Alcon Tears Naturale Free

Brand Alcon
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Overview

Alcon Tears Naturale Free is a preservative-free artificial tear eye drop, supplied as a sterile ophthalmic lubricant solution in individual single-use vials rather than a multi-dose bottle. Each millilitre contains Dextran 70 (0.1%) and Hypromellose (0.3%) as the active lubricating ingredients, together with Purified Water, Sodium Chloride, Potassium Chloride, Calcium Chloride, and Magnesium Chloride, which help balance the solution with the eye’s natural tear composition. It is classified as an Over-the-Counter (OTC) eye care product in Malaysia, meaning it can be purchased without a doctor’s prescription.

The defining feature of Tears Naturale Free, as the name suggests, is that it contains no preservative system at all, since each vial is intended for a single application and then discarded. This sets it apart from Alcon Tears Naturale II, which uses the same core Dextran 70 and Hypromellose combination but is formulated with a preservative in a reusable multi-dose bottle. The single-use vial format is a common approach across the ophthalmic lubricant category for people who are advised to avoid repeated preservative exposure or who apply drops frequently through the day.

In Malaysia, Alcon Tears Naturale Free is typically sold as a box of individually sealed vials (commonly 0.4ml or 0.8ml each), available through pharmacies and online platforms such as DoctorOnCall. It is manufactured by Alcon and forms part of the broader Tears Naturale / GenTeal family of artificial tear products sold across Malaysia and Singapore.

Directions for Use

  • Wash your hands thoroughly before use.
  • Twist or snap off the tab on a single vial just before use; do not open a vial in advance.
  • Tilt your head back and gently pull down the lower eyelid to form a small pocket.
  • Instil 1 to 2 drops into the pocket of the affected eye(s), avoiding contact between the vial tip and the eye, eyelid, or fingers.
  • Close the eye gently for a few moments after instilling the drop.
  • Discard the vial and any remaining solution in it immediately after use; do not reseal or reuse an opened vial for a later application.
  • If using another eye drop or ointment at the same time, wait at least 5 minutes between products.

Dosage

For adults and children, the typical dose of Alcon Tears Naturale Free is 1 to 2 drops instilled into the affected eye(s) as needed throughout the day, or as directed by a pharmacist or eye care professional. Because each vial is single-use, there is no risk of under- or over-dosing from a partially used container; simply open a fresh vial for each application. There is no fixed maximum daily frequency, as artificial tears are generally used as often as comfort requires. If dryness or irritation does not improve with regular use, or if symptoms worsen, stop use and consult a doctor or pharmacist rather than continuing to self-treat indefinitely.

Shelf Life

Use Alcon Tears Naturale Free before the expiry date printed on the vial strip and outer carton. Because each vial is preservative-free and intended for a single use, any opened vial and its remaining contents should be discarded immediately after use, even if it appears to still contain solution; do not keep an opened vial for later use.

Storage Instructions

Store Alcon Tears Naturale Free at room temperature, away from direct sunlight and excessive heat, and out of the reach of children. Keep unopened vials in their original foil pouch or carton until ready to use, to protect them from light and contamination. Do not store opened vials for reuse, and do not use a vial if the solution appears discoloured or if the vial’s seal was already broken before use.

Side Effects

  • Common: Temporary mild stinging or a feeling of something in the eye immediately after instilling the drop.
  • Common: Brief blurring of vision for a few seconds to a minute after application.
  • Common: Mild eye redness or watering shortly after use.
  • Serious: Signs of an allergic reaction such as eyelid swelling, marked redness, itching, or rash around the eye, which require prompt medical attention.
  • Serious: Eye pain, significant vision changes, or irritation that does not settle within a short period, which should be assessed by a doctor or pharmacist.

Contraindications

  • Known hypersensitivity or allergy to Dextran 70, Hypromellose, or any other ingredient in the formulation.
  • Active eye infection or inflammation that has not been assessed by a doctor or pharmacist.
  • Use of a vial that has already been opened, previously used, or whose seal was broken before this application, due to the risk of contamination in a preservative-free product.

Drug / Food Interactions

  • No clinically significant food interactions are known for Alcon Tears Naturale Free, as it is applied directly to the eye and not taken orally.
  • If using more than one type of eye drop or eye ointment, space each product at least 5 minutes apart so one product does not dilute or wash out another before it settles.
  • Tell your pharmacist if you are using other prescription eye medications, so the order and timing of application can be planned appropriately.

Quick Tips

  • Open one vial at a time, right before use, and discard it immediately afterward rather than saving it for later.
  • Carry a few sealed vials with you if you need to apply drops while away from home, since each vial is for one use only.
  • Wash your hands before each application to reduce the risk of introducing bacteria.
  • Keep unopened vials in their original foil pouch until you are ready to use them.
  • Remove contact lenses before instilling the drops unless your eye care professional has advised otherwise.
  • Store the box at room temperature, away from heat and direct sunlight.

Frequently Asked Questions

What are the active ingredients in Alcon Tears Naturale Free?

Each millilitre of Alcon Tears Naturale Free contains Dextran 70 (0.1%) and Hypromellose (0.3%) as active lubricating ingredients, together with Purified Water, Sodium Chloride, Potassium Chloride, Calcium Chloride, and Magnesium Chloride.

Why does Alcon Tears Naturale Free come in individual vials instead of a bottle?

Tears Naturale Free contains no preservative, so it is packaged in single-use vials to maintain sterility without the need for a preservative system. Each vial should be opened immediately before use and discarded afterward, unlike a preserved multi-dose bottle such as Alcon Tears Naturale II.

Can I use one vial of Alcon Tears Naturale Free more than once?

No. Because the solution is preservative-free, an opened vial should be used once and discarded, even if some solution remains, to avoid contamination.

How is Alcon Tears Naturale Free supplied in Malaysia?

In Malaysia, Alcon Tears Naturale Free is commonly supplied as a box of individually sealed single-use vials, available through pharmacies and online through DoctorOnCall.

Can I use Alcon Tears Naturale Free if I wear contact lenses?

Contact lenses should generally be removed before instilling the drops. Speak with your eye care professional for specific guidance on reinsertion timing.

Who should avoid using Alcon Tears Naturale Free?

Individuals with a known allergy to Dextran 70, Hypromellose, or any other ingredient in the formulation should avoid this product, as should anyone with an active, unassessed eye infection.

Can I purchase Alcon Tears Naturale Free online through DoctorOnCall in Malaysia or Singapore?

Yes, Alcon Tears Naturale Free is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter eye care product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the medication supplied by DoctorOnCall genuine and safe to use?

Medicines supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any medicine, please use Alcon Tears Naturale Free according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Alcon Tears Naturale Free?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Alcon Tears Naturale Free?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Dextran 70: 0.1%.
  • Hypromellose (Hydroxypropyl Methylcellulose): 0.3%.
  • Calcium Chloride.
  • Magnesium Chloride.
  • Potassium Chloride.
  • Sodium Chloride.
  • Purified Water (vehicle base).

Relevant Information

Precautions: Open each vial immediately before use and discard it afterward, even if solution remains, since the product contains no preservative to keep an opened vial sterile. If you wear contact lenses, remove them before use. Discontinue use and seek advice if you experience eye pain, changes in vision, continued redness, or irritation lasting longer than 72 hours.

When to See a Doctor or Pharmacist: Seek professional advice if dryness or irritation persists or worsens despite regular use, if you notice any signs of infection such as discharge or increasing redness, or if you have an underlying eye condition that has not been previously assessed. Pregnant or breastfeeding women, and parents considering use in young children, should check with a pharmacist or doctor before use.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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