Malaysia’s Trusted Digital Healthcare Platform
Access licensed doctors, authentic medicines, and personalised healthcare solutions conveniently through DoctorOnCall.
500K+
PATIENTS SERVED
10K+
PRODUCT RANGE
8000
HEALTH ARTICLES
What is DoctorOnCall
The Story Behind DoctorOnCall
DoctorOnCall was founded with a simple mission; to make quality healthcare more accessible, affordable, and convenient for every Malaysian. Since launching in 2016 as Malaysia’s first digital health platform, we’ve been transforming the way people access healthcare by connecting them with licensed doctors, genuine medicines, and trusted health services, all in one place.
Today, DoctorOnCall has become one of Malaysia’s leading digital healthcare platforms, serving millions nationwide. Whether it’s consulting a doctor online, getting prescription medications delivered to your doorstep, or managing your long-term health, we’re committed to making healthcare simpler, safer, and always within reach.
Why Patient Choose Us
Healthcare At Your Fingertips
From consultations and prescriptions to medicine delivery, we’re here to make healthcare simpler, safer, and more accessible.
AUTHENTIC PRODUCTS
Every product is sourced from licensed pharmacies, trusted manufacturers and authorised distributors.
CERTIFIED MMC DOCTORS
All medical consultations are handled by verified MMC-registered professionals.
ONLINE CONSULT & PRESCRIPTION
Get online medical consultation and have your prescription issued and sent instantly.
SERVING MALAYSIA & SINGAPORE
Bringing quality healthcare, online consultations and pharmacy services closer to you.
FAST DELIVERY
Same-day delivery available in Klang Valley, Johor Bahru & Penang for selected areas and products.
SECURE & PRIVATE
Consultations, prescriptions and personal information are securely protected at every step.
Shop with DoctorOnCall Online Pharmacy
Men’s Health
Women’s Health
Weight Management
Over The Counter
Hair Loss
Digestive System
Explore Our Health Centre
Discover trusted articles on common health conditions, medicines, wellness, and prevention, created to help you make confident healthcare decisions.
Test Your Lung Capacity Today
Check your lung health with a simple lung capacity test and discover the impact of smoking on your breathing.
What is the most effective way to take Postinor?
A guide on how to take Postinor, its effectiveness, and important information about emergency contraception.
What is the reading for normal blood pressure?
Know your blood pressure numbers and find out whether your reading is within a healthy range.
Should I worry if I always hiccups?
Find out why hiccups happen, what triggers them, and simple ways to manage this common condition.
Foods to Lower Your Blood Pressure to Normal Levels
Discover simple dietary changes and food choices that can support healthier blood pressure levels.
Symptoms of Anemia and How to Overcome It?
Find out the symptoms, causes, and treatment options for anaemia, including when to seek medical attention.
Why do I experience painful urination?
Learn the common causes of painful urination in men, its symptoms, and when to seek medical advice.
How do I treat hand numbness and the causes?
Find out why your hands may feel numb, common causes, symptoms, and treatments to improve nerve health.
Corporate Healthcare & Partnership Solutions
Explore partnership opportunities with DoctorOnCall, including corporate employee wellness, insurance collaborations, digital health services, health screening programmes, and public health awareness campaigns.
A Platform Trusted by Thousands
Chan S***
I had a great online consultation with Dr. Izzat. He was professional, caring, and took the time to explain everything clearly, making the whole experience smooth and reassuring.
12 July 2026
Faizal M**
Fast respond
Easy to communicate. Reminder for monthly medication refill
9 July 2026
MD G****
Very satisfied with DoctorOnCall. The ordering process was smooth, delivery was fast, and the products were genuine. Customer service was also friendly and helpful. Will definitely order again!
24 June 2026
MIA A*****
Great and wonderful. That what I can describe about DoctorOnCall.
4 May 2026
AKHIL A*******
Very easy to acess
17 January 2026
ELLY S***
Easy, convenient and efficient.
12 January 2026
Frequently Asked Questions (FAQ)
Is it legal to buy medicine online in Malaysia?
Yes. It is legal to purchase medicines online in Malaysia from licensed healthcare providers and registered pharmacies. DoctorOnCall works with licensed doctors and pharmacy partners to ensure that medicines are dispensed responsibly, safely, and in accordance with Malaysian healthcare regulations. Prescription-only medicines require a valid doctor’s assessment and prescription before they can be supplied.
How does an online doctor consultation work?
Getting medical advice online is simple. Book a consultation through DoctorOnCall doctor teleconsult page, share your symptoms with a licensed doctor via phone call or video consultation, and receive a professional medical assessment. If appropriate, the doctor may issue a prescription, and your medication can be delivered directly to your doorstep.
Are DoctorOnCall's doctors MMC-registered and licensed?
Yes. All doctors providing consultations on DoctorOnCall are fully registered with the Malaysian Medical Council (MMC) and hold valid Annual Practising Certificates (APC). You can consult with qualified healthcare professionals from the comfort of your home with confidence.
How long does medicine delivery take in Malaysia?
Delivery times depend on your location and the products ordered. Many orders are processed within the same day, with same-day delivery available in selected areas (Klang Valley). Nationwide delivery is also available across Malaysia, ensuring your medicines reach you as quickly and securely as possible.
Can I get a prescription without visiting a clinic in person?
Yes, if the doctor determines that an online consultation is clinically appropriate. After assessing your condition, the doctor may issue a valid prescription for suitable medications. Certain medical conditions may still require a physical examination or referral for further treatment.
Does DoctorOnCall deliver to Singapore as well as Malaysia?
Yes. DoctorOnCall offers medicine delivery to both Malaysia and Singapore for selected products. Delivery availability may vary depending on the medication, local regulations, and your delivery address.
Is my medical and personal information kept private and secure?
Absolutely. Your medical records, consultation history, and personal information are protected using secure systems and handled in accordance with applicable privacy and data protection regulations. Your information is only accessible to authorised healthcare professionals involved in your care.
What payment methods does DoctorOnCall accept?
DoctorOnCall accepts a variety of secure payment methods, including major credit and debit cards, online banking, FPX, and selected digital wallets (TouchNGo, ShopeePay, SpayLater, GrabPay and Grabpaylater). Available payment options may vary depending on your location and order.
Can I get a Medical Certificate (MC) through an online consultation?
No. DoctorOnCall does not issue Medical Certificates (MC) through online consultations. If your condition requires an MC or physical assessment, the doctor will advise you accordingly and recommend the most appropriate next steps.
How much does an online doctor consultation cost?
Online medicine consultations start from just RM12.99, while general online doctor consultations start from RM39.99. Medication costs, if prescribed, are charged separately and clearly displayed before checkout.
Access Healthcare On The Go
Browse healthcare products, track your orders,
and access a seamless online healthcare experience,
all in one place.
