Alcon Systane Ultra Eye Drops

Brand Systane
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Overview

Alcon Systane Ultra Eye Drops are a sterile lubricant eye drop solution manufactured by Alcon. The product information lists polyethylene glycol 400 (0.4%) and propylene glycol (0.3%) as the active ingredients, together with hydroxypropyl guar, sorbitol, aminomethylpropanol, boric acid and potassium chloride. It is an artificial tear type eye drop supplied over the counter in a multi-dose dropper bottle, and the pack size is shown on the product page.

Alcon product information also lists a preservative, POLYQUAD (polyquaternium-1, also called polidronium chloride) at 0.001%, as part of the formulation of the Systane Ultra bottle. Hydroxypropyl guar is a gelling agent that interacts with the borate in the formula, and polyethylene glycol and propylene glycol are lubricating agents commonly found in artificial tear products. Because the bottle contains a preservative, it is designed for repeated use over a defined period after opening, unlike single-dose vials.

Eye drop labelling can differ between countries and pack types, so the instructions inside your pack, including the discard period after opening and contact lens advice, should always be followed. Please check the packaging for the exact formulation and pack size supplied. Our pharmacist team is happy to advise if you wear contact lenses, use other eye medicines or have sensitive eyes.

Directions for Use

Wash your hands thoroughly before using the drops.

Shake the bottle well before use.

Tilt your head back slightly and gently pull down your lower eyelid to form a small pocket.

Hold the bottle upside down above the eye and squeeze out one or two drops into the pocket without letting the tip touch your eye, eyelashes, fingers or any surface.

Close your eye gently for a moment, or blink a few times, so that the drops spread over the surface of the eye.

If you use other eye medicines, wait at least 5 minutes between products, using eye drops before eye ointments or gels.

Contact lenses: Alcon labelling states that Systane Ultra may be used with soft contact lenses, but labelling can differ between markets. Follow the leaflet in your pack, or remove your lenses before applying the drops and wait before re-inserting them if the leaflet or your eye care professional advises this.

Replace the cap straight after use and do not rinse or wipe the dropper tip.

Dosage

Adults: instil one or two drops into the affected eye(s) as needed, or as directed by your doctor, pharmacist or eye care professional. Do not exceed the number of drops advised on your pack.

If you miss a dose, simply use the drops when you remember; do not use extra drops to make up for it. See a doctor or pharmacist if eye symptoms persist for more than about 72 hours, or get worse.

Shelf Life

Use before the expiry date printed on the bottle and carton. Once opened, the bottle must be discarded after the period stated on your pack; Alcon labelling for this product family differs by market, so always follow the discard period printed on your own pack.

Storage Instructions

Store at room temperature, with the cap tightly closed, and protect from direct sunlight. Do not use if the security seal or cap is damaged. Keep out of reach of children.

Side Effects

  • Common: Temporary blurred vision after instilling the drops, which usually clears within a few minutes.
  • Common: Mild stinging, burning, watering or a feeling of eye discomfort for a short time after application.
  • Common: Slight stickiness of the eyelids or crusting of the eyelashes as the drops dry.
  • Serious: Eye pain, marked or persistent redness, sensitivity to light, discharge, swelling of the eyelids or a change in vision. Stop using the drops and seek urgent care, as these may point to an eye infection or injury.
  • Serious: Swelling of the face, lips or tongue, or difficulty breathing. This is a rare allergic reaction and needs emergency medical attention.

Contraindications

  • Do not use if you are allergic to polyethylene glycol, propylene glycol, polyquaternium-1 (polidronium chloride) or any other ingredient in the drops.
  • Do not use if the security seal or cap is damaged or missing.
  • Do not use if the solution has changed colour or become cloudy.
  • Do not use if you suspect an eye infection or an injury to the eye; see a doctor instead.

Drug / Food Interactions

  • If you use other eye drops, gels or ointments, wait at least 5 minutes between each product, and use eye drops before ointments or gels.
  • Preserved eye drops can affect some types of contact lenses; follow the leaflet in your pack and your eye care professional’s advice on timing.
  • If you use prescribed eye drops for a condition such as glaucoma or an eye infection, ask your doctor or pharmacist about the timing between products.
  • No food interactions are known.

Quick Tips

  • Avoid touching the dropper tip to your eye, eyelashes, fingers or any surface, as this can contaminate the bottle.
  • Shake the bottle well before each use, as labelling advises.
  • Write the date you first opened the bottle on the carton so you know when to discard it.
  • If you use more than one eye product, leave at least 5 minutes between them.
  • Wait until your vision clears before driving, cycling or operating machinery, as the drops can cause temporary blurring.
  • Do not share your eye drops with others, and keep the bottle tightly capped when not in use.

Frequently Asked Questions

What are the ingredients in Alcon Systane Ultra Eye Drops?

The product information lists polyethylene glycol 400 (0.4%) and propylene glycol (0.3%) as the active ingredients, together with hydroxypropyl guar, sorbitol, aminomethylpropanol, boric acid and potassium chloride. Alcon product information also lists the preservative POLYQUAD at 0.001%, so please check the ingredient declaration on your own carton if you have allergies.

Can I use Systane Ultra with contact lenses?

Alcon labelling states that the drops may be used with soft contact lenses, but labelling can differ between markets and the drops contain a preservative. Please follow the leaflet in your pack, and ask our pharmacist team or your eye care professional if you are unsure.

Why do I need to shake the bottle before use?

Alcon’s directions advise shaking the bottle well before each use so that the solution is evenly mixed before it is dispensed. If you are unsure, follow the instructions printed on your own pack.

How long can I keep the bottle after opening it?

Discard the remaining solution after the period stated on your pack, and always use the drops before the expiry date. Alcon labelling for this product family differs by market, so the discard period on your own bottle or carton is the one to follow.

Can I share my eye drops with a family member?

No. Eye drops should not be shared, as even a small amount of contact between the dropper tip and the eye can transfer germs into the bottle and between people. Each person should have their own bottle.

Can I drive after using the drops?

Systane Ultra can cause temporary blurred vision after it is instilled. Wait until your vision is completely clear before driving, cycling or operating machinery.

Can I purchase Alcon Systane Ultra Eye Drops online through DoctorOnCall in Malaysia or Singapore?

Yes, Alcon Systane Ultra Eye Drops is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the product supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any health product, please use Alcon Systane Ultra Eye Drops according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Alcon Systane Ultra Eye Drops?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Alcon Systane Ultra Eye Drops?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

The active ingredients include Polyethylene Glycol 400 (0.4%) and Propylene Glycol (0.3%). Other key components include Hydroxypropyl Guar, Sorbitol, Aminomethylpropanol, Boric Acid, and Potassium Chloride.

Relevant Information

Precautions: Eye drops should only be used in the eyes. If you are pregnant or breastfeeding, or you wear contact lenses, ask a doctor, pharmacist or eye care professional about suitability before use. Never use the bottle after the discard date, even if the liquid looks clear. If your eyes become more irritated, red or painful, stop using the drops and seek advice.

When to See a Doctor or Pharmacist: See a doctor, pharmacist or eye care professional if eye symptoms continue for more than about 72 hours, get worse, or if you have eye pain, vision changes, marked redness, sensitivity to light or discharge. Seek urgent help for swelling of the face or lips, or difficulty breathing after using the drops.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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