Ai Pharma Ulcegel

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Overview

Ai Pharma Ulcegel is a topical oral gel manufactured by AiPharma Healthcare Sdn Bhd and registered in Malaysia as a medical device rather than a medicine, since its formulation contains no pharmacologically active drug substance. It is supplied as a 10ml tube with an applicator intended for direct application to the oral mucosa.

The gel’s formulation is built around hyaluronic acid and aloe vera gel as its principal functional ingredients, combined with a base of purified water, propylene glycol, polyvinylpyrrolidone, corn maltodextrin, xanthan gum, and mentha arvensis (corn mint) essential oil, along with preservatives (potassium sorbate, sodium benzoate, disodium EDTA) and a sweetener (saccharin sodium dihydrate). This composition is notably different from drug-based oral or gastric products that share similar brand names in some other markets, so the specific ingredient list on the Malaysian AiPharma product packaging should always be treated as the reference for this item.

Ai Pharma Ulcegel is sold over the counter in Malaysian pharmacies without a doctor’s prescription, and its applicator-tube format is intended for localised application to a small area of the oral mucosa rather than for swallowing as a drink or oral suspension. Consumers should check the product packaging to confirm the batch number and expiry date, and should not confuse this oral mucosal gel with unrelated products that share a similar generic brand name but a completely different composition in other countries.

Directions for Use

  • Adults and children above 2 years old: apply 1-2 drops of the gel directly to the affected area inside the mouth using the applicator.
  • Use 3-4 times daily, or as needed, or as directed by a doctor, dentist, or pharmacist.
  • Avoid touching the applied area with your tongue for at least 2 minutes after application, to allow the gel to form a film.
  • Avoid eating or drinking for at least 1 hour after application, as advised on the product label.
  • Avoid direct contact between the applicator tip and the inside of the mouth to prevent contamination of the tube.

Dosage

Ai Pharma Ulcegel does not have a drug dose in the conventional sense, as it contains no pharmacologically active ingredient; usage is instead expressed as an application frequency. The manufacturer’s guidance for adults and children above 2 years old is to apply 1-2 drops of the gel to the affected area of the oral mucosa, 3-4 times daily or as needed. Use in children aged 2 to 12 years should be carried out with adult supervision, and the product should not be used in children under 2 years old. If irritation or discomfort does not improve after several days of use, stop self-treating and consult a doctor or dentist.

Shelf Life

Use Ai Pharma Ulcegel before the expiry date printed on the tube and outer packaging. Do not use the product beyond this date.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the cap tightly closed after each use, and keep out of reach of children.

Side Effects

  • Common: A mild, transient tingling or cooling sensation may be felt at the site of application, particularly from the corn mint essential oil component.
  • Serious: A hypersensitivity or allergic reaction to one of the gel’s ingredients (such as increased irritation, swelling, or rash) is uncommon; stop using the product and seek medical or dental advice if this occurs.

Contraindications

  • Known hypersensitivity or allergy to hyaluronic acid, aloe vera, corn mint (mentha arvensis) oil, or any other ingredient listed on the packaging.
  • Not for use in children under 2 years old.
  • Not for use outside the mouth or on broken skin elsewhere on the body; this product is intended for the oral mucosa only.

Drug / Food Interactions

  • Not applicable in the drug-interaction sense, as this product contains no pharmacologically active drug ingredient and acts only locally on the surface of the oral mucosa.
  • Avoid eating or drinking for at least 1 hour after application, as advised on the product label.

Quick Tips

  • Dry the affected area gently before applying the gel, if possible, for better contact with the mucosal surface.
  • Avoid touching the area with your tongue for a couple of minutes after application.
  • Keep the applicator tip clean and avoid letting it touch the inside of the mouth directly.
  • Close the cap tightly after each use to prevent contamination and drying out of the gel.
  • Check the expiry date on the tube before each use.
  • Keep the product out of reach of young children.

Frequently Asked Questions

What are the main ingredients in Ai Pharma Ulcegel?

Ai Pharma Ulcegel is formulated around hyaluronic acid and aloe vera gel, together with a base of purified water, propylene glycol, polyvinylpyrrolidone, corn maltodextrin, xanthan gum, and mentha arvensis (corn mint) essential oil, plus preservatives and a sweetener. It is manufactured by AiPharma Healthcare Sdn Bhd, Malaysia.

Is Ai Pharma Ulcegel a medicine or a medical device?

Ai Pharma Ulcegel is registered in Malaysia as a medical device, not a medicine, because its formulation contains no pharmacologically active drug ingredient.

Is Ai Pharma Ulcegel suitable for children?

This product should not be used in children under 2 years old. Use in children aged 2 to 12 years should be supervised by an adult.

How should Ai Pharma Ulcegel be applied?

Apply 1-2 drops of the gel directly to the affected area inside the mouth using the applicator, 3-4 times daily or as needed, and avoid touching the area with your tongue for at least 2 minutes after application.

Can Ai Pharma Ulcegel be shared between family members?

This is not recommended. Sharing the tube or applicator between different users may spread infection; each user should have their own tube.

How should Ai Pharma Ulcegel be stored?

Store below 30°C in a cool, dry place away from direct sunlight, and close the cap tightly after each use.

What should I do if irritation does not improve after using this product?

If irritation or discomfort persists, recurs frequently, or is accompanied by fever or difficulty swallowing, stop self-treating and consult a doctor or dentist promptly.

Can I purchase Ai Pharma Ulcegel online through DoctorOnCall in Malaysia or Singapore?

Yes, Ai Pharma Ulcegel is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. Please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the product supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. Please use Ai Pharma Ulcegel according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Ai Pharma Ulcegel?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Ai Pharma Ulcegel?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Hyaluronic acid.
  • Aloe vera gel.
  • Purified water, propylene glycol, polyvinylpyrrolidone, corn maltodextrin, and xanthan gum (gel base).
  • Mentha arvensis (corn mint) essential oil.
  • Potassium sorbate, sodium benzoate, and disodium EDTA (preservatives), and saccharin sodium dihydrate (sweetener).
  • Manufactured by AiPharma Healthcare Sdn Bhd, Malaysia; registered as a medical device.

Relevant Information

Precautions: For oral use only; do not apply this gel to any other part of the body. Sharing the tube or applicator between different users is not recommended, as this may spread infection. Use in children aged 2 to 12 years should be supervised by an adult. Pregnant or breastfeeding women can generally use topical oral gels such as this one as directed, but should check the full ingredient list with a pharmacist or dentist if they have known sensitivities.

When to See a Doctor or Pharmacist: Consult a doctor or dentist if oral discomfort persists, recurs frequently, or is accompanied by fever, difficulty swallowing, or widespread mouth sores, as these may need further assessment beyond self-care.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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