Do I need a prescription to buy Dermaveen Moisturizing Cream?

No. Dermaveen Moisturizing Cream is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dermaveen Moisturizing Cream contain?

Dermaveen Moisturizing Cream is a cream containing Colloidal Oatmeal 2% (active moisturizer), Glycerin and Petrolatum. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Dermaveen Moisturizing Cream come in?

It is supplied in a pack size of 100g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dermaveen Moisturizing Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dermaveen Moisturizing Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dermaveen Moisturizing Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Dermaveen Moisturizing Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dermaveen Moisturizing Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dermaveen Moisturizing Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

Dermaveen Moisturizing Cream contains Colloidal Oatmeal 2% (active moisturizer), Glycerin and Petrolatum and is presented as a cream. It is supplied in a pack size of 100g.

It is classified as an over-the-counter (OTC) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Gently apply Dermaveen Moisturizing Cream onto clean, dry skin and massage in until fully absorbed. Use after bathing or showering, while the skin is still slightly damp, for best moisture retention. For sensitive skin or first-time use, patch-test on a small area first before wider application, especially on the face.

Dosage

Not applicable — Dermaveen Moisturizing Cream is for external, topical use only. As a general guide, apply an adequate amount to the affected or dry areas 2 to 3 times a day, or as often as needed to maintain comfortable, hydrated skin.

Shelf Life

Use before the expiry date printed on the tube. As with most oatmeal-based emollient creams, once opened it is generally best used within about 6 to 12 months, but always check the period-after-opening symbol and expiry date on the packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and moisture. Keep the tube tightly capped after use, and keep out of reach of children.

Side Effects

Common: mild, temporary stinging on very dry, cracked, or broken skin.
Common: a mild, transient tingling sensation on first use.
Serious: allergic reaction such as increasing redness, itching, swelling, or a spreading rash — stop use and seek medical advice, particularly for those with a known oat or cereal-grain allergy.

Contraindications

Do not use if you have a known allergy or hypersensitivity to oats, oatmeal, or any other ingredient in this cream.
Use with caution on broken, weeping, or infected skin — check with a pharmacist first.
Avoid contact with the eyes.

Drug / Food Interactions

No drug or food interactions are known or expected for this topical emollient, since it is not systemically absorbed and is not taken by mouth.
If used together with prescribed topical medicines (such as steroid creams) on the same area, follow your doctor’s or pharmacist’s advice on the order and timing of application so the emollient does not dilute the medicine’s effect.

Quick Tips

Apply within a few minutes of bathing while skin is still slightly damp.
Use it consistently as part of a regular skincare routine.
Patch-test on a small area first, especially if you have a known oat or grain allergy.
Avoid hot showers and harsh soaps, which can strip natural skin oils.
Keep a small tube handy for reapplication during the day, especially in air-conditioned environments.
Reapply as often as needed; there is no maximum daily limit for this fragrance-free emollient.

Relevant Information

Precautions: Dermaveen Moisturizing Cream is generally well tolerated, but those with a known allergy to oats or any other ingredient should avoid it. Use with caution on broken, weeping, or clearly infected skin, and avoid the eyes. Pregnant or breastfeeding women and parents of infants may generally use it, but should check with a pharmacist if unsure.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if the skin becomes more inflamed, red, flaky, or weeping, or if there are signs of infection such as increasing redness, warmth, or pus.