Alcon Systane Complete Lubricant Eye Drop

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Dr. Mohd Izzat Amir Bin Awang
Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester
Dr. Adeline Carol Peters
Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

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Overview

Alcon Systane Complete Lubricant Eye Drop contains Propylene Glycol 0.6%, a lubricating demulcent and is presented as eye drops. It is supplied in a pack size of 10ml.

It is classified as an over-the-counter (OTC) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Wash your hands before use. Shake the bottle gently before each use, since this is an emulsion. Tilt your head back, gently pull down the lower eyelid to form a small pocket, and instill 1-2 drops without letting the tip of the bottle touch your eye, eyelid, or any other surface, to avoid contaminating the solution. Blink a few times to help spread the drop evenly, then close the cap tightly after use.

If you wear soft contact lenses, remove them before applying the drop and wait about 10-15 minutes before reinserting them, as the emulsion droplets can temporarily adhere to the lens surface. If you use more than one type of eye drop, space them at least 5 minutes apart so one does not wash out the other.

Dosage

For adults and children, the typical use is 1 to 2 drops instilled into the affected eye(s) as needed for comfort, and this may be repeated up to about 4 times a day. There is no fixed minimum dose — use only as often as needed. If symptoms do not improve after regular use for a few days, if you need to use the drops much more frequently than this, or if symptoms worsen, stop self-treating and consult a doctor, optometrist, or pharmacist, as this may indicate an underlying eye condition that needs proper assessment.

Shelf Life

Use the product before the expiry date printed on the bottle and carton. As with most multi-dose eye drop emulsions, do not use the bottle beyond the manufacturer’s recommended in-use period after first opening — check the printed guidance on your specific pack, and if unsure, ask your pharmacist for the exact post-opening discard period for the batch you purchased.

Storage Instructions

Store below 30°C (room temperature), away from direct sunlight and excessive heat or moisture. Keep the bottle tightly closed when not in use, and keep out of reach and sight of children. Do not use the drops if the emulsion has changed colour, become cloudy, or separated in an unusual way that does not restore on shaking.

Side Effects

  • Common: mild, transient stinging or burning immediately after instilling the drop.
  • Common: brief blurring of vision right after application, which usually clears within a minute or two.
  • Common: a temporary feeling of the eye being greasy or coated, related to the emulsion’s lipid components.
  • Serious: allergic reaction with eye redness, swelling, itching, or eyelid rash — stop use and seek medical advice if this occurs.
  • Serious: persistent eye pain, worsening redness, or changes in vision that continue beyond 72 hours of use — this needs prompt medical assessment.

Contraindications

  • Known hypersensitivity or allergy to propylene glycol, polyquaternium-1, or any other ingredient in the formulation.
  • Do not use if the bottle tip or cap is damaged, or if the solution appears discoloured, cloudy, or contaminated.
  • Not intended for use in eyes affected by a suspected infection, penetrating injury, or after recent eye surgery unless a doctor has advised it is appropriate.

Drug / Food Interactions

  • As a topical eye drop with minimal systemic absorption, Systane Complete is not known to interact with oral medicines or food.
  • If you are using other eye drops or eye ointments (including prescription ones), space them at least 5 minutes apart from Systane Complete so that one product does not dilute or wash out the effect of another.
  • No specific food or beverage interactions are known for this product.

Quick Tips

  • Keep the bottle in your bag or at your desk so it is easy to reach whenever you want to use it.
  • Blink deliberately and more often during long screen sessions to help your natural tears spread evenly.
  • Shake the bottle gently before each use, since this product is an emulsion and the ingredients can settle.
  • Avoid rubbing your eyes after instilling the drop, as this can spread the droplets unevenly and cause brief blurred vision.
  • If you use eye makeup, apply the drops before makeup application to avoid pushing product into the eye.
  • Note down how often you use the drops each day — a sudden increase in frequency is a useful thing to mention to a pharmacist or eye care professional.

Ingredients / Active Ingredients

The active ingredient in Systane Complete is polyethylene glycol 400 (0.4%), which acts as a lubricant. Other ingredients include propylene glycol, hydroxypropyl guar, sorbitol, aminomethylpropanol, boric acid, sodium chloride, potassium chloride, and a preservative called Polyquad (polyquaternium-1).

Relevant Information

Precautions: Systane Complete is for external, topical use in the eye only and should not be swallowed. Contact lens wearers should remove lenses before use and wait 10-15 minutes before reinserting them. Pregnant or breastfeeding women can generally use topical lubricant eye drops as absorption into the bloodstream is minimal, but should check with a pharmacist if concerned. Use in young children should be supervised by an adult. Vision may be briefly blurred after use, so wait until your sight is clear before driving or operating machinery.

When to See a Doctor or Pharmacist: Stop using the product and see a doctor, optometrist, or pharmacist if you experience eye pain, sudden vision changes, persistent redness, discharge, sensitivity to light, or if your symptoms do not improve or worsen after using the drops as directed for more than 72 hours. These can be signs of an eye infection, injury, or another condition that needs proper examination rather than continued self-treatment.

Frequently Asked Questions

Product Specifications

ClassificationNon-prescription
Volume10ml

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