Installment Available SM Polytet Eye Ointment
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- FDA Approved
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- 0% InterestNo interest on eligible instalments
- Flexible paymentsSpread your payment across monthly instalments
- No hidden feesClear and transparent pricing
Overview
SM Polytet Eye Ointment contains Oxytetracycline – the active antibacterial ingredient and is presented as an ointment. It is supplied in a pack size of 3.5g.
It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.
You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.
Directions for Use
Wash your hands thoroughly before use. Gently pull down the lower eyelid to form a small pocket and squeeze a thin ribbon of ointment (approximately 1cm) into it, taking care not to let the tip of the tube touch the eye, eyelid, or fingers. Close the eye gently for about a minute to allow the ointment to spread evenly, and wipe away any excess with a clean tissue.
Dosage
The usual application is a small strip of ointment placed into the affected eye 2 to 4 times a day, or as directed on the product packaging or by a pharmacist, typically continued for around 7 days. The full course should be completed even if the eye appears to improve sooner, and the product should not be used for longer than directed without medical advice.
Shelf Life
Unopened, SM Polytet Eye Ointment is generally stable until the expiry date printed on the carton and tube. Once opened, ophthalmic ointments are usually recommended for discard around 4 weeks after first use, as contamination risk increases with repeated use; check the packaging for the manufacturer’s specific in-use period.
Storage Instructions
Store below 25°C in a cool, dry place away from direct sunlight, and keep the tube tightly closed when not in use. Keep out of the sight and reach of children, and do not use the ointment if it has changed colour, texture, or has passed its expiry date.
Side Effects
- Nausea or upset stomach
- Photosensitivity (increased sensitivity to sunlight)
- Diarrhoea or mild gastrointestinal discomfort
- Tooth discoloration (especially in children)
- Skin rash
Contraindications
- Known hypersensitivity or allergy to oxytetracycline or other tetracycline antibiotics
- Eye infections known or suspected to be caused by viruses (e.g. herpes) or fungi
- Use in the eye beyond the area or duration advised without medical supervision
- Signs of a severe allergic reaction, in which case use should be stopped and medical help sought
Drug / Food Interactions
- Systemic drug interactions are unlikely as very little oxytetracycline is absorbed into the bloodstream when used in the eye
- Avoid using other eye drops or ointments at the same time without spacing them apart, to prevent one product washing out another
- Inform your pharmacist of any other eye medications you are using so timing can be advised
- No specific food interactions are expected with this ophthalmic ointment
Quick Tips
- Wash your hands before and after applying the ointment
- Avoid letting the tube tip touch your eye or eyelid to prevent contamination
- If you wear contact lenses, remove them before applying and check with a pharmacist on when it is safe to reinsert them
- Complete the full course even if your eye feels better after a few days
- See a doctor if there is no improvement within 2-3 days, or if pain, vision changes, or worsening redness occur
Frequently Asked Questions
Do I need a prescription to buy SM Polytet Eye Ointment?
No. SM Polytet Eye Ointment is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does SM Polytet Eye Ointment contain?
SM Polytet Eye Ointment is an ointment containing Oxytetracycline – the active antibacterial ingredient. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
What pack sizes does SM Polytet Eye Ointment come in?
It is supplied in a pack size of 3.5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what SM Polytet Eye Ointment is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use SM Polytet Eye Ointment?
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about SM Polytet Eye Ointment before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store SM Polytet Eye Ointment?
Store below 25°C in a cool, dry place away from direct sunlight, and keep the tube tightly closed when not in use. Keep out of the sight and reach of children, and do not use the ointment if it has changed colour, texture, or has passed its expiry date. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects after using SM Polytet Eye Ointment?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can SM Polytet Eye Ointment be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is SM Polytet Eye Ointment registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
- Oxytetracycline – the active antibacterial ingredient
- Ointment base excipients (paraffin-based) as formulated by the manufacturer to keep the medicine in contact with the eye surface
Safety Advice
Pregnancy
Use during pregnancy is generally not recommended unless absolutely necessary.
Breastfeeding
Generally not recommended while breastfeeding.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
It is not advisable to consume alcohol while taking this medicine.
Driving
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Bacterial conjunctivitis is usually self-limiting but antibiotic ointment can help symptoms resolve faster and reduce the spread of infection to the other eye or to other people, particularly in children. Seek medical attention promptly if there is significant eye pain, sensitivity to light, reduced vision, or if symptoms affect a newborn baby, as these may indicate a more serious condition requiring a doctor’s assessment rather than self-treatment.
