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Refresh Tears Lubricant Eye Drops 15ml - DoctorOnCall Online Pharmacy

Refresh Tears Lubricant Eye Drops 15ml

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We ensure that all our pharmaceutical products including health supplements and traditional preparations are registered with the National Pharmaceutical Regulatory Authority (NPRA) Malaysia
Free Delivery on orders above RM120
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Refresh Tears Lubricant Eye Drops 15ml - DoctorOnCall Online Pharmacy

Refresh Tears Lubricant Eye Drops 15ml

RM 18.80

Product Overview

Introduction of Refresh Tears Lubricant Eye Drops 15ml

Refresh Tears Lubricant Eye Drops is a trusted over-the-counter ophthalmic solution belonging to the class of ocular lubricants (artificial tears), formulated with Carboxymethylcellulose Sodium (CMC) 0.5% as its active ingredient to help relieve dryness and discomfort in the eyes. If you're someone who deals with that gritty, scratchy, or tired-eye feeling — whether from screen time, air-conditioning, or environmental factors — this is a product worth knowing about. Like most eye drops, some users may occasionally experience mild temporary stinging or burning upon application, temporary blurred vision, eye redness, or minor eye irritation, though these are generally short-lived and not a cause for alarm. It's also good to know that Refresh Tears is preservative-free in its single-use vial format, making it a gentle option for sensitive eyes, and it is suitable for use with contact lenses in most cases — but always check with your pharmacist or doctor if you're unsure whether it's right for your specific eye condition.

How to Take Refresh Tears Lubricant Eye Drops

  • Refresh Tears Eye Drops are applied directly into the affected eye or eyes by gently pulling down the lower eyelid to create a small pocket, then instilling 1 to 2 drops into the eye and blinking gently to spread the solution evenly.
  • Avoid touching the dropper tip to your eye, eyelid, or any surface to prevent contamination.
  • If you wear contact lenses, it is generally advised to remove them before application and wait at least 15 minutes before reinserting, unless your healthcare provider advises otherwise.

Dosage of Refresh Tears Lubricant Eye Drops

  • The commonly recommended dosage for Refresh Tears Lubricant Eye Drops is 1 to 2 drops instilled into the affected eye(s) as needed, typically up to 4 times daily or as directed by a healthcare professional.
  • Use only as frequently as necessary to relieve symptoms, and consult your pharmacist or doctor if you find yourself needing the drops more often than recommended.

Shelf Life of Refresh Tears Lubricant Eye Drops
Refresh Tears Lubricant Eye Drops generally has a shelf life of 2 to 3 years from the date of manufacture when stored correctly and left unopened. Once opened, multi-dose bottles should be used within 28 days, while single-use preservative-free vials should be discarded immediately after use, even if some solution remains. Always check the expiry date printed on the packaging before use.

How to Store Refresh Tears Lubricant Eye Drops

  • Store at room temperature between 15°C to 25°C
  • Keep away from direct sunlight, heat, and moisture
  • Do not refrigerate or freeze the product unless specifically instructed on the packaging
  • Keep the bottle or vials tightly closed when not in use
  • Store out of reach of children
  • Do not use the product if the seal is broken or the solution appears cloudy or discoloured

Active Ingredient of Refresh Tears Lubricant Eye Drops

Active IngredientStrength
Carboxymethylcellulose Sodium (CMC)0.5% w/v

Inactive / Excipient Ingredients (may vary by formulation): Sodium chloride, potassium chloride, calcium chloride dihydrate, magnesium chloride, sodium lactate solution, and purified water. Some formulations may also contain stabilising preservatives such as Purite® (in multi-dose bottles), while single-use vials are typically preservative-free.

Side Effects of Refresh Tears Lubricant Eye Drops
While Refresh Tears is generally well-tolerated, some users may experience side effects. If any reaction persists or worsens, discontinue use and consult a healthcare professional.

