Neo Deca Eye/Ear Drop

(0 Reviews)
  • Fast Delivery
  • Muslim-Friendly
  • FDA Approved
  • Secure Payment
🎟️ Available Vouchers
PAYDAY20
RM20 OFF
Min Spend RM500.00
Valid till: 30 Sep 2026
PAYDAY10
RM10 OFF
Min Spend RM250.00
Valid till: 30 Sep 2026
PD18
RM18 OFF
Min Spend RM400.00
Valid till: 29 Sep 2026
PD9
RM9 OFF
Min Spend RM280.00
Valid till: 29 Sep 2026
THREE10
RM10 OFF
Min Spend RM50.00
Valid till: 30 Dec 2026
2NDBUY10
RM10 OFF
Min Spend RM50.00
Valid till: 30 Dec 2026
DOCAPP10
RM10 OFF
Min Spend RM50.00
Valid till: 30 Dec 2026

Click a voucher to copy the code. Automatically applied at checkout if conditions are met.

Overview

Neo Deca Eye/Ear Drop contains Neomycin sulfate (active antibiotic ingredient) and is presented as ear drops. It is supplied in a pack size of 5ml.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Use Neo Deca strictly as prescribed by your doctor and only for the condition it was prescribed for. For eye use, tilt the head back, pull down the lower eyelid, and instil the prescribed number of drops into the affected eye without touching the dropper to the eye. For ear use, tilt the head to the side with the affected ear facing up, gently pull the outer ear to straighten the ear canal, and instil the prescribed number of drops, keeping the head tilted for a minute so the solution reaches the affected area. Do not exceed the prescribed frequency or duration.

Dosage

Dosage depends on whether the drop is being used in the eye or ear and on the severity of the infection, but a common regimen is 1 to 2 drops into the affected eye or ear, 3 to 4 times daily, for a course generally not exceeding 7 to 10 days unless your doctor specifically extends it. Longer or repeated courses require closer monitoring because of the steroid component, so always follow your doctor’s specific instructions rather than a generic schedule.

Shelf Life

Use before the expiry date printed on the packaging. Once opened, the bottle should generally be discarded after 4 weeks, or sooner if instructed by your pharmacist, as the sterility of the solution cannot be assured beyond this period.

Storage Instructions

Store below 25°C in a cool, dry place away from direct light and heat. Do not freeze. Keep the container tightly closed between uses and stored out of the reach and sight of children.

Side Effects

  • Skin irritation or redness (with topical use)
  • Nausea or vomiting (with oral use)
  • Hearing problems (in rare or high-dose cases)
  • Kidney function changes
  • Diarrhoea or upset stomach
  • Rash or allergic reaction

Contraindications

  • Known hypersensitivity to neomycin, other aminoglycoside antibiotics, dexamethasone, or any component of the formulation
  • Untreated fungal, viral (including herpes simplex keratitis), or tuberculous infections of the eye or ear, as steroids can worsen these conditions
  • Perforated eardrum, unless specifically directed and monitored by an ear, nose and throat specialist, due to the risk of ototoxicity from neomycin reaching the inner ear
  • Active untreated infection where the causative organism is not covered or is resistant to neomycin
  • Should not be used for longer than the prescribed duration without medical reassessment

Drug / Food Interactions

  • Concurrent use with other ototoxic or nephrotoxic medicines (such as certain other aminoglycoside antibiotics) may increase the risk of hearing or kidney effects if there is significant systemic absorption
  • Using other corticosteroid-containing eye or ear preparations at the same time may increase steroid-related side effects; inform your doctor of all products in use
  • If using other eye or ear drops, space administration by at least 5 to 10 minutes to avoid one product washing out the other
  • No specific food interactions are known for topical use

Quick Tips

  • Use only for the exact condition, eye or ear, and duration your doctor prescribed
  • Do not let the applicator tip touch the eye, ear, fingers, or any surface
  • Attend follow-up appointments, especially for courses longer than 7 to 10 days, so your doctor can check for steroid-related side effects
  • Stop and contact your doctor promptly if symptoms worsen, vision changes, or new pain or discharge develops
  • Do not use leftover Neo Deca for a new infection without checking with your doctor or pharmacist first
  • Discard the bottle 4 weeks after opening

Frequently Asked Questions

Do I need a prescription to buy Neo Deca Eye/Ear Drop?

No. Neo Deca Eye/Ear Drop is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Neo Deca Eye/Ear Drop contain?

Neo Deca Eye/Ear Drop is ear drops containing Neomycin sulfate (active antibiotic ingredient). The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Neo Deca Eye/Ear Drop come in?

It is supplied in a pack size of 5ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Neo Deca Eye/Ear Drop is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Neo Deca Eye/Ear Drop?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Neo Deca Eye/Ear Drop before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Neo Deca Eye/Ear Drop?

Store below 25°C in a cool, dry place away from direct light and heat. Do not freeze. Keep the container tightly closed between uses and stored out of the reach and sight of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Neo Deca Eye/Ear Drop?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Neo Deca Eye/Ear Drop be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Neo Deca Eye/Ear Drop registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Ingredients / Active Ingredients

  • Neomycin sulfate (active antibiotic ingredient)
  • Dexamethasone (active corticosteroid ingredient)
  • Benzalkonium chloride or a comparable preservative
  • Buffering and tonicity agents such as sodium chloride and sodium phosphate
  • Purified water as the vehicle base

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Limited Data

Limited data on excretion in breast milk. Consult a doctor before use.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Generally Safe

Generally safe, but caution may be required in some patients.

Alcohol

Not Advisable

It is not advisable to consume alcohol while taking this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Combination antibiotic-steroid drops like Neo Deca are reserved for specific, doctor-diagnosed infections with significant inflammation, and are not meant for general or prolonged self-treatment of eye or ear discomfort. Because the steroid component can mask the signs of a worsening or untreated infection — including fungal or viral causes that neomycin does not treat — regular review by your doctor is important, particularly if treatment continues beyond the initially prescribed period or if you are using it in the eye long-term. Never use this product on a perforated eardrum unless specifically directed by a specialist, as ototoxicity is a recognised risk in that situation.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

Confirm Action
×

Are you sure?

×