Do I need a prescription to buy Dermalex Eczema Treatment Cream?

No. Dermalex Eczema Treatment Cream is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dermalex Eczema Treatment Cream contain?

Dermalex Eczema Treatment Cream is a cream containing Magnesium, Calcium and Phosphates. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Dermalex Eczema Treatment Cream come in?

It is supplied in a pack size of 30g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dermalex Eczema Treatment Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dermalex Eczema Treatment Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dermalex Eczema Treatment Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Dermalex Eczema Treatment Cream?

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped after use, and keep out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Dermalex Eczema Treatment Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dermalex Eczema Treatment Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dermalex Eczema Treatment Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Dermalex Eczema Treatment Cream is supplied as a cream, with Magnesium, Calcium and Phosphates. It is supplied in a pack size of 30g.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Clean and gently pat dry the affected skin area, then apply a thin layer of Dermalex Eczema Treatment Cream and massage gently until absorbed. Use after bathing or showering. For first-time use or on the face, a small patch test on unaffected skin is advisable before wider application.

Shelf Life

Use before the expiry date printed on the tube. Once opened, follow the period-after-opening symbol on the packaging; as with most emollient-based creams, this is commonly around 6 to 12 months, but always confirm against the specific product packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped after use, and keep out of reach of children.

Side Effects

Common: mild, transient stinging or a warm sensation on application, especially on inflamed or broken skin.
Common: temporary mild redness during initial use.
Serious: allergic reaction such as worsening rash, itching, swelling, or blistering — stop use and seek medical advice.

Contraindications

Do not use if you have a known allergy or hypersensitivity to any ingredient in this cream.
Use with caution on broken, weeping, or infected skin — check with a pharmacist first.
Avoid contact with the eyes and mucous membranes.

Drug / Food Interactions

No clinically significant drug or food interactions are expected for this non-steroidal topical cream, since it is not systemically absorbed and is not taken by mouth.
It can generally be used alongside doctor-prescribed topical steroid or other eczema treatments, but follow your doctor’s or pharmacist’s guidance on the order and timing of application.

Quick Tips

Apply consistently as part of a regular skincare routine.
Use after bathing or showering, on slightly damp skin, for better absorption.
Patch-test on a small area first, especially for first-time use on the face or in children.
Avoid hot showers and harsh soaps.
Follow your doctor’s or pharmacist’s guidance on how this product fits into any prescribed treatment plan.
Keep the tube tightly capped in a cool, dry place, away from children.

Relevant Information

Precautions: Dermalex Eczema Treatment Cream is generally well tolerated, but those with a known allergy to any of its ingredients should avoid it. Use with caution on broken, weeping, or clearly infected skin, and avoid the eyes and mucous membranes. Pregnant or breastfeeding women should check with a pharmacist or doctor before use if unsure.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if the skin shows signs of infection (increasing redness, warmth, oozing, or pus), or if you are considering stopping or changing a prescribed treatment.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	30g
Dosage	Not applicable — Dermalex Eczema Treatment Cream is for external, topical use only. As a general guide, apply a thin layer to affected areas 2 to 3 times daily, or as needed, as part of a regular skincare routine.