Online Doctor Consultation in Malaysia
Receive professional medical advice from MMC-registered doctors through DoctorOnCall’s secure teleconsultation platform.
How Online Consultation Works
1. Start consultation
Click “Start Consultation” to begin your online doctor visit.
2. SigN in or Sign Up
Create an account or log in to continue.
3. Consult now
Submit consultation request through the teleconsult page.
4. Talk to doctor
Get connected with a licensed doctor via call or video.
5. get prescription
Receive medical advice and prescription when appropriate.
6. medicine delivery
Enjoy convenient medicine delivery to your doorstep.
Suitable Conditions for Online Consult
Common Illnesses
Cold, flu, fever, cough, and sore throat
Men’s Health
Erectile dysfunction (ED), premature ejaculation (PE)
Women’s Health
Menstrual problems,
birth control & contraception
Skin & Hair
Acne, eczema, rashes, allergies & hair loss.
Chronic Conditions
Diabetes, high blood pressure, cholesterol, gout, thyroid conditions
Digestive Issues
Acid reflux / GERD, gastric, stomach pain, constipation, diarrhoea
Need Urgent Medical Attention?
Online consultation is suitable for non-emergency health concerns. For emergency cases or severe symptoms, please visit your nearest clinic or hospital for immediate medical care.
Our Certified Doctors
Dr. Chong Zhan Pong
General Practitioner of 7 Years
Doctor of Medicine (MD), International Medical University (IMU)
Dr. Mohd Izzat Amir Bin Awang
General Practitioner of 5 Years
Doctor of Medicine (MD), University of Mansoura – Manchester
Dr. Sri Viknarajan A/L Puvendran
General Practitioner of 16 Years
Doctor of Medicine (MD), Universitas Hasanuddin, Sulawesi Selatan, Indonesia
Dr. Von Chiao Wen
General Practitioner of 3 Years
Doctor of Medicine (MD), N.I. Pirogov Russian National Research Medical University
Dr. Nurul Shahirah binti Puteh
General Practitioner of 4 Years
Doctor of Medicine (MD), Alexandria University
Dr. Yugashini A/P Paramaswaran
General Practitioner of 4 Years
Doctor of Medicine (MD), Russian National Research Medical University
Have Questions? Get Your Answers
How do I consult a doctor online with DoctorOnCall?
Simply click “Start Consultation”, sign in or create your account, and proceed with your consultation request. Our Patient Care team will assign a suitable doctor who will contact you through a phone call or video consultation.
Can I get a prescription through an online consultation?
Yes. If medically appropriate, the doctor may issue a prescription based on your consultation and assessment. Our pharmacy team can then help prepare your medication order for delivery.
How long does an online doctor consultation take?
The consultation duration may vary depending on your health concern and the doctor’s assessment. Our team will work to connect you with a doctor as soon as possible after your consultation request.
How will the doctor contact me?
After your consultation request is accepted, the assigned doctor will contact you through a phone call from our official number or through video consultation, depending on the consultation method available.
Can I consult a doctor online for medication refill?
Yes. Online consultations can be used for certain medication refill requests, subject to the doctor’s assessment and approval.
How will I receive my prescribed medicine?
After your consultation, our pharmacy team will prepare your order and arrange delivery. Your medicine will be shipped and delivered to your doorstep within 1–3 working days, depending on your location.
Can an online doctor issue a medical certificate (MC)?
DoctorOnCall currently does not provide medical certificate (MC) services through online consultations. Our doctors can provide medical advice and treatment recommendations based on your health concerns.
Is my online consultation private and secure?
Yes. Your personal information and consultation details are handled securely and are only accessed by authorised healthcare professionals involved in your care.
