Duopharma Aqua Cream

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Overview

Duopharma Aqua Cream is a fragrance-free, non-medicated moisturizing emollient cream based on the classic aqueous cream formula, containing white soft paraffin, liquid paraffin, and emulsifying wax in a water base. It is a cosmetic-class moisturizer, not a medicine, and can be used both as a general daily moisturizer and as a soap substitute for cleansing the skin. It is sold in a 500g tub suitable for whole-body, everyday use.

Duopharma Aqua Cream is fragrance-free and formulated to be gentle. It works purely as an emollient barrier product and does not contain any active pharmaceutical ingredient.

How it Works

Duopharma Aqua Cream works as an emollient: its paraffin-based oils coat the surface of the skin and fill in the gaps between dry, flaking skin cells, forming a thin occlusive film that reduces water loss (transepidermal water loss) from the skin. This helps the skin retain its own moisture and softens the texture of the skin’s outer layer.

Directions for Use

Smooth a generous amount of Duopharma Aqua Cream onto clean, dry skin and massage gently until absorbed; apply after bathing or showering, while the skin is still slightly damp, for best moisture retention. To use as a soap substitute, apply to wet skin, gently work into a light lather, and rinse off with water. For first-time use or sensitive skin, patch-test on a small area first.

Dosage

Not applicable — Duopharma Aqua Cream is for external, topical use only and is not taken by mouth. As a general guide, apply a generous amount to the skin, or use as a soap substitute, 2 to 3 times a day or as often as needed to keep the skin comfortable.

Shelf Life

Use before the expiry date printed on the tub. As with most aqueous-based emollient creams, once opened it is generally best used within about 6 to 12 months, but always check the specific period-after-opening symbol and expiry date on the packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tub tightly closed after use to prevent contamination and drying out, and keep out of reach of children.

Side Effects

  • Common: mild, temporary stinging on broken or very dry, cracked skin.
  • Common: a slightly greasy feel immediately after application.
  • Serious: allergic contact reaction such as redness, itching, swelling, or a rash that spreads beyond the area of application — stop use and seek medical advice.

Contraindications

  • Do not use if you have a known allergy or hypersensitivity to any ingredient in this cream, including any component of the paraffin/emulsifying wax base.
  • Use with caution on broken, weeping, or infected skin — check with a pharmacist first.
  • Avoid contact with the eyes.

Drug / Food Interactions

  • No drug or food interactions are known or expected for this topical emollient, since it is not systemically absorbed and is not taken by mouth.
  • If used together with prescribed topical medicines on the same area, apply the medicated product first (as directed by your doctor or pharmacist) and this emollient afterwards, or space the applications apart, so the emollient does not dilute the medicine’s effect.

Quick Tips

  • Apply within a few minutes of bathing while skin is still slightly damp.
  • It can be used as a soap substitute for cleansing.
  • Keep a small tub at the office or in your bag for reapplication during the day.
  • Patch-test a small area first if you have very sensitive skin or a history of allergies.
  • Avoid double-dipping fingers into a shared tub to reduce contamination — use a clean spatula or spoon if sharing.
  • Reapply as often as needed; there is no maximum daily limit for this fragrance-free emollient.

Frequently Asked Questions

What is the main ingredient base of Duopharma Aqua Cream?

Duopharma Aqua Cream is based on the classic aqueous cream formula, containing white soft paraffin, liquid paraffin, and emulsifying wax in a water base, and is free of added fragrance.

Is Duopharma Aqua Cream a medicine?

No. Duopharma Aqua Cream is a cosmetic-class moisturizer and does not contain any active pharmaceutical ingredient.

Who should avoid using Duopharma Aqua Cream?

Avoid this cream if you have a known sensitivity to any of its ingredients, including any component of the paraffin or emulsifying wax base, and use it with caution on broken, weeping, or infected skin.

How should Duopharma Aqua Cream be stored?

Store the tub below 30°C in a cool, dry place away from direct sunlight, keep it tightly closed after use to prevent contamination and drying out, and keep it out of reach of children.

Can Duopharma Aqua Cream be used together with other topical medicines?

If used together with prescribed topical medicines on the same area, apply the medicated product first, as directed by your doctor or pharmacist, and this emollient afterwards, or space the applications apart.

Can I purchase Duopharma Aqua Cream online through DoctorOnCall in Malaysia or Singapore?

Yes, Duopharma Aqua Cream is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the product supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any product, please use Duopharma Aqua Cream according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Duopharma Aqua Cream?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Duopharma Aqua Cream?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • White Soft Paraffin
  • Liquid Paraffin
  • Emulsifying Wax
  • Purified Water
These ingredients work together to lock in moisture, forming a protective barrier that helps prevent dryness and irritation, keeping the skin soft and hydrated.

Relevant Information

Precautions: Duopharma Aqua Cream is generally well tolerated, but people with a known sensitivity to any of its ingredients should avoid it. Use with caution on broken, weeping, or clearly infected skin, and avoid the eyes. Pregnant or breastfeeding women and parents of infants may generally use it, but should check with a pharmacist if unsure.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if the skin becomes more inflamed, cracked, or weeping, or if you notice signs of infection such as increasing redness, warmth, or pus.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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