Dermoplex Bite & Sting Cream

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Overview

Dermoplex Bite & Sting Cream is an Over-the-Counter (OTC) topical cream containing hydrocortisone, a topical corticosteroid, together with Aloe Vera extract and Tea Tree Oil. It is sold through DoctorOnCall, a licensed online pharmacy serving customers in Malaysia and Singapore, in a 15g tube.

Hydrocortisone in this product class is typically formulated at a low, OTC-appropriate strength — commonly 1% w/w in comparable bite-and-sting creams sold without a prescription — distinguishing it from higher-strength hydrocortisone preparations that require a doctor’s prescription in Malaysia. The exact hydrocortisone concentration for this specific product should be confirmed against the printed pack insert or by contacting DoctorOnCall’s pharmacist team.

Dermoplex Bite & Sting Cream is formulated for short-term topical application to small areas of skin, and is presented as a cream rather than an ointment or gel, giving it a lighter, easily-absorbed texture. It is generally considered suitable for children over 2 years, though a patch test is advisable for sensitive skin.

Directions for Use

  • Clean and dry the affected area of skin before applying.
  • Apply a thin layer to the affected area.
  • Gently rub in until absorbed.
  • Use 2 to 3 times daily, or as needed, for no longer than 7 consecutive days unless a doctor advises otherwise.
  • Avoid applying to open wounds, broken skin, the face, or near the eyes.

Dosage

Apply a thin layer to the affected area 2 to 3 times daily for adults and children over 2 years, for no longer than 7 consecutive days without medical advice, as prolonged use of topical corticosteroid creams can thin the skin. Do not apply to a larger area of skin than needed, and avoid use on the face unless specifically directed by a doctor. If symptoms do not improve within a few days, or if the area shows signs of infection, stop use and consult a doctor or pharmacist.

Shelf Life

Use before the expiry date printed on the tube and carton. Discard the product if its colour, texture, or smell changes noticeably.

Storage Instructions

Store below 25°C in a cool, dry place, away from direct sunlight. Keep the tube tightly capped after use, and keep out of reach and sight of children.

Side Effects

  • Common: Mild, temporary stinging or burning sensation on application.
  • Common: Localised skin dryness or thinning with prolonged use.
  • Common: Mild redness at the application site.
  • Serious: Signs of skin infection (increasing redness, warmth, swelling, or pus) can be masked or worsened by corticosteroid creams — seek medical attention if these occur.
  • Serious: Signs of an allergic reaction such as widespread rash or swelling — stop use and seek medical attention if these occur.

Contraindications

  • Known hypersensitivity to hydrocortisone, Aloe Vera, Tea Tree Oil, or any other ingredient in the formulation.
  • Do not apply to open wounds, broken skin, or areas with a suspected untreated skin infection (bacterial, fungal, or viral, including cold sores or chickenpox lesions), as corticosteroid creams can worsen these conditions.
  • Do not apply to the face or near the eyes.
  • Not for prolonged or continuous use without medical advice, due to the risk of skin thinning with extended corticosteroid application.

Drug / Food Interactions

  • Not applicable for oral drug interactions, as this is a topical product not taken by mouth.
  • Avoid applying at the same time as other topical corticosteroid or medicated creams on the same area of skin unless advised by a pharmacist.
  • No food interactions apply to this topical cream.

Quick Tips

  • Use only a thin layer — more cream does not work faster and increases the risk of skin thinning.
  • Limit use to small, localised areas of skin rather than large surfaces.
  • Avoid using on the face, near the eyes, or on broken skin.
  • Do not bandage or tightly cover the treated area unless a doctor advises it.
  • Keep track of how many consecutive days the cream has been used.
  • Wash your hands after application unless the hands are the area being treated.

Frequently Asked Questions

What is the active ingredient in Dermoplex Bite & Sting Cream?

Dermoplex Bite & Sting Cream contains hydrocortisone, a topical corticosteroid, together with Aloe Vera extract and Tea Tree Oil. The exact hydrocortisone concentration is stated on the printed pack insert; please check this or ask our pharmacist team if you need the exact strength before use.

Is Dermoplex Bite & Sting Cream safe to use for more than a week?

This product is a topical corticosteroid cream and is not intended for prolonged or continuous use. It should generally be limited to short courses of no more than 7 consecutive days unless a doctor advises otherwise, as extended use can thin the skin.

Can Dermoplex Bite & Sting Cream be applied to broken skin or a wound that looks infected?

No, this cream should not be applied to open wounds, broken skin, or areas with a suspected skin infection, as corticosteroid creams can mask or worsen an underlying infection.

Can Dermoplex Bite & Sting Cream be used on the face?

This cream is not recommended for use on the face or near the eyes, in line with general precautions for topical corticosteroid creams.

Is Dermoplex Bite & Sting Cream suitable for children?

It is generally considered suitable for children over 2 years for short-term use, though a patch test is advisable for sensitive skin and use in younger children should only be under a doctor’s advice.

What pack size does Dermoplex Bite & Sting Cream come in?

Dermoplex Bite & Sting Cream is supplied in a 15g tube.

Can I purchase Dermoplex Bite & Sting Cream online through DoctorOnCall in Malaysia or Singapore?

Yes, Dermoplex Bite & Sting Cream is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter medicine, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the medication supplied by DoctorOnCall genuine and safe to use?

Medicines supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any medicine, please use Dermoplex Bite & Sting Cream according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Dermoplex Bite & Sting Cream?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Dermoplex Bite & Sting Cream?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Active ingredient: Hydrocortisone (topical corticosteroid), commonly formulated at 1% w/w in comparable OTC bite-and-sting creams — exact concentration for this product should be confirmed against the printed pack insert.
  • Other ingredients: Aloe Vera extract and Tea Tree Oil.
  • Supplied as a topical cream for external application.

Relevant Information

Precautions: This product contains a topical corticosteroid and is not intended for prolonged or continuous use — limit use to short courses of no more than 7 consecutive days unless a doctor advises otherwise. Avoid the face and eye area, and do not apply to broken skin or areas of untreated infection. Use in pregnancy or while breastfeeding, and use in children under 2 years, should only be under a doctor’s advice.

When to See a Doctor or Pharmacist: Seek medical advice if the area shows signs of infection (increasing redness, warmth, swelling, or pus), if symptoms do not improve within a few days, if signs of an allergic reaction occur, or if you need to use the cream for longer than 7 days.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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