Alcon Tears Naturale II Artificial Tears 15ml

Alcon Tears Naturale II Artificial Tears is a trusted over-the-counter ophthalmic lubricant belonging to the class of ocular demulcents, designed to provide soothing relief for dry, irritated eyes. Its active ingredients are Dextran 70 (0.1%) and Hydroxypropyl Methylcellulose (HPMC 0.3%), which work together to mimic the natural tear film and keep your eyes comfortably moisturised throughout the day. Like most eye drops, some users may occasionally experience mild stinging or burning upon application, temporary blurred vision, eye redness, or a brief sensation of eye irritation — these are generally short-lived and not a cause for concern. If you wear contact lenses, are sensitive to any eye drop ingredients, or are currently using other eye medications, this is something you will want to discuss with your pharmacist or doctor before starting. It is a well-established product from Alcon, a globally recognised name in eye care, so you can feel confident you are choosing something that has been trusted by healthcare professionals and patients for many years.

How to Take Alcon Tears Naturale II Artificial Tears

To use Alcon Tears Naturale II, gently tilt your head back, pull down your lower eyelid to form a small pocket, and instil the recommended number of drops directly into the eye, then blink gently to spread the solution evenly. Avoid touching the dropper tip to your eye, eyelid, or any surface to prevent contamination. If you are using other eye drops or ointments, wait at least 5 minutes between applications to allow each product to be properly absorbed.

Dosage of Alcon Tears Naturale II Artificial Tears

The generally recommended dosage for Alcon Tears Naturale II is 1 to 2 drops instilled into the affected eye(s) as needed, typically up to 4 times daily or as directed by your doctor or pharmacist. Do not exceed the recommended frequency without professional guidance, and always follow the instructions provided on the product packaging.

Shelf Life of Alcon Tears Naturale II Artificial Tears

Alcon Tears Naturale II Artificial Tears typically has a shelf life of 2 to 3 years from the date of manufacture when stored correctly and remains unopened. Once the bottle has been opened, it is recommended to use the product within 28 days and discard any remaining solution after that period, even if the bottle is not yet empty, to minimise the risk of contamination and eye infection.

How to Store Alcon Tears Naturale II Artificial Tears

• Store at room temperature between 15°C to 30°C
• Keep the bottle tightly closed when not in use
• Do not refrigerate or freeze the product unless specifically instructed on the packaging
• Store in a cool, dry place away from direct sunlight and heat sources
• Keep out of reach of children
• Do not use the product if you notice any changes in colour, clarity, or if particles are visible in the solution
• Always check the expiry date printed on the bottle and outer packaging before use

Active Ingredient of Alcon Tears Naturale II Artificial Tears

Alcon Tears Naturale II contains the following active ingredients:

Inactive / Preservative Ingredient:

Polyquaternium-1 (POLYQUAD®) — a mild preservative used to maintain product sterility, known to be gentler on the ocular surface compared to traditional preservatives such as benzalkonium chloride (BAK)

Side Effects of Alcon Tears Naturale II Artificial Tears

While Alcon Tears Naturale II is generally well tolerated, some users may experience side effects. If any of these persist or worsen, discontinue use and consult a healthcare professional promptly.

Common Side Effects:

• Mild stinging or burning sensation immediately after instillation
• Temporary blurred vision shortly after application
• Mild eye irritation or discomfort
• A sticky or slightly gritty feeling around the eyelids after use
• Increased tearing as a transient response

Less Common Side Effects:

• Eye redness (conjunctival hyperaemia) that does not resolve quickly
• Allergic reactions such as itching, swelling, or rash around the eye area
• Eyelid swelling (periorbital oedema)
• Sensitivity or reaction to the preservative (Polyquaternium-1) in some individuals
• Prolonged or worsening blurred vision beyond a few minutes

Seek immediate medical attention if you experience:

• Sudden eye pain or significant vision changes
• Signs of a severe allergic reaction including difficulty breathing or facial swelling
• Eye discharge that is unusual or accompanied by redness and pain

Contraindications of Alcon Tears Naturale II Artificial Tears

• Known hypersensitivity or allergy to Dextran 70, Hydroxypropyl Methylcellulose (HPMC), Polyquaternium-1, or any other ingredient in the formulation
• Patients with a known allergy to any ophthalmic lubricant component should consult their doctor before use
• Do not use if the sterile seal has been broken or the solution appears cloudy, discoloured, or contains visible particles
• Use with caution in individuals with pre-existing eye conditions such as severe dry eye disease, glaucoma, or post-surgical eye conditions — always seek medical advice first
• Not recommended for use with soft contact lenses unless specifically advised by an eye care professional, as the preservative Polyquaternium-1 may be absorbed by soft lens material
• Consult a doctor before use if you are pregnant or breastfeeding, as a precautionary measure, even though topical ocular products generally carry low systemic absorption risk

Drug & Food Interaction of Alcon Tears Naturale II Artificial Tears

Alcon Tears Naturale II is a topical ophthalmic product with minimal systemic absorption, which means the risk of significant drug or food interactions is generally very low. However, the following points are important to be aware of:

Drug Interactions:

