Do I need a prescription to buy Kloraxin 1% Eye Ointment?

No. Kloraxin 1% Eye Ointment is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Kloraxin 1% Eye Ointment contain?

Kloraxin 1% Eye Ointment is an ointment containing Chloramphenicol 1% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Kloraxin 1% Eye Ointment come in?

It is supplied in a pack size of 5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Kloraxin 1% Eye Ointment is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Kloraxin 1% Eye Ointment?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Kloraxin 1% Eye Ointment before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Kloraxin 1% Eye Ointment?

Store below 25°C in a dry place away from direct sunlight, keep the tube tightly capped after each use, and keep out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Kloraxin 1% Eye Ointment?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Kloraxin 1% Eye Ointment be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Kloraxin 1% Eye Ointment registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Kloraxin 1% Eye Ointment | chloramphenicol | antibiotic bacterial eye infection ointment | DoctorOnCall Malaysia

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Kloraxin 1% Eye Ointment is supplied as an ointment, with Chloramphenicol 1% w/w. It is supplied in a pack size of 5g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Wash hands before use, gently pull down the lower eyelid to form a pocket, and apply a small ribbon of ointment (about 1cm) along the inside of the lower eyelid, then close the eyes gently for about a minute to help the ointment spread evenly.

Storage Instructions

Store below 25°C in a dry place away from direct sunlight, keep the tube tightly capped after each use, and keep out of reach of children.

Side Effects

Temporary blurred vision immediately after application
Mild stinging or burning sensation
Eye irritation or redness
Itching around the eye
Rarely, allergic skin reactions around the eyelid

Contraindications

Known hypersensitivity to chloramphenicol or other antibiotics in the same class
Viral or fungal eye infections (this ointment is not effective against these)
Use with contact lenses in place unless advised otherwise by a doctor
Self-treatment of deep eye pain, significant vision loss, or suspected foreign body without medical assessment

Drug / Food Interactions

No significant systemic drug interactions are typically reported with topical eye use due to minimal systemic absorption
Avoid using other eye drops or ointments at the same time without spacing them apart, as advised by a pharmacist
Do not combine with other antibiotic eye products unless directed by a doctor

Quick Tips

Wash hands before and after application to avoid introducing further infection
Avoid touching the tube tip to the eye or any surface to prevent contamination
Do not wear contact lenses while symptoms are present and during treatment
Vision may be blurred briefly after application, so avoid driving immediately afterward
See a doctor if symptoms worsen or do not improve within a few days

Ingredients / Active Ingredients

Chloramphenicol 1% w/w
Liquid paraffin
White soft paraffin
Wool fat (lanolin) or equivalent ointment base

Relevant Information

Bacterial conjunctivitis is often self-limiting but antibiotic treatment can shorten its duration and reduce spread to others, so good hygiene practices such as avoiding eye touching and not sharing towels or pillows are important alongside using this ointment as directed.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	5g
Dosage	Apply a small amount of ointment into the affected eye(s) 3 to 4 times daily, or as directed on the label or by a pharmacist, continuing for the full recommended course even if symptoms improve earlier.
Shelf Life	Use before the expiry date printed on the tube and carton, and discard the tube a certain number of weeks after first opening as stated on the packaging, even if some ointment remains.