Alcon Systane Complete Lubricant Eye Drop

  • Fast Delivery
  • Muslim-Friendly
  • FDA Approved
  • Secure Payment
Save: RM8.10   15% OFF
🎟️ Available Vouchers
10TEN
RM10 OFF
Min Spend RM200.00
Valid till: 12 Oct 2026

Click a voucher to copy the code. Automatically applied at checkout if conditions are met.

Overview

Alcon Systane Complete Lubricant Eye Drop contains Propylene Glycol 0.6%, a lubricating demulcent and is presented as eye drops. It is supplied in a pack size of 10ml.

It is classified as an over-the-counter (OTC) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Wash your hands before use. Shake the bottle gently before each use, since this is an emulsion. Tilt your head back, gently pull down the lower eyelid to form a small pocket, and instill 1-2 drops without letting the tip of the bottle touch your eye, eyelid, or any other surface, to avoid contaminating the solution. Blink a few times to help spread the drop evenly, then close the cap tightly after use.

If you wear soft contact lenses, remove them before applying the drop and wait about 10-15 minutes before reinserting them, as the emulsion droplets can temporarily adhere to the lens surface. If you use more than one type of eye drop, space them at least 5 minutes apart so one does not wash out the other.

Dosage

For adults and children, the typical use is 1 to 2 drops instilled into the affected eye(s) as needed for comfort, and this may be repeated up to about 4 times a day. There is no fixed minimum dose — use only as often as needed. If symptoms do not improve after regular use for a few days, if you need to use the drops much more frequently than this, or if symptoms worsen, stop self-treating and consult a doctor, optometrist, or pharmacist, as this may indicate an underlying eye condition that needs proper assessment.

Shelf Life

Use the product before the expiry date printed on the bottle and carton. As with most multi-dose eye drop emulsions, do not use the bottle beyond the manufacturer’s recommended in-use period after first opening — check the printed guidance on your specific pack, and if unsure, ask your pharmacist for the exact post-opening discard period for the batch you purchased.

Storage Instructions

Store below 30°C (room temperature), away from direct sunlight and excessive heat or moisture. Keep the bottle tightly closed when not in use, and keep out of reach and sight of children. Do not use the drops if the emulsion has changed colour, become cloudy, or separated in an unusual way that does not restore on shaking.

Side Effects

  • Common: mild, transient stinging or burning immediately after instilling the drop.
  • Common: brief blurring of vision right after application, which usually clears within a minute or two.
  • Common: a temporary feeling of the eye being greasy or coated, related to the emulsion’s lipid components.
  • Serious: allergic reaction with eye redness, swelling, itching, or eyelid rash — stop use and seek medical advice if this occurs.
  • Serious: persistent eye pain, worsening redness, or changes in vision that continue beyond 72 hours of use — this needs prompt medical assessment.

Contraindications

  • Known hypersensitivity or allergy to propylene glycol, polyquaternium-1, or any other ingredient in the formulation.
  • Do not use if the bottle tip or cap is damaged, or if the solution appears discoloured, cloudy, or contaminated.
  • Not intended for use in eyes affected by a suspected infection, penetrating injury, or after recent eye surgery unless a doctor has advised it is appropriate.

Drug / Food Interactions

  • As a topical eye drop with minimal systemic absorption, Systane Complete is not known to interact with oral medicines or food.
  • If you are using other eye drops or eye ointments (including prescription ones), space them at least 5 minutes apart from Systane Complete so that one product does not dilute or wash out the effect of another.
  • No specific food or beverage interactions are known for this product.

Quick Tips

  • Keep the bottle in your bag or at your desk so it is easy to reach whenever you want to use it.
  • Blink deliberately and more often during long screen sessions to help your natural tears spread evenly.
  • Shake the bottle gently before each use, since this product is an emulsion and the ingredients can settle.
  • Avoid rubbing your eyes after instilling the drop, as this can spread the droplets unevenly and cause brief blurred vision.
  • If you use eye makeup, apply the drops before makeup application to avoid pushing product into the eye.
  • Note down how often you use the drops each day — a sudden increase in frequency is a useful thing to mention to a pharmacist or eye care professional.

Frequently Asked Questions

Do I need a prescription to buy Alcon Systane Complete Lubricant Eye Drop?

No. Alcon Systane Complete Lubricant Eye Drop is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Alcon Systane Complete Lubricant Eye Drop contain?

Alcon Systane Complete Lubricant Eye Drop is eye drops containing Propylene Glycol 0.6%, a lubricating demulcent. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Alcon Systane Complete Lubricant Eye Drop come in?

It is supplied in a pack size of 10ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Alcon Systane Complete Lubricant Eye Drop is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Alcon Systane Complete Lubricant Eye Drop?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Alcon Systane Complete Lubricant Eye Drop before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Alcon Systane Complete Lubricant Eye Drop?

Store below 30°C (room temperature), away from direct sunlight and excessive heat or moisture. Keep the bottle tightly closed when not in use, and keep out of reach and sight of children. Do not use the drops if the emulsion has changed colour, become cloudy, or separated in an unusual way that does not restore on shaking. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Alcon Systane Complete Lubricant Eye Drop?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Alcon Systane Complete Lubricant Eye Drop be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Alcon Systane Complete Lubricant Eye Drop registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Ingredients / Active Ingredients

The active ingredient in Systane Complete is polyethylene glycol 400 (0.4%), which acts as a lubricant. Other ingredients include propylene glycol, hydroxypropyl guar, sorbitol, aminomethylpropanol, boric acid, sodium chloride, potassium chloride, and a preservative called Polyquad (polyquaternium-1).

Relevant Information

Precautions: Systane Complete is for external, topical use in the eye only and should not be swallowed. Contact lens wearers should remove lenses before use and wait 10-15 minutes before reinserting them. Pregnant or breastfeeding women can generally use topical lubricant eye drops as absorption into the bloodstream is minimal, but should check with a pharmacist if concerned. Use in young children should be supervised by an adult. Vision may be briefly blurred after use, so wait until your sight is clear before driving or operating machinery.

When to See a Doctor or Pharmacist: Stop using the product and see a doctor, optometrist, or pharmacist if you experience eye pain, sudden vision changes, persistent redness, discharge, sensitivity to light, or if your symptoms do not improve or worsen after using the drops as directed for more than 72 hours. These can be signs of an eye infection, injury, or another condition that needs proper examination rather than continued self-treatment.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

Customer Reviews

Be the first to review this product.

Confirm Action
×

Are you sure?

×