Do I need a prescription to buy Fastum 2.5% Gel?

No. Fastum 2.5% Gel is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Fastum 2.5% Gel contain?

Fastum 2.5% Gel is a gel containing Ketoprofen 2.5% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Fastum 2.5% Gel come in?

It is supplied in pack sizes of 30g and 50g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Fastum 2.5% Gel is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Fastum 2.5% Gel?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Fastum 2.5% Gel before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Fastum 2.5% Gel?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Fastum 2.5% Gel be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Fastum 2.5% Gel registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Fastum 2.5% Gel ketoprofen topical muscle joint pain | DoctorOnCall Malaysia

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Fastum 2.5% Gel

Brand A. Menarini

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

Fastum 2.5% Gel is supplied as a gel, with Ketoprofen 2.5% w/w. It is supplied in pack sizes of 30g and 50g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Apply a thin layer of Fastum 2.5% Gel to the affected area and gently massage it in until absorbed, usually 2 to 3 times a day or as directed on the label. Wash hands thoroughly after application unless the hands themselves are being treated, and avoid covering the treated area with an airtight dressing unless a doctor or pharmacist has advised doing so. Do not apply to broken skin, open wounds, rashes, or eyes and mucous membranes.

Dosage

For adults and adolescents over 12 years, a thin strip of gel (roughly matching the size of the painful area) is applied to the skin 2 to 3 times daily, not exceeding the maximum frequency stated on the packaging. Treatment is generally intended for short-term use, typically up to 7 days, and a doctor should be consulted if pain does not improve or worsens within this period.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight, with the cap replaced tightly after each use. Keep out of the sight and reach of children, and do not use if the tube has been damaged or contamination is suspected.

Side Effects

Nausea or upset stomach
Indigestion or heartburn
Headache or dizziness
Diarrhoea or constipation
Skin rash or irritation (with topical use)
Drowsiness or tiredness

Contraindications

Known hypersensitivity to ketoprofen, other NSAIDs (including aspirin), or any ingredient in the gel
History of asthma, urticaria, or allergic-type reactions triggered by NSAIDs
Application to broken skin, open wounds, infected skin, or eczema
Use on the eyes, mouth, or other mucous membranes
Third trimester of pregnancy, due to class effects of NSAIDs, unless advised by a doctor
Exposure of the treated area to direct sunlight or UV light during and shortly after treatment

Drug / Food Interactions

Other topical or oral NSAIDs — avoid using together to prevent excessive NSAID exposure
Photosensitising medicines, which may increase the risk of skin reactions when combined with sun exposure
Oral anticoagulants — caution advised if used over large areas or for long periods, discuss with a doctor or pharmacist if relevant
No specific food interactions, as absorption is primarily local through the skin

Quick Tips

Apply only to intact skin over the painful area, never to open wounds or broken skin
Wash your hands after applying, unless treating the hands themselves
Avoid sun exposure and sunbeds on the treated area during use and for a couple of weeks afterward to reduce photosensitivity risk
Do not use an occlusive (airtight) bandage over the gel unless advised by a healthcare professional
Stop use and see a doctor if pain persists beyond a week or skin irritation develops

Ingredients / Active Ingredients

Ketoprofen

Ketoprofen 2.5% w/w (active ingredient)
Alcohol-based or aqueous gel base, depending on formulation
Carbomer or similar gelling agents
Fragrance and preservative agents as used in the branded formulation

Safety Advice

Pregnancy

Not Advisable

Use during pregnancy is generally not recommended unless absolutely necessary.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Topical NSAID gels such as Fastum 2.5% Gel are generally preferred for localised muscle and joint pain when a person wants to avoid the gastrointestinal side effects more commonly associated with oral NSAID tablets, though the same class of drug interactions and precautions broadly apply, particularly regarding sun exposure and use in sensitive individuals. It is intended for short-term symptomatic relief, and ongoing or worsening pain should be assessed by a doctor rather than treated indefinitely with the gel alone.

Frequently Asked Questions

Product Specifications

Brand	A. Menarini
Classification	Non-prescription
Ingredients / Active Ingredients	Ketoprofen
Weight	30g, 50g
Shelf Life	Fastum 2.5% Gel is generally stable until the expiry date printed on the tube and carton when stored correctly. Do not use the product after this date.