MoH: Virtual health advisory portal set up to address queries, misinformation

Published at : TheBorneopost
Published on: 19 Feb 2020

The Ministry of Health has established a virtual health advisory portal to address the growing number of public queries on the Coronavirus Disease 2019 (Covid-19) and to correct misinformation. 

The medium, which was done in partnership with DoctorOnCall, is the first of its kind initiated by a government in the region.

Malaysians can access this for free from anywhere, seven days a week, between 8.30am to 5pm via or

On this portal, the public will be able to search for verified and credible written articles about the disease; take a self-assessment test to understand their risks, and should they wish to clarify their symptoms, speak to a Ministry of Health doctor via chat, phone or video call.

This free virtual health advisory platform allows a doctor to understand callers’ concerns, assess the symptoms, and advice on the necessary steps to be taken.

Should a patient be identified with a high risk of infection, the necessary protocol within the Ministry of Health Crisis Preparedness And Response Centre (CPRC) will be activated by the doctor, all this achieved seamlessly. 

Read full article here: TheBorneopost