Common Side Effects:

  • Mild and temporary stinging or burning sensation upon application
  • Temporary blurred vision immediately after instillation
  • Mild eye redness or irritation
  • A sticky or slightly gritty feeling around the eyelid after application
  • Watery eyes or increased tearing temporarily

Less Common Side Effects:

  • Eye discharge or crusting around the eyelids
  • Eyelid swelling or puffiness
  • Sensation of a foreign body in the eye
  • Photophobia (increased sensitivity to light)
  • Headache (rarely reported)

Seek immediate medical attention if you experience:

  • Sudden worsening of eye pain
  • Significant vision changes that do not resolve
  • Signs of an allergic reaction such as severe redness, swelling, rash, or difficulty breathing

Contraindications of Refresh Tears Lubricant Eye Drops

  • Known hypersensitivity or allergy to Carboxymethylcellulose Sodium or any other ingredient in the formulation
  • Do not use if the sterile seal on the packaging is broken or compromised before first use
  • Not recommended for use as a treatment for underlying eye conditions such as glaucoma, eye infections, or serious ocular diseases — consult an ophthalmologist for such conditions
  • If you are experiencing eye pain, sudden vision changes, or persistent redness that is not related to simple dryness, do not self-medicate with lubricant drops — seek professional medical evaluation first
  • Use with caution in children — consult a paediatrician or eye specialist before administering to young children
  • If you are pregnant or breastfeeding, consult your doctor before use, even though this product is generally considered low-risk

Drug & Food Interaction of Refresh Tears Lubricant Eye Drops

Drug Interactions:

  • Other eye drops or ophthalmic medications: If you are using other prescribed or over-the-counter eye drops, allow a minimum of 5 to 10 minutes between applications to prevent dilution or interference with the therapeutic effect of either product. Apply other medicated eye drops before lubricant drops
  • Contact lens solutions: While Refresh Tears is generally compatible with contact lens use, some formulations containing preservatives may interact with soft contact lenses — always confirm with your pharmacist
  • Ophthalmic ointments: If using an eye ointment alongside Refresh Tears, apply the drops first and wait several minutes before applying the ointment, as ointments may reduce the absorption and effectiveness of the drops

Food Interactions:
There are no known clinically significant food interactions with Refresh Tears Lubricant Eye Drops given its topical ophthalmic nature

Note: Always inform your pharmacist or doctor about all medications, supplements, and eye products you are currently using to ensure safe and effective co-administration.

Quick Tips for Refresh Tears Lubricant Eye Drops

  • Always wash your hands thoroughly before handling the eye drops or touching your eyes
  • Check the expiry date on the box and bottle before every use — never use expired eye drops
  • Do not share your eye drops with anyone else, even family members, to avoid cross-contamination and infection
  • Discard single-use vials immediately after opening — do not save leftover solution for later use
  • Multi-dose bottles should be discarded 28 days after opening, even if solution remains
  • Avoid touching the dropper tip to your eye, fingers, or any surface to maintain sterility
  • If using multiple eye products, always apply Refresh Tears last, after other medicated drops (wait 5–10 minutes between products)
  • Store at room temperature and keep away from heat, humidity, and direct sunlight
  • If your symptoms do not improve within 72 hours or worsen at any point, stop use and consult a healthcare professional
  • Keep out of reach of children and store in a safe, clearly labelled location
  • Purchase from a licensed and verified pharmacy to ensure you receive an authentic, properly stored product

FAQs – Refresh Tears Lubricant Eye Drops

Q1:Can I buy Refresh Tears Lubricant Eye Drops online in Malaysia without a prescription?
Yes! Refresh Tears Lubricant Eye Drops is an over-the-counter (OTC) product in Malaysia, which means you do not need a prescription to purchase it. You can conveniently order it through our licensed online pharmacy and have it delivered right to your doorstep across Malaysia.

Q2:Is Refresh Tears Lubricant Eye Drops available for purchase on your Malaysian online pharmacy website?
Absolutely. We stock Refresh Tears Lubricant Eye Drops and it is available for online purchase through our platform. You can check current stock availability directly on our product listing page and place your order securely at any time.

