How Online Doctor Consultation Works
Sign Up & Start Consultation
Create an account or log in, then click
Consult Now to begin.
Talk to the Doctor
The doctor will reach out via video or
voice call for your consultation.
Confirm Payment
Securely pay online and get connected to
a DoctorOnCall General Practitioner.
Get Prescription &
Medicine Delivery
Once your consultation is done, confirm your prescribed medicines and we’ll deliver them right to your doorstep.
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Conditions Our Doctors Can Help With
Top FAQs About Our Online Doctor Service
Teleconsultation Clear answers to help you consult with confidence.
What is telehealth or virtual consultation service?
A Telehealth system is an online platform that allows patients to connect with doctors directly via video consultation from anywhere. This enables healthcare providers and patients to overcome geographical barriers, connecting users who are not in the same physical location.
What is an online clinic?
An online clinic uses telehealth systems to provide patients access to doctors online. This reduces waiting times for the patients and provides people at remote locations access to healthcare providers instantly. An online doctor is able to consult for common ailments including cough, cold, fevers, cramps and common conditions.
What healthcare services can I get through an online clinic?
You can consult General Practitioners through the online clinic. Patients may also get their prescriptions refilled and medications delivered straight to their homes (applicable to Malaysian addresses only). However, if physical examinations and diagnostic tests are required, a patient may still be asked to visit a clinic for a physical appointment.
What is the cost per consultation?
Currently DoctorOnCall consultations cost RM24.99 per teleconsult through the DoctorOnCall platform. for the doctor to connect with you.
Does the online clinic provide specialist consultation?
DoctorOnCall provides specialist consultation across 50 specialities. Visit https://www.doctoroncall.com.my/find-doctor to make an appointment with a specialist.
I have some medical questions.
You can ask a FREE medical question at our public forum https://www.doctoroncall.com.my/tanya/en
