid prescription. We recommend planning your refill in advance to avoid any gaps in your supply — ideally placing your reorder at least 5 to 7 days before your current supply runs out to account for delivery time.

Q10: How should I store Jardiance Duo if it arrives during hot weather in Malaysia?
Malaysia's tropical climate can be warm and humid, so it's important to store your medication correctly upon arrival. Keep Jardiance Duo at room temperature below 30°C in a cool, dry place away from direct sunlight. Avoid storing it in the car, near windows, or in the bathroom. If you have concerns about temperature exposure during delivery, please contact us and we can advise on the best options available.

Q11: What payment methods are accepted when ordering Jardiance Duo online?
We accept a variety of secure payment methods including online banking (FPX), major credit and debit cards, and popular e-wallets commonly used in Malaysia. All transactions are processed through a secure, encrypted payment gateway to protect your personal and financial information.

Q12: Is my personal and medical information kept confidential when I order online?
Yes, absolutely. We are committed to protecting your privacy. All personal data, prescription details, and medical information submitted through our platform are handled in strict accordance with Malaysia's Personal Data Protection Act (PDPA 2010). Your information will never be shared with third parties without your consent.

Frequently Bought Together

Brands

Boehringer Ingelheim

Active Ingredient

empagliflozin metformin 

Manufactured by

Boehringer Ingelheim

Side Effects

As with all medications, you may experience some side effects. Not everyone experiences it. This is not a cause for concern. However, it is so that you are aware of it.




Low Sugar Level, Weakness, Dizziness, Nausea, Thirst, Increased urinary output, Urinary tract infection, Generalized itch, Rash, Genital infection

Cough or hoarseness, Decreased appetite, Diarrhea, Dyspnea, Upper respiratory tract infection, Nausea, Vomiting, Flatulence, Heartburn/dyspepsia, Abdominal distention, Constipation.

Warning Precautions

Precautionary Steps of Jardiance Duo 12.5mg/1000mgTablet 10s (strip)

Please consult a doctor especially before taking Jardiance Duo 12.5 mg/1,000 mg FC tab. If you have any of the following conditions & contraindications:-
  • Allergy to Jardiance Duo 12.5 mg/1,000 mg FC tab or any of its components
  • Lactic acidosis
  • Diabetic ketoacidosis
  • Renal diseases 
  • Alcoholism 
  • Acute alcohol intoxication 
  • Hepatic insufficiency 
  • It is not recommended for children & Neonates. Please keep it out of reach from them
  • Hypersensitivity
  • Breastfeeding
  • Pregnancy 

Please stop using this medication if you are experiencing these symptoms and conditions.

 
Jardiance Duo 12.5 mg/1,000 mg FC tab Drug Interactions

Drug to drug interaction reaction of Jardiance Duo 12.5 mg/1,000 mg FC tab varies from a person to another person. It is advisable to check with your doctor about all the possible drug interactions before starting the medication.
  • Alcohol
  • Empagliflozin
  • thiazide & loop diuretics
  • Sulfonylureas
  • Gemfibrozil
  • rifampicin
  • Probenecid
  • Metformin
  • NSAIDs 
  • ACE inhibitors
  • angiotensin II receptor antagonists
  • cimetidine 

This is an incomprehensive list of drug-to-drug interactions and conditions that might interfere with Jardiance Duo 12.5 mg/1,000 mg FC tab function. Do inform your doctor about all your current medications prior to consuming this drug. 

Keep the following precautions in mind as well:-
  • Avoid excess exposure to sunlight
  • Avoid this medicine for a longer use
  • Alcohol might affect your liver if it is taken with this medication
  • Tell your doctor if you have any other diseases or if you are taking any other medication
  • Do not discontinue the prescribed course


Alcohol Warning (Not Advisable)

Alcohol may affect blood glucose levels in patients with diabetes. Jardiance Duo 12.5mg/1000mgTablet 10s (strip) might also increase the risk of diabetes ketoacidosis but this mostly applies to patients who abuse alcohol. Generally, it is not advisable to have alcohol with Jardiance Duo 12.5mg/1000mgTablet 10s (strip).It is unsafe to consume alcohol with Jardiance Duo 12.5mg/1000mgTablet 10s (strip). Alcohol intoxication can increase the risk of lactic acidosis particularly in case of fasting, malnutrition or hepatic impairment.

Pregnancy Warning (Not Safe)

Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is not recommended to use during pregnancy. Animal studies have show an adverse effect on the foetus after birth however there are no human studies.Jardiance Duo 12.5mg/1000mgTablet 10s (strip) should be safe to use during pregnancy because either animal or human studies have not shown any adverse effects on the fetus, however, uncontrolled hyperglycemia in people with PCOS can increase the risk of congenital abnormalities and intrauterine death.

Breastfeeding Warning (Not Advisable)

Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is not advisable to use during lactation. It is not known if Jardiance Duo 12.5mg/1000mgTablet 10s (strip) passes into human breast milk.Limited human studies suggest that Jardiance Duo 12.5mg/1000mgTablet 10s (strip) does not represent a significant risk to the baby when used during pregnancy. In regards to limited data, please consult your doctor to decide on discontinuation of breastfeeding or Jardiance Duo 12.5mg/1000mgTablet 10s (strip).

