Do I need a prescription to buy Egoderm Ointment?

No. Egoderm Ointment is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Egoderm Ointment contain?

Egoderm Ointment is an ointment containing ichthammol. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Egoderm Ointment come in?

It is supplied in a pack size of 25g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Egoderm Ointment is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Egoderm Ointment?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Egoderm Ointment before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Egoderm Ointment?

Store below 30°C in a cool, dry place away from direct sunlight. Replace the cap tightly after each use and keep out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Egoderm Ointment?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Egoderm Ointment be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Egoderm Ointment registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 30, 2026

Overview

Egoderm Ointment is supplied as an ointment, with ichthammol. It is supplied in a pack size of 25g.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Clean and dry the affected area of skin before application. Squeeze a small amount of ointment onto a clean fingertip or cotton applicator and apply a thin layer over the affected area, rubbing in gently. Wash your hands after application unless the hands are the area being treated. Avoid contact with the eyes, mouth, and other mucous membranes, and do not apply to broken, infected, or actively weeping skin.

Dosage

Apply a thin layer of Egoderm Ointment to the affected area 2 to 3 times daily, or as directed by a pharmacist or doctor. This is a topical-only product with no oral dose; do not apply more frequently than directed on the packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Replace the cap tightly after each use and keep out of reach of children.

Side Effects

Common: Mild stinging or burning sensation on application, particularly on already irritated skin.
Common: Temporary skin dryness or peeling at the treated site.
Serious: Signs of an allergic skin reaction such as widespread rash, swelling, or blistering, which require the ointment to be stopped and medical advice sought.

Contraindications

Known hypersensitivity or allergy to ichthammol, zinc oxide, salicylic acid, or any other ingredient in Egoderm Ointment.
Not for use on broken, infected, or actively weeping skin unless directed by a healthcare professional.

Drug / Food Interactions

No clinically significant food interactions are known for this topical ointment.
Using other topical products containing salicylic acid or other keratolytic agents on the same area at the same time may increase local skin irritation; space out applications and seek pharmacist advice if combining products.

Quick Tips

Apply only a thin layer; a small amount is enough to cover the affected area.
Wash hands before and after application unless treating the hands themselves.
Keep the tube cap tightly closed between uses to maintain the ointment’s consistency.
Avoid covering the treated area tightly with occlusive dressings unless advised by a doctor or pharmacist.
Do not apply to the same area as other topical products without checking compatibility first.
Note the date you opened the tube so you can track how long it has been in use.

Relevant Information

Precautions: Egoderm Ointment is for external use on intact skin only. Avoid contact with the eyes, mouth, and other mucous membranes, rinsing thoroughly with water if this occurs accidentally. Use with caution on broken, cracked, or infected skin, and seek professional advice before use on infants, during pregnancy, or while breastfeeding, given the salicylic acid content. Do not use under airtight dressings unless a doctor has advised this specifically.

When to See a Doctor or Pharmacist: Stop using the ointment and seek medical advice if a rash, swelling, blistering, or worsening irritation develops. See a doctor if the treated skin does not improve after regular use, becomes more painful, or shows signs of infection such as increasing redness, warmth, or discharge.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	25g
Shelf Life	A specific shelf-life duration for Egoderm Ointment is not independently verified; check the expiry date printed on the tube and carton and do not use the product beyond this date.