Do I need a prescription to buy Azclear Action Medicated Lotion?

No. Azclear Action Medicated Lotion is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Azclear Action Medicated Lotion contain?

Azclear Action Medicated Lotion is a lotion containing , in a gentle emollient base with purified water and other skin-friendly components. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Azclear Action Medicated Lotion come in?

It is supplied in a pack size of 25g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Azclear Action Medicated Lotion is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Azclear Action Medicated Lotion?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Azclear Action Medicated Lotion before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Azclear Action Medicated Lotion?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Azclear Action Medicated Lotion be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Azclear Action Medicated Lotion registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Azclear Action Medicated Lotion

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Azclear Action Medicated Lotion is a lotion with , in a gentle emollient base with purified water and other skin-friendly components declared as its active content. It is supplied in a pack size of 25g.

This is an over-the-counter (OTC) product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Cleanse the face gently with a mild cleanser and pat it dry before application. Apply a thin, even layer of the lotion over the affected area, avoiding contact with the eyes, lips, and any broken or sunburnt skin. Allow the lotion to dry before applying makeup or other skincare products. Wash your hands after application unless the hands are the area being treated. For external use on the skin only.

Dosage

Apply a thin layer of lotion to the affected area of skin once or twice a day, or as otherwise directed by a pharmacist or doctor. Do not apply more frequently than directed, as this increases the likelihood of local skin irritation without changing how quickly the lotion is absorbed.

Storage Instructions

Store the tube below 30°C, in a cool, dry place away from direct sunlight and excessive heat. Keep the cap tightly closed after each use and keep the product out of the reach and sight of children.

Side Effects

Common: Mild stinging, burning, or itching at the site of application, particularly during the first few weeks of use.
Common: Redness, dryness, or slight peeling of the treated skin.
Serious: Signs of a significant allergic reaction, such as a spreading rash, marked facial or lip swelling, severe blistering, or difficulty breathing, which require immediate medical attention.

Contraindications

Known hypersensitivity or allergy to azelaic acid, propylene glycol, or any other ingredient in the lotion.
Do not apply to open wounds, actively bleeding skin, or skin with a suspected infection without first seeking medical or pharmacist advice.

Drug / Food Interactions

No clinically significant drug or food interactions are known for topical azelaic acid when used on the skin as directed.
Using other topical acne or exfoliating products on the same area at the same time is not recommended without pharmacist advice, as combining active ingredients can increase the likelihood of skin irritation.

Quick Tips

Do a patch test on a small area of skin and wait 24 hours before applying more widely for the first time.
Cleanse and pat the skin dry before each application.
Apply only a thin, even layer; using more than directed does not speed up how the lotion works.
Avoid contact with the eyes, lips, nostrils, and other mucous membranes.
Use a broad-spectrum sunscreen during the day, as skin can feel more sensitive to sun exposure while using topical acid-based products.
Keep the tube tightly closed and store it away from direct heat and sunlight.

Relevant Information

Precautions: Avoid applying Azclear Action Medicated Lotion to broken, infected, or sunburnt skin, and avoid the eye area, lips, and inside of the nostrils. This product is generally not recommended for children under 12 years of age without medical advice. Women who are pregnant or breastfeeding should check with a doctor or pharmacist before use, as azelaic acid has not been extensively studied for topical use in these groups. Some initial stinging or warmth on application is expected with azelaic acid and typically settles as the skin adjusts.

When to See a Doctor or Pharmacist: Stop using the lotion and seek medical advice if you develop a spreading rash, marked swelling, severe blistering, or breathing difficulty. If irritation, dryness, or peeling is severe or does not settle after a few weeks of regular use, speak with a pharmacist or doctor for further assessment.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	25g
Shelf Life	Use Azclear Action Medicated Lotion before the expiry date printed on the tube and outer carton. Do not use the product beyond this date, and dispose of any unused lotion once it has expired.