Q3:How do I know the Refresh Tears I purchase from your online pharmacy is genuine and not a counterfeit product?
We completely understand why authenticity matters — especially when it comes to products used on your eyes. Our online pharmacy in Malaysia sources products only from authorised distributors and licensed pharmaceutical suppliers. All products are stored and handled in compliance with Malaysian pharmaceutical regulations, so you can shop with confidence knowing you're receiving a genuine product.

Q4:Is your online pharmacy in Malaysia licensed to sell Refresh Tears Eye Drops?
Yes, we are a licensed pharmacy operating in compliance with Malaysian pharmaceutical and healthcare regulations. We are committed to providing safe, authentic, and properly stored medications to all our customers across Malaysia.

Q5:Do you deliver Refresh Tears Lubricant Eye Drops to all states in Malaysia?
Yes, we offer delivery to all states across Peninsular Malaysia, Sabah, and Sarawak. Delivery timeframes may vary depending on your location, but we strive to process and dispatch orders as quickly as possible. You can check estimated delivery times at checkout.

Q6:How long will it take to receive my order of Refresh Tears Eye Drops after placing it online?
For most areas in Peninsular Malaysia, standard delivery typically takes 2 to 4 working days. For East Malaysia (Sabah and Sarawak), delivery may take 3 to 7 working days. We also offer expedited shipping options where available — check our delivery options at checkout for the most up-to-date information.

Q7:Can I track my order after purchasing Refresh Tears Eye Drops from your online pharmacy?
Yes! Once your order is confirmed and dispatched, you will receive a tracking number via email or SMS so you can monitor your delivery status in real time.

Q8:What payment methods do you accept for online purchases in Malaysia?
We accept a variety of secure payment methods including online banking (FPX), credit and debit cards, and popular Malaysian e-wallets. All transactions are processed through a secure and encrypted payment gateway to protect your personal and financial information.

Q9:Will the Refresh Tears Eye Drops be stored and packaged properly during delivery, especially in Malaysia's hot climate?
Great question! We understand that Malaysia's warm and humid climate can be a concern for temperature-sensitive products. We take care to ensure that products are packaged appropriately for safe transit and dispatched promptly to minimise exposure to heat. We recommend storing the product at room temperature (15°C–25°C) once received.

Q10:How can I check if the Refresh Tears Eye Drops I received is still within its expiry date?
The expiry date (EXP) is printed clearly on both the outer carton and the bottle or individual vials. We always ensure that products dispatched from our pharmacy have sufficient shelf life remaining at the time of delivery. If you have any concerns about the product you received, please contact our customer support team immediately.

Q11:What should I do if I receive a damaged or incorrect product from your online pharmacy?
We sincerely apologise if this ever happens! Please contact our customer support team within 7 days of receiving your order with photos of the product and packaging. We will arrange a replacement or refund in accordance with our returns policy as quickly as possible.

Q12:Can I speak to a pharmacist before purchasing Refresh Tears Eye Drops from your online platform?
Yes, and we encourage it! Our team includes qualified pharmacists who are available to answer your questions before and after purchase. You can reach us via our website's live chat, email, or phone during operating hours. We're here to help you make a safe and informed purchase decision.

Frequently Bought Together

Benefits

For short relief of burning, irritation, and discomfort caused by dry eyes or exposure to the sun or wind.

It's possible to utilise it as a barrier against future discomfort.

Brands

Allergan

Ingredients

Carboxymethylcellulose Sodium (0.5%)

Manufactured by

Allergan Pharmaceuticals

About Refresh Tears Lubricant Eye Drops 15ml

If you have sensitive eyes or you are working in a place with a dry environment, take Refresh Tears Lubricant Eye Drops  with you to avoid rubbing your eyes all the times as this may harm your eyes.

