Ellgy Plus D Factor Cracked Heel Cream

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Dr. Mohd Izzat Amir Bin Awang
Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester
Dr. Adeline Carol Peters
Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

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Overview

Ellgy Plus D Factor Cracked Heel Cream is a topical foot cream manufactured by Hoe Pharmaceuticals Sdn Bhd, a Malaysian personal care and skincare manufacturer. Its formula is built around Saccharide Isomerate and Portulaca (Oleracea) Extract, together with Dimethicone, and it is sold as a distinct variant within the wider Ellgy Plus cracked heel cream range.

This cream is categorised as an over-the-counter (OTC) personal care/cosmetic product rather than a registered medicine, and does not require a doctor’s prescription to purchase. The ‘D Factor’ variant is formulated differently from the standard Ellgy Plus Cracked Heel Cream, which is based on Urea and Lactic Acid — the two variants share the same general purpose but use different core ingredients, so they should not be assumed to be interchangeable formulas.

Ellgy Plus D Factor is supplied in a 50g tube in Malaysia, sized for regular home use on the heels and other rough areas of the feet. It is positioned as a fast-absorbing cream intended for daily application rather than an occasional-use ointment.

Directions for Use

  • Wash the feet and pat the heels and affected areas completely dry.
  • Massage a small amount of the cream gently onto clean, dry heels and affected areas until it is fully absorbed.
  • Apply twice daily, in the morning and evening, for a consistent routine.
  • Consider wearing clean socks after applying the cream, particularly for the evening application, to help the product stay on the skin overnight.

Dosage

This is a topical cosmetic cream, not an oral medicine, so it does not have a body-weight or age-based dose. Use a small, pea- to thumbnail-sized amount per heel per application, applied twice daily as described in Directions for Use — using more than this will not improve results and may leave the skin feeling greasy.

There is no fixed treatment duration set by the manufacturer; continue regular twice-daily use as part of a foot-care routine, and reassess with a pharmacist or doctor if the skin condition does not improve after a reasonable period of consistent use, or if it worsens.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight, with the cap closed tightly after each use. Keep out of reach of children.

Side Effects

  • Common: Mild tingling sensation on application, especially on very dry or cracked skin.
  • Common: Temporary skin redness at the site of application.
  • Common: Occasional itching, which usually settles without stopping use.
  • Serious: Signs of a significant allergic skin reaction, such as spreading rash, blistering, or swelling, which should be assessed by a doctor or pharmacist.

Contraindications

  • Do not apply to open wounds, active skin infections, or broken skin without first checking with a doctor or pharmacist.
  • Avoid use if you have a known hypersensitivity to Saccharide Isomerate, Portulaca Extract, Dimethicone, or any other ingredient in the cream.
  • People with diabetes or an existing skin condition affecting the feet should consult a healthcare provider before starting regular use, even though the cream is generally considered suitable for daily use in the general population.

Drug / Food Interactions

  • No clinically significant drug interactions have been identified for this product, as it is a topical cosmetic cream applied to intact skin and is not intended to be absorbed systemically in meaningful amounts.
  • Avoid layering multiple heavy topical foot creams or medicated ointments on the same area at the same time, as this may reduce how well each product is absorbed.
  • No specific food interactions apply, as this is a topical cream.

Quick Tips

  • Apply the cream right after a shower or foot soak, while the skin is still slightly damp, to help it absorb more evenly.
  • Use a foot file or pumice stone gently on very thick, hardened skin before applying the cream, rather than picking at the skin.
  • Wear closed, supportive footwear when possible to reduce friction on the heels during the day.
  • Keep a tube by the bedside for a consistent evening application before wearing socks to bed.
  • Stay consistent with twice-daily use rather than applying only when the heels feel especially dry.
  • Check the heels regularly for cracks, especially if you have diabetes, and mention any non-healing cracks to a healthcare provider.

Ingredients / Active Ingredients

Ellgy Plus D Factor Cracked Heel Cream contains moisturising agents such as Saccharide Isomerate and Portulaca Extract, along with Dimethicone to help lock in hydration and repair dry, damaged skin.

Relevant Information

Precautions: People with diabetes, poor circulation, or an existing skin condition of the feet should check with a doctor or pharmacist before starting regular use, as they may be more prone to skin complications from cracked heels. Avoid contact with the eyes and mucous membranes.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if a heel crack is deep, bleeding, painful, shows signs of infection (such as pus, warmth, or spreading redness), or does not improve after a reasonable period of consistent twice-daily use.

Frequently Asked Questions

Product Specifications

ClassificationNon-prescription
Weight50g
Shelf LifeUse before the expiry date (or period-after-opening symbol, if shown) printed on the tube and carton. Do not use the product beyond that date.

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