Do I need a prescription to buy Uniflex-N Cream?

No. Uniflex-N Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Uniflex-N Cream contain?

Uniflex-N Cream is a cream containing Fluocinolone acetonide. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Uniflex-N Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Uniflex-N Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Uniflex-N Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Uniflex-N Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Uniflex-N Cream?

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped when not in use and out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Uniflex-N Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Uniflex-N Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Uniflex-N Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Uniflex-N Cream | diclofenac | topical joint muscle pain cream | DoctorOnCall Malaysia

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

Uniflex-N Cream is supplied as a cream, with Fluocinolone acetonide. It is supplied in a pack size of 15g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Apply a thin layer of Uniflex-N Cream to the affected skin area only, exactly as directed by your doctor, usually 2 to 3 times daily. Gently rub in until absorbed and wash your hands after application unless the hands are the area being treated, avoiding contact with the eyes and mucous membranes.

Dosage

Use the smallest amount needed to thinly cover the affected area, for the duration confirmed by your doctor, as prolonged use of combination steroid-antibiotic creams is generally not recommended beyond short courses. This medicine requires a valid prescription obtained through an online consultation with a doctor via DoctorOnCall, and the treated area or duration should not be extended without medical confirmation.

Shelf Life

Uniflex-N Cream is generally stable for up to 36 months from the date of manufacture when unopened and stored correctly. Always check the expiry date printed on the tube and carton before use and do not use beyond this date.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped when not in use and out of reach of children.

Side Effects

Skin thinning (when used topically)
Irritation or burning at application site
Increased appetite and weight gain
Mood changes or difficulty sleeping
Elevated blood sugar levels
Stomach upset or bloating
Delayed wound healing
Increased risk of infections

Contraindications

Known hypersensitivity to fluocinolone acetonide, neomycin, or other aminoglycoside antibiotics
Untreated viral skin infections such as herpes simplex, or fungal skin infections
Not for use on perforated eardrum or directly inside the ear canal, as this is a skin cream and not an eardrop formulation
Not for use on large areas of broken or weeping skin without close medical supervision
Not for long-term continuous use without regular medical review
Caution in infants and young children due to greater risk of systemic absorption

Drug / Food Interactions

Concurrent use with other topical corticosteroids or antibiotics on the same area should be avoided unless directed by a doctor
Applying occlusive dressings over treated skin increases absorption of both the steroid and antibiotic components and should only be done under medical instruction
Extensive or prolonged use with other medicines that affect hearing or kidney function should be discussed with a doctor, given the neomycin component
No significant food interactions are expected with topical use

Quick Tips

Use only on the area and for the duration prescribed by your doctor, and avoid long-term continuous use
Do not apply inside the ear canal or on a perforated eardrum, as this cream is intended for skin use
Avoid covering the treated area tightly with bandages unless instructed by your doctor
Report any worsening redness, new rash, or lack of improvement to your doctor, as this may indicate infection or allergy needing a treatment change
Attend follow-up review so your doctor can confirm the infection and inflammation are resolving appropriately

Ingredients / Active Ingredients

Betamethasone

Fluocinolone acetonide
Neomycin sulphate 0.1% w/w
White soft paraffin
Liquid paraffin
Emulsifying agents

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Safe If Prescribed

Use during breastfeeding should only be done if prescribed and monitored by a doctor.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Combination corticosteroid-antibiotic creams such as Uniflex-N are reserved for inflamed skin conditions with confirmed or suspected bacterial involvement, and are not intended as a general-purpose moisturiser or long-term maintenance treatment. Because inappropriate or prolonged use can mask untreated infections, cause skin thinning, or contribute to antibiotic resistance, DoctorOnCall dispenses Uniflex-N Cream only after a doctor’s assessment via online consultation, with follow-up recommended for patients in Malaysia and Singapore.