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How It Works?

How DoctorOnCall Works?
Talk to a doctor online through chat, video or audio call
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What Our Users Say

Chiak Tang
(5)
Lightning fast service and delivery
Fash business
(5)
Overall I am very pleased with the services. Finding the doctor is hassle free.. it helps me to save a lot of time. Highly recommend this service 👍
Wan Arrazi
(5)
For me.. Doctor On Call is a very convenient and easy way to get a medical consultation. If anyone have difficulty to go to clinic.. doctor on call is a good solution. The doctors ... See more
Fatin Syahirah
(5)
I'm very happy using their service. I bought 4 boxes of Akurit 4 and get RM40 discount. …MoreI'm very happy using their service. I bought 4 boxes of Akurit 4 and get RM40 discount. ... See more

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Frequently Asked Questions About Teleconsultation

What is telehealth or virtual consultation service?

A Telehealth system is an online platform that allows patients to connect with doctors directly via video consultation from anywhere. This enables healthcare providers and patients to overcome geographical barriers, connecting users who are not in the same physical location.

What is an online clinic?

An online clinic uses telehealth systems to provide patients access to doctors online. This reduces waiting times for the patients and provides people at remote locations access to healthcare providers instantly. An online doctor is able to consult for common ailments including cough, cold, fevers, cramps and common conditions.

What healthcare services can I get through an online clinic?

You can consult General Practitioners through the online clinic. Patients may also get their prescriptions refilled and medications delivered straight to their homes (applicable to Malaysian addresses only). However, if physical examinations and diagnostic tests are required, a patient may still be asked to visit a clinic for a physical appointment.

What is the cost per consultation?

Currently DoctorOnCall consultations cost RM19.99 per teleconsult through the DoctorOnCall platform.

Does the online clinic provide specialist consultation?

DoctorOnCall provides specialist consultation across 50 specialities. Visit https://www.doctoroncall.com.my/find-doctor to make an appointment with a specialist.

I have some medical questions.
You can ask a FREE medical question at our public forum https://www.doctoroncall.com.my/tanya/en