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+603 84082000

Zurich Life Insurance
& Zurich Takaful Privileges

As a valued Zurich Life Insurance & Zurich Takaful customer, you can now enjoy these healthcare services for FREE.

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Health Services

online doctor private consultation - DoctorOnCall

Speak To A Doctor

Consult with our doctor anytime, anywhere via chat, phone or video call.

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online epharmacy DoctorOnCall Malaysia


Buy medications, health supplements and personal care products at competitive prices and get them delivered to your doorstep for FREE.

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online booking doctor specialist DoctorOnCall Malaysia

Specialist Booking

Book an appointment with a specialist from our partner hospitals.

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Top Medicines

Order your favourite items from DoctorOnCall's E-Pharmacy

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Top Conditions

Here are the top conditions that we can help you with


Speak to our doctors for advice and precautions to stay well and hydrated.

Women’s Health and Men’s Health

Get consultation from our doctors discretely and privately.

Cough & Cold

Stay in bed and let us deliver the medications to your doorstep. You are in no condition to drive!

Sexual Health

Speak to our registered Doctors regarding HIV/AIDS, Chlamydia, Gonorrhea.


Send images of your rash for our doctors to guide you!

Skin Conditions

Some of our most common cases are Eczema, Acne & Scabies.

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Frequently Asked Questions

  1. Do I have to pay for my doctor consultations with DoctorOnCall?

    As a Zurich Life Insurance & Zurich Takaful customers, your consultations are absolutely FREE.

  2. Do I have to pay for my delivery of medications if I purchased through DoctorOnCall?

    As Zurich Life Insurance customer, your delivery of medications are absolutely FREE. No payment is required.

  3. What are DoctorOnCall’s operation hours?

    DoctorOnCall is available 7 days a week, from 8am to 11.59pm (including public holidays).

  4. I have just purchased my medications from DoctorOnCall’s E-Pharmacy. When will I receive them?

    Depending on your preferred delivery option and availability, you may receive your order within the same day.

  5. What can I do if I forgot my password?

    You can go here and click ‘Forgot Password’ to change a new password.

  6. What if I have further questions?

    You can reach us at +603-8408 2000 or