Alcon Duratears Naturale Sterile Lubricant Ointment

Alcon Duratears Naturale Sterile Lubricant Ointment is an ophthalmic lubricant supplied in ointment form rather than as a liquid drop. Each gram contains White Petrolatum (94%) as the ointment base, together with Mineral Oil (3%) and Anhydrous Liquid Lanolin (3%). It is classified as an Over-the-Counter (OTC) eye care product in Malaysia, meaning it can be purchased without a doctor’s prescription.

The ointment format is thicker and longer-lasting on the eye surface than a liquid eye drop, which is why it is typically applied at night rather than during the day — the thicker consistency causes more noticeable temporary blurring of vision than drops such as Alcon Tears Naturale II, Tears Naturale Free, GenTeal, or Systane Complete. This distinguishes Duratears Naturale from the liquid and emulsion drop formats in the wider Alcon ocular lubricant range, which are generally better suited to daytime use.

In Malaysia, Alcon Duratears Naturale is commonly sold in a 3.5g tube through pharmacies and online platforms such as DoctorOnCall. It is manufactured by Alcon and is widely available across Malaysia and Singapore.

• Wash your hands thoroughly before use.
• Tilt your head back and gently pull down the lower eyelid to form a small pocket.
• Apply a small ribbon of ointment, roughly 1cm (about a quarter inch), into the pocket of the affected eye(s).
• Avoid letting the tube tip touch the eye, eyelid, fingers, or any other surface, to prevent contaminating the ointment.
• Close the eye gently for a few moments after application so the ointment can spread across the eye surface.
• Expect noticeably blurred vision for a period after application; this is typical of ointment formulations, which is why Duratears Naturale is generally applied before sleep.
• Wipe the tube tip clean with a tissue and replace the cap tightly after use.
• If using eye drops as well, apply the ointment last, since an ointment applied first can block the absorption of a drop applied afterward.

For adults and children, the typical dose of Alcon Duratears Naturale is a small ribbon of ointment, roughly 1cm long, applied into the affected eye(s) once daily, usually at bedtime, or as directed by a pharmacist or eye care professional. Because the ointment causes temporary blurring, it is not generally suited to repeated daytime dosing in the way a liquid drop is. If a dose is missed, simply apply at the next convenient time rather than doubling the amount. If dryness or irritation does not improve with regular use, or if symptoms worsen, stop use and consult a doctor or pharmacist rather than continuing to self-treat indefinitely.

Use Alcon Duratears Naturale before the expiry date printed on the tube and outer carton. Once the tube has been opened, discard it after the in-use period stated on the packaging (commonly around 4 weeks for ophthalmic ointments), even if some product remains. Always check the specific in-use period printed on your pack, as this can vary by batch and market.

Store Alcon Duratears Naturale at room temperature, away from direct sunlight and excessive heat, and out of the reach of children. Keep the tube tightly capped between uses, and wipe the tip clean after each application to prevent a build-up of residue. Do not store the tube in a bathroom cabinet or car where temperature fluctuates significantly, and do not use the ointment if it has changed colour, texture, or develops an unusual odour.

• Common: Noticeably blurred vision for a period after application, which is typical for this ointment formulation and more pronounced than with liquid eye drops.
• Common: A temporary greasy or filmy sensation on the eye surface after application.
• Common: Mild eye redness or watering shortly after use.
• Serious: Signs of an allergic reaction such as eyelid swelling, marked redness, itching, or rash around the eye, which require prompt medical attention — this can include a reaction to the lanolin component in individuals with a wool or lanolin sensitivity.
• Serious: Eye pain, significant vision changes beyond the expected temporary blurring, or irritation that does not settle within a short period, which should be assessed by a doctor or pharmacist.

• Known hypersensitivity or allergy to White Petrolatum, Mineral Oil, Anhydrous Liquid Lanolin (including a known wool or lanolin allergy), or any other ingredient in the formulation.
• Active eye infection or inflammation that has not been assessed by a doctor or pharmacist.
• Use while wearing contact lenses, as ointment formulations are generally not compatible with contact lens wear; lenses should be removed beforehand.

• No clinically significant food interactions are known for Alcon Duratears Naturale, as it is applied directly to the eye and not taken orally.
• If using eye drops as well as this ointment, apply the ointment last and space it at least 5 minutes after any eye drop, since an ointment applied first can block the absorption of a drop applied afterward.
• Tell your pharmacist if you are using other prescription eye medications, so the order and timing of application can be planned appropriately.

• Apply Duratears Naturale before sleep rather than during the day, since the ointment causes noticeable temporary blurring of vision.
• If you also use eye drops, apply the drops first and the ointment last.
• Wipe the tube tip clean with a tissue after each use and avoid letting it touch the eye or eyelashes.
• Remove contact lenses before applying the ointment, as ointments are generally not worn with lenses in place.
• Wash your hands before each application to reduce the risk of introducing bacteria into the tube.
• Store the tube upright at room temperature rather than in a hot car or humid bathroom.

Precautions: Expect temporary blurred vision for a period after application; avoid driving or operating machinery immediately afterward. Remove contact lenses before applying the ointment. Avoid letting the tube tip touch the eye or any other surface. Discontinue use and seek advice if you experience eye pain, vision changes beyond the expected temporary blurring, continued redness, or irritation lasting longer than 72 hours.

When to See a Doctor or Pharmacist: Seek professional advice if dryness or irritation persists or worsens despite regular use, if you notice any signs of infection such as discharge or increasing redness, if you have a known wool or lanolin allergy, or if you have an underlying eye condition that has not been previously assessed. Pregnant or breastfeeding women, and parents considering use in young children, should check with a pharmacist or doctor before use.