• Other topical eye medications (e.g., antibiotic eye drops, anti-glaucoma drops, anti-inflammatory eye drops): Allow a minimum of 5 minutes between applications to prevent dilution and ensure each medication is properly absorbed
• Eye ointments: If using both eye drops and ointments, always apply eye drops first, then wait at least 5–10 minutes before applying the ointment
• Preserved eye drops: Using multiple preserved eye drop products simultaneously may increase cumulative preservative exposure to the ocular surface, which could cause irritation over time — discuss with your pharmacist if you are using several eye products regularly
• Soft contact lenses: The preservative Polyquaternium-1 may interact with soft contact lens material; remove lenses before application and wait at least 15 minutes before reinserting

Food Interactions:

• There are no known clinically significant food interactions with Alcon Tears Naturale II Artificial Tears due to its topical, non-systemic nature

Important: Always inform your doctor or pharmacist about all medications, supplements, and eye products you are currently using to ensure safe and effective treatment.

Quick Tips for Alcon Tears Naturale II Artificial Tears

• Wash your hands thoroughly before handling the eye drop bottle or touching your eyes
• Check the expiry date on the bottle and packaging before every use — never use expired eye drops
• Do not share your eye drops with anyone else, even family members, to avoid cross-contamination
• Discard the bottle 28 days after opening, even if there is still solution remaining inside
• Keep the dropper tip clean — never let it touch your eye, fingers, or any surface
• If you wear soft contact lenses, remove them before applying the drops and wait at least 15 minutes before putting them back in
• Store at room temperature and away from direct sunlight — do not leave it in a hot car or near a window
• If you are using multiple eye drops, space them at least 5 minutes apart for best results
• If you experience persistent redness, pain, or vision changes, stop using the product and consult a healthcare professional immediately
• When purchasing online, always buy from a licensed and verified Malaysian pharmacy to ensure you receive a genuine, properly stored product

FAQs of Alcon Tears Naturale II Artificial Tears

Q1: Do I need a prescription to buy Alcon Tears Naturale II in Malaysia?
No, Alcon Tears Naturale II is an over-the-counter (OTC) product in Malaysia, which means you do not need a doctor's prescription to purchase it. However, if you have an existing eye condition or are on other eye medications, it is always a good idea to check with your pharmacist or doctor first.

Q2: Can I purchase Alcon Tears Naturale II online in Malaysia?
Yes, you can conveniently purchase Alcon Tears Naturale II through our licensed Malaysian online pharmacy. We are authorised to sell registered pharmaceutical products in Malaysia, and all our products are sourced from verified and legitimate distributors to ensure authenticity and quality.

Q3: How do I know the product I am buying online is genuine and not counterfeit?
When you purchase from our pharmacy, you can be assured that all products are sourced directly from authorised distributors and are registered with the National Pharmaceutical Regulatory Agency (NPRA) Malaysia. We recommend always purchasing from licensed pharmacies — look for the Ministry of Health Malaysia (MOH) pharmacy licence and avoid unofficial marketplaces that cannot verify product authenticity.

Q4: Does your online pharmacy deliver Alcon Tears Naturale II across Malaysia?
Yes, we offer nationwide delivery across Malaysia, including to Peninsular Malaysia, Sabah, and Sarawak. Delivery timelines and charges may vary depending on your location. You can check our delivery options and estimated timeframes at checkout before confirming your order.

Q5: How will my order be packaged for delivery to ensure the product is not damaged?
All orders are carefully packed in secure, protective packaging to prevent damage during transit. Eye drop products are handled with care to ensure the sterile seal remains intact upon delivery. If you receive a product with a broken seal or damaged packaging, please contact our customer service team immediately.

Q6: Can I return or exchange the product if there is an issue with my order?
Yes, we have a returns and exchange policy in place for products that are damaged, defective, or incorrectly dispatched. Please note that for hygiene and safety reasons, opened pharmaceutical products generally cannot be returned unless there is a verified product defect. Contact our customer support team within the stipulated timeframe for assistance.

Q7: How should I store Alcon Tears Naturale II after it arrives at my home?
Once received, store the product at room temperature (15°C–30°C), away from direct sunlight and heat. Keep the bottle tightly closed and out of reach of children. Once opened, use within 28 days and discard any remaining solution after that period.

Q8: Is the Alcon Tears Naturale II sold on your website registered with Malaysian health authorities?
Yes, the products we carry are registered with the National Pharmaceutical Regulatory Agency (NPRA) under the Ministry of Health Malaysia. You can verify product registration independently through the NPRA BeSSeT portal (bpfk.gov.my) for added peace of mind.

Q9: How quickly can I expect to receive my order in Malaysia?
Delivery times vary based on your location. Generally, orders to Peninsular Malaysia are delivered within 2 to 4 working days, while deliveries to East Malaysia (Sabah & Sarawak) may take 4 to 7 working days. We will send you a tracking number once your order has been dispatched so you can monitor your delivery in real time.

Q10: Is it safe to order medicines like Alcon Tears Naturale II from an online pharmacy in Malaysia?
Yes, it is safe — as long as you purchase from a licensed and regulated online pharmacy. Our pharmacy operates in full compliance with Malaysian pharmaceutical regulations. We strongly advise consumers to avoid purchasing medicines from unverified social media sellers or unlicensed platforms, as product authenticity and proper storage conditions cannot be guaranteed through those channels.