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How It Works?

How DoctorOnCall Works?
Talk to a doctor online through chat, video or audio call
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What Our Users Say

Raven Murugesan
(5)
At first I was sceptical about the online service but after giving it a try.. I learnt it is a genuine and bona-fide process . They are true professionals and competent and they ... See more
Kay Malai
(5)
Excellent services from DoctorOnCall.. very fast response and very helpful indeed. They attended my inquiries in details n the doctor called for immediate prescription. Very conven ... See more
Nurul Hidayah Nordin
(5)
Superb consultation service & the result make me feel relief & i can continue my daily life without having the worry symptom ๐Ÿ‘๐Ÿ‘
FAIZUL FITRI
(5)
Well.. i'm an IT person so i would love to use every single bits of it. DoctorOnCall would ease my problem when my kids are not feeling well as it saves time a lot. Going out in KL ... See more

Consult A Specialist Online

Frequently Asked Questions About Teleconsultation

What is telehealth or virtual consultation service?

A Telehealth system is an online platform that allows patients to connect with doctors directly via video consultation from anywhere. This enables healthcare providers and patients to overcome geographical barriers, connecting users who are not in the same physical location.

What is an online clinic?

An online clinic uses telehealth systems to provide patients access to doctors online. This reduces waiting times for the patients and provides people at remote locations access to healthcare providers instantly. An online doctor is able to consult for common ailments including cough, cold, fevers, cramps and common conditions.

What healthcare services can I get through an online clinic?

You can consult General Practitioners through the online clinic. Patients may also get their prescriptions refilled and medications delivered straight to their homes (applicable to Malaysian addresses only). However, if physical examinations and diagnostic tests are required, a patient may still be asked to visit a clinic for a physical appointment.

What is the cost per consultation?

Currently DoctorOnCall consultations cost RM24.99 per teleconsult through the DoctorOnCall platform.

Does the online clinic provide specialist consultation?

DoctorOnCall provides specialist consultation across 50 specialities. Visit https://www.doctoroncall.com.my/find-doctor to make an appointment with a specialist.

I have some medical questions.
You can ask a FREE medical question at our public forum https://www.doctoroncall.com.my/tanya/en
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