Do I need a prescription to buy Physiogel HypoAllergenic A.I. Cream?

No. Physiogel HypoAllergenic A.I. Cream is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Physiogel HypoAllergenic A.I. Cream contain?

Physiogel HypoAllergenic A.I. Cream is a cream containing materials declared on the pack. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Physiogel HypoAllergenic A.I. Cream come in?

It is supplied in a pack size of 50ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Physiogel HypoAllergenic A.I. Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Physiogel HypoAllergenic A.I. Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Physiogel HypoAllergenic A.I. Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Physiogel HypoAllergenic A.I. Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Physiogel HypoAllergenic A.I. Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Physiogel HypoAllergenic A.I. Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

0% OFF

Physiogel HypoAllergenic A.I. Cream

(0 Reviews)

Fast Delivery
Muslim-Friendly
FDA Approved
Secure Payment

Volume

🎟️ Available Vouchers

                                OCT21                            

RM21 OFF

Min Spend RM550.00

Valid till: 25 Oct 2026

                                OCT14                            

RM14 OFF

Min Spend RM380.00

Valid till: 25 Oct 2026

                                OCT7                            

RM7 OFF

Min Spend RM200.00

Valid till: 25 Oct 2026

Click a voucher to copy the code. Automatically applied at checkout if conditions are met.

Currently Out of Stock No Longer Available

This product is temporarily unavailable. Browse similar products in the meantime. This product has been discontinued. Browse similar products instead.

View similar products →

Have questions? Chat with us on WhatsApp

Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Physiogel HypoAllergenic A.I. Cream is a cream with materials and components declared as its active content. It is supplied in a pack size of 50ml.

This is an over-the-counter (OTC) product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Gently apply a small amount of Physiogel HypoAllergenic A.I. Cream on clean, dry skin and massage until fully absorbed. Use after bathing or showering for best absorption. For first-time use or on the face, a small patch test on unaffected skin is advisable before wider application.

Dosage

Not applicable — Physiogel HypoAllergenic A.I. Cream is for external, topical use only. As a general guide, apply twice daily — in the morning and before bedtime — or more often on very dry areas, as part of a regular skincare routine.

Shelf Life

Use before the expiry date printed on the pack. Once opened, follow the period-after-opening symbol on the packaging; as with most fragrance-free emollient creams, this is commonly around 6 to 12 months, but always confirm against the specific product packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the container tightly closed after use, and keep out of reach of children.

Side Effects

Common: mild, transient tingling or warmth on application, especially on very dry or broken skin.
Common: temporary mild redness during initial use.
Serious: allergic reaction such as worsening rash, itching, swelling, or blistering — stop use and seek medical advice.

Contraindications

Do not use if you have a known allergy or hypersensitivity to any ingredient in this cream.
Use with caution on broken, weeping, or infected skin — check with a pharmacist first.
Avoid contact with the eyes.

Drug / Food Interactions

No drug or food interactions are known or expected for this topical emollient, since it is not systemically absorbed and is not taken by mouth.
If used together with prescribed topical medicines on the same area, follow your doctor’s or pharmacist’s advice on the order and timing of application.

Quick Tips

Apply within a few minutes of bathing while skin is still slightly damp to lock in moisture.
Use twice daily, morning and night, for consistent barrier support.
Patch-test on a small area first, especially for first-time use on the face or in children.
Avoid hot showers and harsh, fragranced soaps that can worsen sensitivity.
Keep a small pack handy for reapplication during the day, especially in air-conditioned environments.
Pair with a fragrance-free sunscreen for daytime use if your skin is sun-sensitive.

Relevant Information

Precautions: Physiogel HypoAllergenic A.I. Cream is generally well tolerated, but those with a known allergy to any of its ingredients should avoid it. Use with caution on broken, weeping, or clearly infected skin, and avoid the eyes. Pregnant or breastfeeding women and parents of infants may generally use it, but should check with a pharmacist if unsure.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if skin irritation, redness, or itching persists or worsens, or if there are signs of infection such as increasing redness, warmth, or pus.