Driving Warning (Generally Safe)

Jardiance Duo 12.5mg/1000mgTablet 10s (strip) usually does not affect the ability to drive. Do not drive unless you are feeling well.Jardiance Duo 12.5mg/1000mgTablet 10s (strip) usually does not affect the ability to drive. Do not drive unless you are feeling well.

Kidney Warning (High Risk)

Jardiance Duo 12.5mg/1000mgTablet 10s (strip) should be used with caution in patients with severe kidney disease as its main mechanism of action is at the kidney. Dose adjustment of Jardiance Duo 12.5mg/1000mgTablet 10s (strip) may be needed for patients with kidney disease. Please consult your doctor. However, the use of Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is not allowed in patients with severe kidney disease.Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is not recommended in patients with severe kidney disease, especially in patients with creatinine clearance less than 60mL/min. Patients with severe kidney disease has high risk to get lactic acidosis. Dose adjustment of Jardiance Duo 12.5mg/1000mgTablet 10s (strip) and regular check up to monitor renal function may be needed. Please consult your doctor before consumption.

Liver Warning (Use With Care)

Patients with liver disease may require a dose adjustment while on Jardiance Duo 12.5mg/1000mgTablet 10s (strip). It is due to the prolonged exposure of Jardiance Duo 12.5mg/1000mgTablet 10s (strip) in patients with liver disease. Thus, patients with severe liver disease are not allowed to be on Jardiance Duo 12.5mg/1000mgTablet 10s (strip).Jardiance Duo 12.5mg/1000mgTablet 10s (strip) should be used with caution in patients with liver disease due to increased risk of lactic acidosis. Hence liver function test should be done before initiating Jardiance Duo 12.5mg/1000mgTablet 10s (strip). Discontinuation of Jardiance Duo 12.5mg/1000mgTablet 10s (strip) may be needed if there is deterioration of liver function. Please consult your doctor.

FAQ

Disclaimer

Information last updated on: Tue Apr 21 2026 09:07:57 GMT+0000 (Coordinated Universal Time) The product images shown are for illustration purposes only and may not be an exact representation of the product.

The content provided on this webpage is to provide information only, to be fully-interpreted by a medical professional, and not intended as a guide to make purchase decisions, or a substitute to advice of a medical professional. Effectiveness and side effects of medication may differ from individual to individual. We do not encourage any customer to self-diagnose and/or self-medicate. Patients should always consult a medical professional before taking or using any medication. The content provided here is non-exhaustive and may not cover all aspects of the medication. Our service should only be used to support the doctor-patient dynamic, not replace it.

The fulfilment of prescription medication is subject to our review of a prescription issued by a Malaysian Medical Council (MMC) registered doctor. If required, we will provide a tele-consult service with one of our registered panel doctors. This is not an advertisement of a medicine as such an advertisement would require prior approval from the Medicines Advertisement Board of Malaysia. Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is available in many areas in Malaysia. Kuala Lumpur, Bukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Kepong, Segambut, Bandar Tun Razak, Cheras, Subang Jaya, Petaling Jaya, Mont Kiara, Puchong, Bandar Sunway, TTDI, Seri Kembangan, Klang, Bukit Tinggi, Damansara, Sentul, Penang, George Town, Jelutong, Gelugor, Bayan Baru, Bandar Baru Air Itam, Sungai Ara, Bukit Mertajam, Butterworth, Perai, Johor Bahru, Skudai, Bukit Indah, Gelang Patah, Senai, Pasir Gudang, Taman Daya, Taman Molek, Taman Perling, Tebrau, Danga Bay, Larkin, Nusajaya, Pontian, Masai, Setia Tropika, Desaru, Tampoi.


Jardiance Duo 12.5mg/1000mgTablet 10s (strip) is available at many places in Singapore. Ang Mo Kio, Alexandra, Admiralty, Bedok, Bishan, Bukit Batok, Bukit Merah, Bukit Panjang, Bukit Timah, Boat Quay, Buona Vista, Beach Road, Bugis, Balestier, Boon Lay, Central Area, Choa Chu Kang, Clementi, Chinatown, Commonwealt, City Hall, Clarke Quay, Changi Airport, Changi Village, Clementi Park, Dairy Farm, Eunos, East Coast, Farrer Park, Geylang, Hougang, Harbourfront, Holland, Jurong, Jurong East, Jurong West, Kallang/ Whampoa, Lim Chu Kang, Marine Parade, Marina, Macpherson, Mandai, Newton, Novena, Orchard, Pasir Ris, Punggol, Potong Pasir, Paya Lebar, Queenstown, Raffles Place, Rochor, River Valley, Sembawang, Sengkang, Serangoon, Serangoon Rd, Seletar, Tampines, Toa Payoh, Tanjong Pagar, Telok Blangah, Tanglin, Thomson, Tuas, Tengah, Upper East Coast, Upper Bukit Timah, Upper Thomson, Woodlands, West Coast, Yishun, Yio Chu Kang.
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