Installment Available HOE Urea Cream
- Fast Delivery
- Muslim-Friendly
- FDA Approved
- Secure Payment
- 0% InterestNo interest on eligible instalments
- Flexible paymentsSpread your payment across monthly instalments
- No hidden feesClear and transparent pricing
Currently Out of Stock No Longer Available
Overview
HOE Urea Cream contains Urea (carbamide) 10% w/w and is presented as a cream. It is supplied in a pack size of 450g.
It is classified as an over-the-counter (OTC) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.
You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.
Directions for Use
Wash and dry the area of skin to be treated before application. Apply a thin, even layer of HOE Urea Cream to the affected area and gently rub in until it is absorbed. Wash your hands afterwards unless the hands themselves are the area being treated. Avoid applying the cream to broken, cracked, infected, or weeping skin, and avoid contact with the eyes, lips, and other mucous membranes. For thicker, rougher areas such as heels or elbows, a slightly thicker layer may be applied as directed by a pharmacist.
Dosage
Apply a small amount of HOE Urea Cream to the affected area of skin, typically 1 to 2 times daily, or as directed by a pharmacist or doctor. There is no oral dose associated with this product, as it is intended for topical use only. Do not apply more frequently than stated on the product packaging, and stop use if irritation develops.
Shelf Life
A specific shelf-life duration for HOE Urea Cream is not independently verified. Refer to the expiry date printed on the tube and outer packaging, and do not use the cream after this date has passed.
Storage Instructions
Store below 30°C in a cool, dry place away from direct sunlight and heat. Keep the tub tightly closed after each use to prevent the cream from drying out or becoming contaminated. Keep out of reach of children.
Side Effects
- Mild skin irritation or redness
- Burning or stinging sensation
- Itching
- Peeling or flaking at the application site
- Dryness if overused
Contraindications
- Known hypersensitivity or allergy to urea or to any other ingredient in HOE Urea Cream.
- Not for use on broken, infected, or actively weeping skin unless directed by a healthcare professional.
Drug / Food Interactions
- No clinically significant drug or food interactions are known for topical urea cream, as it is applied to the skin and not taken by mouth.
- If applying other topical medicines or products to the same area, leave a gap of several hours between applications where possible and ask a pharmacist about the recommended order of application.
Quick Tips
- Apply to clean, dry skin for the most even coverage.
- Test on a small patch of skin first if you have not used the product before, especially on sensitive areas.
- Keep the tub lid tightly closed between uses to prevent the cream from drying out.
- Avoid sharing your tub with household members who have open wounds or a skin infection.
- Reapply after washing your hands or bathing, since water exposure can shorten how long a single application lasts.
- Store away from bathroom humidity where possible, to help preserve the cream’s texture over time.
Frequently Asked Questions
Do I need a prescription to buy HOE Urea Cream?
No. HOE Urea Cream is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does HOE Urea Cream contain?
HOE Urea Cream is a cream containing Urea (carbamide) 10% w/w. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.
What pack sizes does HOE Urea Cream come in?
It is supplied in a pack size of 450g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what HOE Urea Cream is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use HOE Urea Cream?
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about HOE Urea Cream before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store HOE Urea Cream?
Store below 30°C in a cool, dry place away from direct sunlight, and keep it out of reach of children. Keep the product in its original pack and do not use it after the printed expiry date.
What should I do if I notice side effects after using HOE Urea Cream?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can HOE Urea Cream be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is HOE Urea Cream registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
Safety Advice
Pregnancy
This medicine is generally safe during pregnancy, though minor risks may exist in rare cases.
Breastfeeding
Use during breastfeeding should only be done if prescribed and monitored by a doctor.
Kidney
No adequate data available. Consult a doctor before use.
Liver
No adequate data available. Consult a doctor before use.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Precautions: HOE Urea Cream is intended for external use on intact skin only. Avoid contact with the eyes, lips, and inside of the nose or mouth, and rinse thoroughly with water if accidental contact occurs. Use with caution on broken, cracked, or infected skin, and avoid use on children under 2 years of age unless a doctor or pharmacist has advised otherwise. Safety data specific to pregnancy and breastfeeding is limited; those who are pregnant or breastfeeding should check with a pharmacist or doctor before regular use over large areas of skin.
When to See a Doctor or Pharmacist: Stop using HOE Urea Cream and seek medical advice if you notice a rash, swelling, blistering, or worsening irritation after application. See a doctor if an area of dry or thickened skin does not improve with regular use, becomes painful, or shows signs of infection such as increasing redness, warmth, or discharge.
