Do I need a prescription to buy NasoCare (Infant)?

No. NasoCare (Infant) is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does NasoCare (Infant) contain?

NasoCare (Infant) is a healthcare product containing materials declared on the pack. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does NasoCare (Infant) come in?

It is supplied in a pack size of 50ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what NasoCare (Infant) is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use NasoCare (Infant)?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about NasoCare (Infant) before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using NasoCare (Infant)?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can NasoCare (Infant) be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is NasoCare (Infant) registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Overview

NasoCare (Infant) is supplied as a healthcare product, with materials and components. It is supplied in a pack size of 50ml.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Wash your hands before use. Gently tilt your baby’s head slightly backward or to the side, insert the spray nozzle just inside one nostril without pushing it in deeply, and give a gentle spray. Repeat for the other nostril. Wipe away any excess solution or loosened mucus from around the nostrils with a soft tissue, and use a bulb or nasal aspirator afterwards if needed to remove loosened mucus. Clean the nozzle tip after each use according to the packaging instructions.

Dosage

The typical use is 1 to 2 sprays into each nostril, 2 to 3 times a day, or as recommended by your paediatrician. Frequency can be adjusted as needed, but should follow the guidance on the packaging or from a healthcare professional rather than being used excessively.

Shelf Life

Do not use beyond the expiry date printed on the packaging. Once opened, use the bottle within the timeframe stated on the packaging, as the solution is preservative-free and intended for a limited period of use after opening.

Storage Instructions

Store at room temperature, away from direct sunlight and heat, and keep the bottle upright and tightly closed between uses, following the storage instructions printed on the packaging. Keep out of reach of children when not in use, and use a clean bottle for each baby rather than sharing between siblings.

Side Effects

Common: Mild, brief sneezing immediately after spraying.
Common: Temporary runny nose or slight tingling sensation.
Serious: Signs of irritation, persistent crying or distress associated with use, or worsening nasal symptoms, which should be assessed by a doctor or pharmacist.

Contraindications

Do not use if your baby has a known hypersensitivity to any component of the saline solution.
Do not use a bottle that appears damaged, contaminated, or has been used by another baby.
Do not force the nozzle deep into the nostril; use gently and only as far as the tip of the nozzle requires.

Drug / Food Interactions

No clinically significant drug interactions are known, as isotonic saline is not absorbed in a way that affects other medicines.
If your baby is using any prescribed nasal or respiratory medicine, check with your paediatrician on the order and spacing of use alongside NasoCare (Infant).
No food interactions are known with this product.

Quick Tips

Use NasoCare (Infant) shortly before feeding as part of your baby’s nasal care routine.
Follow up with a bulb or nasal aspirator if mucus needs to be physically removed after spraying.
Wipe the nozzle clean after every use to keep it hygienic for the next application.
Use a dedicated bottle for each baby rather than sharing between siblings.
Keep the bottle at room temperature rather than in a hot car or direct sun.
Seek medical advice if congestion interferes with feeding, breathing, or sleep despite regular use.

Relevant Information

Precautions: NasoCare (Infant) is intended for nasal use only and should be used gently to avoid discomfort to a baby’s sensitive nasal tissue. It should not be used as a substitute for medical assessment if a baby has a high fever, difficulty breathing, or feeding problems, and each baby should ideally use their own bottle to reduce the risk of spreading infection between siblings.

When to See a Doctor or Pharmacist: See a doctor promptly if your baby has difficulty breathing, is feeding poorly, has a high fever, or appears unusually lethargic. Speak with a pharmacist if you are unsure how often to use NasoCare (Infant) for your baby’s age.