Do I need a prescription to buy Alcon Tobradex Eye Ointment?

No. Alcon Tobradex Eye Ointment is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Alcon Tobradex Eye Ointment contain?

Alcon Tobradex Eye Ointment is an ointment containing Tobramycin. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Alcon Tobradex Eye Ointment come in?

It is supplied in a pack size of 3.5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Alcon Tobradex Eye Ointment is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Alcon Tobradex Eye Ointment?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Alcon Tobradex Eye Ointment before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Alcon Tobradex Eye Ointment?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Alcon Tobradex Eye Ointment be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Alcon Tobradex Eye Ointment registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Alcon Tobradex Eye Ointment | tobramycin dexamethasone | eye infection steroid ointment | DoctorOnCall Malaysia

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Alcon Tobradex Eye Ointment

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 31, 2026

Overview

Alcon Tobradex Eye Ointment is an ointment with Tobramycin declared as its active content. It is supplied in a pack size of 3.5g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Wash your hands before use, gently pull down the lower eyelid, and apply a thin ribbon of Alcon Tobradex Eye Ointment into the pocket formed, typically at bedtime or as directed by your doctor, avoiding contact between the tube tip and the eye or eyelid. Vision may be temporarily blurred after application, so avoid driving or operating machinery immediately afterward.

Dosage

The dose and duration of treatment with Alcon Tobradex Eye Ointment will be specified by your prescribing doctor based on the severity of your condition, and treatment is generally limited to a short course to reduce the risk of steroid-related side effects. Do not use it for longer than prescribed, and attend any follow-up appointments your doctor recommends, particularly for eye pressure checks.

Shelf Life

Alcon Tobradex Eye Ointment should be used within the shelf life stated on its packaging when unopened, and the expiry date should be checked before each use; once opened, the tube should generally be discarded after the period stated on the label or as advised by your pharmacist.

Storage Instructions

Store Alcon Tobradex Eye Ointment as directed on the label, generally at room temperature below 25°C to 30°C and away from direct sunlight, and keep the tube tightly capped when not in use. Keep it out of reach and sight of children.

Side Effects

Temporary blurred vision after application
Mild stinging or burning sensation
Increased intraocular (eye) pressure with prolonged use
Delayed wound healing
Eye irritation or discomfort
Increased risk of secondary eye infection with extended use
Cataract formation with long-term or repeated steroid use

Contraindications

Viral infections of the eye, including herpes simplex keratitis and other herpetic eye disease
Fungal infections of ocular structures
Mycobacterial infections of the eye, such as ocular tuberculosis
Known hypersensitivity to tobramycin, other aminoglycosides, dexamethasone, or any ingredient in the ointment
Untreated acute purulent eye infections where the causative organism has not been identified

Drug / Food Interactions

Concurrent use with other topical eye medicines should be spaced apart and reviewed by your doctor or pharmacist
Prolonged steroid use with other corticosteroid eye products may increase the risk of raised eye pressure
Inform your doctor of any other eye conditions or treatments before starting this ointment

Quick Tips

Use Alcon Tobradex Eye Ointment exactly for the duration prescribed by your doctor, not longer
Attend follow-up appointments for eye pressure monitoring if advised by your doctor
Avoid driving or operating machinery immediately after application due to temporary blurred vision
Do not let the tube tip touch your eye or any other surface
Report any worsening redness, pain, or vision changes to your doctor promptly

Ingredients / Active Ingredients

Tobramycin
Dexamethasone

Relevant Information

Alcon Tobradex Eye Ointment combines an antibiotic and a corticosteroid and should only be used for the specific bacterial and inflammatory eye condition diagnosed by your doctor, as inappropriate steroid use in undiagnosed eye infections can worsen outcomes. Regular follow-up, particularly for monitoring eye pressure during extended or repeated courses, is an important part of safe treatment with this medicine.