Do I need a prescription to buy Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry)?

No. Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

Why is there no information here about what Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

Can I speak to a doctor or pharmacist about Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry)?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) | benzydamine | sore throat lozenge | DoctorOnCall Malaysia

Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry)

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Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry)

Q: What pack sizes does Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) come in?

It is supplied in pack sizes of 16s and 8s. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Q: How should I use Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry)?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 22, 2026

Overview

Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) is supplied as lozenges, with Benzydamine Hydrochloride. It is supplied in pack sizes of 16s and 8s.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Allow one lozenge to dissolve slowly in the mouth without chewing or swallowing whole, and repeat every 3 hours as needed for symptom relief. Avoid eating or drinking immediately after use to allow the medication to remain in contact with the throat lining for maximum effect.

Dosage

Adults and children aged 6 years and above may take one lozenge every 3 hours, up to a maximum of 8 lozenges in 24 hours. Use should generally not exceed 7 days without consulting a doctor or pharmacist if symptoms persist or worsen.

Shelf Life

Difflam Anti-inflammatory Anti-Bacterial Lozenges typically have a shelf life of around 36 months from the date of manufacture when stored correctly and unopened; always check the expiry date printed on the packaging before use.

Storage Instructions

Store below 25°C in a cool, dry place away from direct sunlight and moisture, and keep the lozenges in their original packaging until ready for use. Keep out of reach of children.

Side Effects

Mild numbness or tingling sensation in the mouth
Dry mouth
Mild nausea if taken on an empty stomach
Rare allergic reactions such as skin rash or itching
Occasional stinging sensation when the lozenge first contacts sensitive throat tissue
Altered taste sensation with prolonged use

Contraindications

Known allergy or hypersensitivity to benzydamine or any other ingredient in the lozenge
Children under 6 years of age
Aspirin-sensitive individuals should use with caution due to potential cross-sensitivity
Use with caution during pregnancy and breastfeeding, and only under pharmacist or doctor advice

Drug / Food Interactions

No significant drug interactions are commonly reported with benzydamine lozenges when used as directed
Avoid combining with other throat medications containing the same active ingredients to prevent excess dosing
Inform a pharmacist if you are taking other oral or topical throat treatments concurrently
Space out use from other lozenges or throat sprays by at least an hour where possible

Quick Tips

Let the lozenge dissolve slowly rather than chewing it for the best throat-soothing effect
Avoid eating or drinking immediately after use to prolong contact with the throat
Do not exceed 8 lozenges in 24 hours
Seek medical advice if sore throat is accompanied by high fever, difficulty swallowing, or lasts more than 7 days
Not a replacement for antibiotics if a significant bacterial throat infection is suspected

Ingredients / Active Ingredients

Benzydamine Hydrochloride (active ingredient, anti-inflammatory/local anaesthetic)
Antibacterial agent
Raspberry flavouring and lozenge base excipients

Relevant Information

Difflam Anti-inflammatory Anti-Bacterial Lozenges (Raspberry) are intended for short-term relief of sore throat discomfort and minor throat inflammation, and work best alongside general supportive care such as rest, hydration, and avoiding irritants like smoking. Persistent, severe, or recurrent throat infections should be assessed by a doctor to determine whether further treatment, such as prescription antibiotics, is required.

Frequently Asked Questions

Product Specifications

Brand	iNova
Classification	Non-prescription
Pack Size	16s, 8s

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