Relestat Eye Drop

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Overview

Relestat Eye Drop contains materials and components and is presented as eye drops. It is supplied in a pack size of 5ml.

It is classified as a non-prescription (over-the-counter) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Wash your hands before use. Tilt your head back, gently pull down the lower eyelid to form a small pocket, and instil one drop into each affected eye without letting the dropper tip touch the eye, eyelid, lashes, or any other surface. If you wear contact lenses, note that this product should generally not be used while wearing soft contact lenses; check with your prescriber or pharmacist about whether and how long to remove lenses before and after each dose. Use the drops at approximately the same two times each day for consistent symptom control during the allergy season, and do not exceed the frequency prescribed or advised by your healthcare professional.

Dosage

The standard adult and adolescent (12 years and above) dose confirmed in the UK product information is one drop instilled into each affected eye, twice daily, as directed by a doctor or pharmacist. Epinastine eye drops have not been studied for continuous use beyond 8 weeks in clinical trials, so use beyond this period, or in children under 12, should only continue under medical or pharmacist supervision. Because this is a prescription-only or pharmacist-supervised medicine in several markets, the exact dose and duration for your situation should be confirmed with your prescriber or pharmacist rather than adjusted independently.

Shelf Life

Use before the expiry date printed on the carton and bottle. Follow the specific in-use discard period stated in the product’s patient information leaflet once the bottle has been opened, and do not continue using it beyond that time even if the printed expiry date has not yet been reached.

Storage Instructions

Store as directed on the packaging, generally at room temperature, away from direct sunlight and out of the reach of children. Keep the bottle tightly closed between uses and do not use it if the tamper-evident seal is broken or the solution appears discoloured.

Side Effects

  • Common: mild eye irritation, burning, or stinging on instillation.
  • Common: headache.
  • Uncommon: eye redness, dry eye, or a foreign-body sensation.
  • Serious: signs of a hypersensitivity reaction such as facial swelling, difficulty breathing, or severe rash, or worsening eye pain, discharge, or vision changes, all of which require prompt medical attention rather than continued use.

Contraindications

  • Known hypersensitivity to epinastine hydrochloride or any other ingredient in the formulation.
  • Use in children under 3 years of age, as safety and efficacy have not been established in this age group.
  • Use while wearing soft contact lenses, unless specifically advised otherwise by a prescriber, as the formulation may not be compatible with lens material.

Drug / Food Interactions

  • No clinically significant systemic drug interactions have been established for topical epinastine at recommended doses, as very little of the drug is absorbed into the bloodstream from the eye.
  • Using other topical eye medicines at the same time should be spaced apart and discussed with a pharmacist or prescriber, as combining eye drops without guidance can affect how well each product works.
  • No specific food interactions are known for this product.

Quick Tips

  • Use Relestat Eye Drop only as directed by your doctor, optometrist, or pharmacist, given its prescription-only or pharmacist-supervised status in several markets.
  • Instil the drops at consistent times, roughly 12 hours apart, for steady symptom control during allergy season.
  • Avoid touching the dropper tip to your eye or any surface to prevent contaminating the bottle.
  • Check with your prescriber about contact lens use, as this product is generally not recommended while wearing soft lenses.
  • Do not use this eye drop to self-treat red or itchy eyes of unknown cause; always have the cause assessed by a doctor, optometrist, or pharmacist first, as using the wrong product can mask a problem needing proper diagnosis.
  • Seek prompt medical advice if symptoms do not improve, or if you notice worsening pain, discharge, or vision changes.

Frequently Asked Questions

Do I need a prescription to buy Relestat Eye Drop?

No. Relestat Eye Drop is a non-prescription (over-the-counter) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Relestat Eye Drop contain?

Relestat Eye Drop is eye drops containing materials declared on the pack. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Relestat Eye Drop come in?

It is supplied in a pack size of 5ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Relestat Eye Drop is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Relestat Eye Drop?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Relestat Eye Drop before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Relestat Eye Drop?

Store as directed on the packaging, generally at room temperature, away from direct sunlight and out of the reach of children. Keep the bottle tightly closed between uses and do not use it if the tamper-evident seal is broken or the solution appears discoloured. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Relestat Eye Drop?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Relestat Eye Drop be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Relestat Eye Drop registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Ingredients / Active Ingredients

The active ingredient in Relestat Eye Drop is epinastine hydrochloride, an antihistamine specifically designed to target allergic reactions in the eyes.

Relevant Information

Precautions: Relestat Eye Drop should only be used under the guidance of a doctor, optometrist, or pharmacist, given its prescription-only classification in several markets. It is not recommended for use while wearing soft contact lenses unless specifically advised. It has not been established as safe and effective in children under 3 years, and use beyond 8 weeks of continuous treatment has not been studied in clinical trials. Pregnant or breastfeeding women should use this product only if advised to do so by a doctor, since systemic exposure to antihistamines during pregnancy and breastfeeding should always be reviewed by a healthcare professional.

When to See a Doctor or Pharmacist: See a doctor, optometrist, or pharmacist before starting Relestat Eye Drop to confirm the correct sale/supply channel for your location, and again if your symptoms do not improve, if you develop eye pain, marked redness, discharge, vision changes, or signs of an allergic reaction to the medicine itself, or if you need to use it for longer than 8 weeks continuously.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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