Do I need a prescription to buy Rosken Skin Repair Feet & Heel Balm?

No. Rosken Skin Repair Feet & Heel Balm is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Rosken Skin Repair Feet & Heel Balm contain?

Rosken Skin Repair Feet & Heel Balm is a healthcare product containing materials declared on the pack. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Rosken Skin Repair Feet & Heel Balm come in?

It is supplied in a pack size of 50g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Rosken Skin Repair Feet & Heel Balm is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Rosken Skin Repair Feet & Heel Balm?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Rosken Skin Repair Feet & Heel Balm before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Rosken Skin Repair Feet & Heel Balm?

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly closed after use and out of reach of young children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Rosken Skin Repair Feet & Heel Balm?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Rosken Skin Repair Feet & Heel Balm be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Rosken Skin Repair Feet & Heel Balm registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Rosken Skin Repair Feet & Heel Balm is supplied as a healthcare product, with materials and components. It is supplied in a pack size of 50g.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Wash and thoroughly dry the feet before use. Massage a small amount of balm onto clean, dry feet, focusing on the heels and other rough, hardened areas, until fully absorbed. Use morning and night, or as needed, for best results; wearing socks after night-time application can help lock in moisture.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly closed after use and out of reach of young children.

Side Effects

Common: Mild stinging, tingling, or temporary redness on application, particularly on cracked or broken skin.
Serious: An allergic reaction (marked rash, swelling, or blistering) is uncommon; stop use and seek medical advice if this occurs.

Contraindications

Known allergy or sensitivity to urea or any other ingredient in the formulation.
Avoid use on open wounds, actively infected skin, or severely broken skin without first checking with a doctor or pharmacist.
People with keadaan kesihatan kronik tertentu or poor foot circulation should check with a doctor or pharmacist before starting regular foot balm use, as foot care needs extra care in these conditions.

Drug / Food Interactions

No drug or food interactions are known for this topical foot balm, as it is applied externally to the skin and is not intended to be ingested.

Quick Tips

Apply after a shower or bath when the skin is clean and slightly softened.
For areas of thicker, hardened skin, consider gentle exfoliation (such as a foot file) before applying the balm.
Wear cotton socks after night-time application to help the balm absorb and protect bedding.
Apply consistently as part of a regular foot care routine.
Avoid applying to open cuts or actively infected areas.
People with keadaan kesihatan kronik tertentu should check with a pharmacist or doctor before regular use, given the importance of foot care in keadaan kesihatan kronik tertentu.

Relevant Information

Precautions: For external use on the feet only. Avoid contact with eyes; rinse well with water if this occurs. Do not use on broken, infected, or severely inflamed skin without medical advice, and discontinue if irritation or an allergic reaction develops.

When to See a Doctor or Pharmacist: See a doctor or pharmacist if cracked heels are painful, bleeding, show signs of infection (such as increasing redness, warmth, swelling, or discharge), or if dryness persists despite consistent use, particularly if you have keadaan kesihatan kronik tertentu or a circulation condition.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	50g
Dosage	Not applicable — this balm is for external, topical use on the feet only and must not be swallowed. There is no fixed dose; apply a small amount to affected areas, typically once or twice daily.
Shelf Life	Unopened, the balm is generally stable for around 24 to 36 months from manufacture; check the expiry date printed on the tube or carton before use. Once opened, use within 12 months for best results.