Alcon Tears Naturale II Artificial Tears

Brand Alcon
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Overview

Alcon Tears Naturale II is an artificial tear eye drop formulated as a sterile ophthalmic lubricant solution. Each millilitre contains two active ingredients, Dextran 70 (0.1%) and Hypromellose 2910 (0.3%), combined to form a solution with a viscosity and composition designed to resemble the eye’s natural tear film. It belongs to the broader category of ocular lubricants, also known as artificial tears, and is classified as an Over-the-Counter (OTC) eye care product in Malaysia, meaning it can be purchased without a doctor’s prescription.

The dual-polymer combination of Dextran 70 and Hypromellose is a distinguishing feature of this formulation compared to single-ingredient artificial tear products, as the two polymers interact with the eye surface and tear film in different ways to form a more even film layer. Tears Naturale II is supplied in a standard multi-dose dropper bottle with a preservative system, which allows the bottle to remain in use for a period after opening. This distinguishes it from the preservative-free, single-use vial formats also sold under the Tears Naturale range.

In Malaysia, Alcon Tears Naturale II is commonly sold in a 15ml dropper bottle through pharmacies and online platforms such as DoctorOnCall. The product is manufactured by Alcon, a long-established ophthalmic pharmaceutical company, and the formulation is widely available and well established across Malaysia, Singapore, and other regional markets.

Directions for Use

  • Wash your hands thoroughly before use.
  • Tilt your head back and gently pull down the lower eyelid to form a small pocket.
  • Hold the bottle upside down and instil 1 to 2 drops into the pocket of the affected eye(s).
  • Avoid letting the dropper tip touch the eye, eyelid, fingers, or any other surface, to prevent contaminating the solution.
  • Close the eye gently for a few moments after instilling the drop so the solution spreads across the eye surface.
  • Replace the cap tightly on the bottle immediately after use.
  • If using another eye drop or ointment at the same time, wait at least 5 minutes between products.

Dosage

For adults and children, the typical dose of Alcon Tears Naturale II is 1 to 2 drops instilled into the affected eye(s) as needed throughout the day, or as directed by a pharmacist or eye care professional. There is no fixed maximum daily frequency stated on the product label, as artificial tears are generally applied as often as comfort requires. If a dose is missed, simply instil the next drop at the next convenient time rather than doubling the amount. If dryness or irritation does not improve with regular use, or if symptoms worsen, stop use and consult a doctor or pharmacist rather than continuing to self-treat indefinitely.

Shelf Life

Use Alcon Tears Naturale II before the expiry date printed on the bottle and outer carton. Once the bottle has been opened, discard it after the in-use period stated on the packaging (commonly around 4 weeks for multi-dose ophthalmic solutions), even if some solution remains, as the preservative system is only designed to maintain sterility for a limited time after first opening. Always check the specific in-use period printed on your pack, as this can vary by batch and market.

Storage Instructions

Store Alcon Tears Naturale II at room temperature, away from direct sunlight and excessive heat, and out of the reach of children. Keep the bottle tightly capped between uses to reduce the risk of contamination and evaporation. Do not store the bottle in a bathroom cabinet or car where temperature and humidity fluctuate significantly, and do not use the solution if it has changed colour or appears cloudy.

Side Effects

  • Common: Temporary mild stinging, burning, or a feeling of something in the eye immediately after instilling the drop.
  • Common: Brief blurring of vision for a few seconds to a minute after application.
  • Common: Mild eye redness or watering shortly after use.
  • Serious: Signs of an allergic reaction such as eyelid swelling, marked redness, itching, or rash around the eye, which require prompt medical attention.
  • Serious: Eye pain, significant vision changes, or irritation that does not settle within a short period, which should be assessed by a doctor or pharmacist.

Contraindications

  • Known hypersensitivity or allergy to Dextran 70, Hypromellose, or any other ingredient in the formulation.
  • Active eye infection or inflammation that has not been assessed by a doctor or pharmacist.
  • Instillation directly over soft contact lenses without first removing them, as the product is not labelled for that use.

Drug / Food Interactions

  • No clinically significant food interactions are known for Alcon Tears Naturale II, as it is applied directly to the eye and not taken orally.
  • If using more than one type of eye drop or eye ointment, space each product at least 5 minutes apart so one product does not dilute or wash out another before it settles.
  • Tell your pharmacist if you are using other prescription eye medications, so the order and timing of application can be planned appropriately.

Quick Tips

  • Keep the bottle cap on tightly between uses and avoid touching the dropper tip to any surface.
  • Wash your hands before each application to reduce the risk of introducing bacteria into the bottle.
  • Note the date you first opened the bottle so you know when to discard it per the in-use period on the label.
  • Remove contact lenses before instilling the drops unless your eye care professional has advised otherwise.
  • Store the bottle upright at room temperature rather than in a hot car or humid bathroom.
  • If using more than one eye product, apply them in the order recommended by your pharmacist and space them apart.

Frequently Asked Questions

What are the active ingredients in Alcon Tears Naturale II?

Alcon Tears Naturale II contains two active ingredients per millilitre: Dextran 70 (0.1%) and Hypromellose 2910 (0.3%). Both are common ophthalmic lubricant polymers used in a range of artificial tear products.

Is Alcon Tears Naturale II preservative-free?

No, Tears Naturale II is supplied as a multi-dose dropper bottle with a preservative system, which allows the bottle to be reused for a limited period after opening. If a preservative-free, single-use vial format is preferred, Alcon Tears Naturale Free is a separate product in the same range.

Can I use Alcon Tears Naturale II if I wear contact lenses?

Contact lenses should generally be removed before instilling the drops. Speak with your eye care professional for specific guidance on reinsertion timing, as this can vary by lens type.

How is Alcon Tears Naturale II supplied in Malaysia?

In Malaysia, Alcon Tears Naturale II is commonly sold in a 15ml multi-dose dropper bottle, available through pharmacies and online through DoctorOnCall.

Who should avoid using Alcon Tears Naturale II?

Individuals with a known allergy to Dextran 70, Hypromellose, or any other ingredient in the formulation should avoid this product, as should anyone with an active, unassessed eye infection. If in doubt, check with a pharmacist before use.

Can Alcon Tears Naturale II be used together with other eye drops?

Yes, but if more than one eye product is used, space each application at least 5 minutes apart so that each product has time to settle on the eye surface before the next is instilled.

Can I purchase Alcon Tears Naturale II online through DoctorOnCall in Malaysia or Singapore?

Yes, Alcon Tears Naturale II is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter eye care product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the medication supplied by DoctorOnCall genuine and safe to use?

Medicines supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any medicine, please use Alcon Tears Naturale II according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Alcon Tears Naturale II?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Alcon Tears Naturale II?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Dextran 70 (0.1%)
  • Hypromellose (2910) (0.3%)

Relevant Information

Precautions: Avoid touching the dropper tip to the eye or any other surface to prevent contamination of the solution. If you wear contact lenses, remove them before use and check with your eye care professional on reinsertion timing. Discontinue use and seek advice if you experience eye pain, changes in vision, continued redness, or irritation lasting longer than 72 hours.

When to See a Doctor or Pharmacist: Seek professional advice if dryness or irritation persists or worsens despite regular use, if you notice any signs of infection such as discharge or increasing redness, or if you have an underlying eye condition that has not been previously assessed. Pregnant or breastfeeding women, and parents considering use in young children, should check with a pharmacist or doctor before use.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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