Installment Available Dermal Therapy Hand Balm
- Fast Delivery
- Muslim-Friendly
- FDA Approved
- Secure Payment
- 0% InterestNo interest on eligible instalments
- Flexible paymentsSpread your payment across monthly instalments
- No hidden feesClear and transparent pricing
Overview
Dermal Therapy Hand Balm is supplied as a healthcare product, with Urea (10%), Vitamin E and Dimethicone. It is supplied in a pack size of 50g.
No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.
If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.
Directions for Use
Massage a small amount of balm onto clean, dry hands, focusing on rough, dry, or cracked areas, until fully absorbed. Apply two to three times a day, and especially after handwashing or exposure to water, for best results.
Dosage
Not applicable — this balm is for external, topical use on the hands only and must not be swallowed. There is no fixed dose; apply a small amount as needed, typically two to three times daily.
Shelf Life
Unopened, the balm is generally stable for around 24 to 36 months from manufacture; check the expiry date printed on the tube or carton before use. Once opened, use within 12 months for best results.
Storage Instructions
Store below 30°C in a cool, dry place away from direct sunlight and heat. Keep the tube tightly closed after use and out of reach of young children.
Side Effects
- Common: Mild tingling, temporary stickiness, or slight peeling during the first few days of use, as dry skin sheds.
- Serious: An allergic reaction (marked rash, swelling, or blistering) is uncommon; stop use and seek medical advice if this occurs.
Contraindications
- Known allergy or sensitivity to urea, lanolin, or any other ingredient in the formulation.
- Avoid use on open wounds or actively infected skin without first checking with a doctor or pharmacist.
Drug / Food Interactions
- No drug or food interactions are known for this topical hand balm, as it is applied externally to the skin and is not intended to be ingested.
Quick Tips
- Keep a tube by the sink for quick reapplication after handwashing.
- Apply generously before bed, and consider wearing light cotton gloves overnight.
- Introduce gradually if you have very sensitive skin, as it does contain urea.
- Apply consistently as part of your daily hand care routine.
- Suitable for eczema-prone or affected by certain chronic health conditions skin, but check with a doctor if you are unsure.
- Avoid use on broken or infected skin.
Frequently Asked Questions
Do I need a prescription to buy Dermal Therapy Hand Balm?
No. Dermal Therapy Hand Balm is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does Dermal Therapy Hand Balm contain?
Dermal Therapy Hand Balm is a healthcare product containing Urea (10%), Vitamin E and Dimethicone. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.
What pack sizes does Dermal Therapy Hand Balm come in?
It is supplied in a pack size of 50g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what Dermal Therapy Hand Balm is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use Dermal Therapy Hand Balm?
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about Dermal Therapy Hand Balm before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store Dermal Therapy Hand Balm?
Store below 30°C in a cool, dry place away from direct sunlight and heat. Keep the tube tightly closed after use and out of reach of young children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects after using Dermal Therapy Hand Balm?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can Dermal Therapy Hand Balm be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is Dermal Therapy Hand Balm registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Relevant Information
Precautions: For external use on the hands only. Avoid contact with the eyes; rinse thoroughly with water if this occurs. Do not use on broken, infected, or severely inflamed skin without medical advice, and stop use if irritation or an allergic reaction develops.
When to See a Doctor or Pharmacist: Consult a doctor or pharmacist if hand dryness, cracking, or irritation persists despite regular use, if the skin appears infected, or if you have keadaan kesihatan kronik tertentu and notice any wounds or sores that are not healing.
