Difflam Hextra 2.4mg Sore Throat Lozenges

Brand Difflam
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Overview

Difflam Hextra 2.4mg Sore Throat Lozenges is an Over-the-Counter (OTC) oral lozenge product containing benzydamine hydrochloride 2.4mg as its active ingredient. It is sold through DoctorOnCall, a licensed online pharmacy serving customers in Malaysia and Singapore, and is presented as a sugar-free, slow-dissolving lozenge.

Benzydamine hydrochloride belongs to a class of topical oral agents used in lozenge form, and this product is formulated with isomalt and aspartame as sweetening agents rather than sugar, together with citric acid and flavouring agents. Each lozenge is designed to dissolve gradually in the mouth rather than being chewed or swallowed whole.

Difflam Hextra lozenges are supplied in packs of 12, and the sugar-free formulation distinguishes this product from standard sugar-based throat lozenges on the market, making the dosage form a consideration for people managing their sugar intake, such as those with diabetes.

Directions for Use

  • Allow one lozenge to dissolve slowly in the mouth; do not chew or swallow it whole.
  • Adults and children aged 6 years and above may take one lozenge every 3 hours as needed.
  • Do not take more than 12 lozenges in any 24-hour period.
  • Do not use for longer than 7 consecutive days without checking with a doctor or pharmacist.

Dosage

Adults and children aged 6 years and above: 1 lozenge dissolved slowly in the mouth every 3 hours as needed, up to a maximum of 12 lozenges in 24 hours. This product is not recommended for children under 6 years, as they may be unable to safely dissolve a lozenge without chewing or choking. If a dose is missed, simply take the next lozenge when needed rather than taking an extra one to make up for it. If symptoms persist beyond 3 days, worsen, or are accompanied by high fever or difficulty swallowing, stop self-treatment and see a doctor or pharmacist.

Shelf Life

Use before the expiry date printed on the pack. Do not use if the blister packaging is damaged or if a lozenge shows discolouration or an unusual texture.

Storage Instructions

Store below 25°C in a dry place, away from direct sunlight. Keep in the original blister pack until ready to use, and keep out of reach and sight of children.

Side Effects

  • Common: Temporary numbing or tingling sensation in the mouth or throat.
  • Common: Mild burning sensation on first use.
  • Common: Dry mouth.
  • Serious: Signs of an allergic reaction such as rash, swelling of the face or throat, or difficulty breathing — seek urgent medical attention if these occur.

Contraindications

  • Known hypersensitivity to benzydamine hydrochloride, aspirin, or other NSAIDs (cross-sensitivity has been reported).
  • Not recommended for children under 6 years due to the risk of choking on a dissolving lozenge.
  • Phenylketonuria: this product contains aspartame, a source of phenylalanine, and should be avoided by patients with phenylketonuria.

Drug / Food Interactions

  • No clinically significant interactions with other oral medicines are established for benzydamine lozenges used at recommended doses.
  • Using multiple products containing benzydamine or other throat-numbing agents at the same time is not recommended, as this may increase the risk of side effects.
  • No specific food interactions are known; the lozenge is intended to dissolve in the mouth rather than being taken with food or drink.

Quick Tips

  • Let the lozenge dissolve slowly rather than biting or chewing it.
  • Keep track of the number of lozenges taken within a 24-hour period.
  • Avoid taking on an empty stomach if you notice mild stomach discomfort.
  • Keep the blister pack sealed until each lozenge is needed.
  • Note that this formulation is sugar-free, which may be relevant if you are monitoring sugar intake.
  • Store away from heat and humidity to keep the lozenge texture intact.

Frequently Asked Questions

What is the active ingredient in Difflam Hextra 2.4mg Sore Throat Lozenges?

Difflam Hextra lozenges contain benzydamine hydrochloride 2.4mg as the active ingredient, along with isomalt, aspartame, citric acid, and flavouring agents. Each lozenge is designed to dissolve slowly in the mouth.

Is this lozenge suitable for people with diabetes?

Difflam Hextra is formulated without added sugar, using isomalt and aspartame as sweetening agents instead. People managing their sugar intake may wish to check the full ingredient list and discuss suitability with a pharmacist.

Can children use Difflam Hextra lozenges?

This product is intended for adults and children aged 6 years and above who can safely dissolve a lozenge in the mouth without chewing or risk of choking. It is not recommended for children under 6 years.

Does Difflam Hextra contain aspartame, and is this relevant for anyone?

Yes, this lozenge contains aspartame as a sweetening agent, which is a source of phenylalanine. Patients with phenylketonuria should avoid this product or check with a pharmacist before use.

How should I take a Difflam Hextra lozenge?

Allow one lozenge to dissolve slowly in the mouth rather than chewing or swallowing it whole, generally every 3 hours as needed, up to a maximum of 12 lozenges in 24 hours.

What does the packaging of Difflam Hextra look like?

Difflam Hextra lozenges are supplied in a blister pack containing 12 lozenges. Keep lozenges in the blister until needed to protect them from moisture and heat.

Can I purchase Difflam Hextra 2.4mg Sore Throat Lozenges online through DoctorOnCall in Malaysia or Singapore?

Yes, Difflam Hextra 2.4mg Sore Throat Lozenges is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter medicine, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the medication supplied by DoctorOnCall genuine and safe to use?

Medicines supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any medicine, please use Difflam Hextra 2.4mg Sore Throat Lozenges according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Difflam Hextra 2.4mg Sore Throat Lozenges?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Difflam Hextra 2.4mg Sore Throat Lozenges?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Active ingredient: Benzydamine Hydrochloride 2.4mg per lozenge.
  • Other ingredients: isomalt, aspartame, citric acid, and flavouring agents.
  • Sugar-free lozenge formulation, dissolved slowly in the mouth.

Relevant Information

Precautions: Use in pregnancy or while breastfeeding should only be under a doctor’s advice. Patients with a known aspirin or NSAID sensitivity, or with phenylketonuria, should check the ingredient list before use. This product is not intended for children under 6 years.

When to See a Doctor or Pharmacist: Seek medical advice if symptoms persist beyond 3 days, are accompanied by high fever, difficulty swallowing or breathing, a rash, or if any signs of an allergic reaction occur.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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