Eye drops usually are saline solutions that contain some medications in them to treat many problems of the eye. Sometimes, there are absolutely no medications in the eye drops and they function to moisturize the eyes or to wash out any foreign bodies.

Applying eye drops may help to restore the natural moisture of your eye when your eyes cannot make the lubricant enough on their own. They will promote comfort to your eyes as well as reduce dryness and irritation of the eyes. If you are having an injured eye, artificial tears will encourage the healing process of the eye’s surface, promoting comfort by lessening the feeling of a surface scratch and clearing away any remaining or particles. By keeping the eyes always being lubricated, eye drops will prevent your eyes from any further damage. 

Besides that, eye drops also relieve the burning and stinging sensation of the eyes that are related to allergy reactions. During allergy season, applying medicated eye drops correctly on the eyes will decrease the risk of getting any systemic side effects from the medicine that we used.

Disclaimer

Information last updated on: Fri Apr 24 2026 04:06:38 GMT+0000 (Coordinated Universal Time) The product images shown are for illustration purposes only and may not be an exact representation of the product.

The content provided on this webpage is to provide information only, to be fully-interpreted by a medical professional, and not intended as a guide to make purchase decisions, or a substitute to advice of a medical professional. Effectiveness and side effects of medication may differ from individual to individual. We do not encourage any customer to self-diagnose and/or self-medicate. Patients should always consult a medical professional before taking or using any medication. The content provided here is non-exhaustive and may not cover all aspects of the medication. Our service should only be used to support the doctor-patient dynamic, not replace it.

The fulfilment of prescription medication is subject to our review of a prescription issued by a Malaysian Medical Council (MMC) registered doctor. If required, we will provide a tele-consult service with one of our registered panel doctors. This is not an advertisement of a medicine as such an advertisement would require prior approval from the Medicines Advertisement Board of Malaysia. Refresh Tears Lubricant Eye Drops 15ml is available in many areas in Malaysia. Kuala Lumpur, Bukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Kepong, Segambut, Bandar Tun Razak, Cheras, Subang Jaya, Petaling Jaya, Mont Kiara, Puchong, Bandar Sunway, TTDI, Seri Kembangan, Klang, Bukit Tinggi, Damansara, Sentul, Penang, George Town, Jelutong, Gelugor, Bayan Baru, Bandar Baru Air Itam, Sungai Ara, Bukit Mertajam, Butterworth, Perai, Johor Bahru, Skudai, Bukit Indah, Gelang Patah, Senai, Pasir Gudang, Taman Daya, Taman Molek, Taman Perling, Tebrau, Danga Bay, Larkin, Nusajaya, Pontian, Masai, Setia Tropika, Desaru, Tampoi.


Refresh Tears Lubricant Eye Drops 15ml is available at many places in Singapore. Ang Mo Kio, Alexandra, Admiralty, Bedok, Bishan, Bukit Batok, Bukit Merah, Bukit Panjang, Bukit Timah, Boat Quay, Buona Vista, Beach Road, Bugis, Balestier, Boon Lay, Central Area, Choa Chu Kang, Clementi, Chinatown, Commonwealt, City Hall, Clarke Quay, Changi Airport, Changi Village, Clementi Park, Dairy Farm, Eunos, East Coast, Farrer Park, Geylang, Hougang, Harbourfront, Holland, Jurong, Jurong East, Jurong West, Kallang/ Whampoa, Lim Chu Kang, Marine Parade, Marina, Macpherson, Mandai, Newton, Novena, Orchard, Pasir Ris, Punggol, Potong Pasir, Paya Lebar, Queenstown, Raffles Place, Rochor, River Valley, Sembawang, Sengkang, Serangoon, Serangoon Rd, Seletar, Tampines, Toa Payoh, Tanjong Pagar, Telok Blangah, Tanglin, Thomson, Tuas, Tengah, Upper East Coast, Upper Bukit Timah, Upper Thomson, Woodlands, West Coast, Yishun, Yio Chu Kang.
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