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Xepacort (Hydrocortisone) 1% Cream
Low-potency corticosteroid cream containing hydrocortisone 1%, dispensed by a registered pharmacist.
- Fast Delivery
- Muslim-Friendly
- FDA Approved
- Secure Payment
- 0% InterestNo interest on eligible instalments
- Flexible paymentsSpread your payment across monthly instalments
- No hidden feesClear and transparent pricing
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Key Information
What is Xepacort (Hydrocortisone) 1% Cream?
- Xepacort contains hydrocortisone 1% (10 mg per gram) and belongs to the class of low-potency corticosteroids.
- It is a cream for use on the skin only.
- It is a non-prescription product, dispensed by a registered pharmacist, and should be used as directed on the pack or by your doctor or pharmacist.
- If you are pregnant or breastfeeding, speak to your doctor or pharmacist before using it.
Is this strength right for me?
- Xepacort is available as a 1% cream only.
- Apply a thin layer to the affected area, as directed by your doctor. Follow the instructions on the pack or the advice of your doctor or pharmacist.
- Do not use more than directed, and do not use it for longer than advised, as stronger or prolonged use may increase the risk of side effects.
- If you are unsure whether it suits you, ask our pharmacist before ordering.
Delivery, packaging and ordering
- Choose your product and place your order. No prescription is needed, and your order is dispensed by a registered pharmacist.
- You can ask a doctor or pharmacist about the product before you buy.
- The product page lists fast delivery. Check the page for current delivery options and charges.
- Check the product packaging for its Malaysian registration details, and verify them through the relevant Ministry of Health Malaysia resources if needed.
Side effects, safety and when to seek help
- Possible side effects include dry skin, burning or stinging where it is applied, mild skin irritation and redness.
- Do not use it if you are allergic to hydrocortisone or any other ingredient in the cream. There are no known significant food interactions with topical hydrocortisone cream.
- It should be used with caution in people with liver disease, and you should speak to your doctor first if you are pregnant. Tell your pharmacist about any other skin treatments you use.
- Stop using it and contact your doctor or pharmacist if the skin becomes more irritated, shows signs of infection (increasing redness, swelling, pain or discharge), or does not improve. Seek medical attention for swelling of the face or lips, difficulty breathing, or any severe or unexpected reaction.
How to use your Xepacort
Check the pack, and confirm with your doctor or pharmacist that the cream is suitable for you. Tell them about any allergies, skin conditions, or other creams you use.
Wash and dry your hands and the area to be treated. Apply a thin layer of the cream to the affected area, as directed, and avoid contact with your eyes, mouth and open wounds.
Gently rub it in, and wash your hands after applying, unless you are treating your hands. Do not cover the area with tight dressings unless advised.
Use it only for as long as directed. Stop and speak to your doctor or pharmacist if the skin gets worse, shows signs of infection, or does not improve.
Delivery & Returns
- Malaysia-wide delivery
- No prescription needed
- Licensed pharmacy
- Doctor consultation
If your order arrives damaged
- Do not use Xepacort Cream if the packaging is damaged, the tube is leaking or torn, or the seal appears to have been tampered with.
- Check the tube and carton carefully before use.
- Contact us on WhatsApp immediately and provide photos of the outer packaging and the tube.
- We’ll review the issue and arrange a replacement at no extra cost if the delivery issue is verified.
Returns policy
For safety and hygiene reasons, Xepacort (Hydrocortisone) 1% Cream cannot be returned or exchanged once it has left our pharmacy, except in cases involving a verified delivery issue, such as damaged packaging, an incorrect item or a missing item.
If there is a problem with your order, contact us within 24 hours of delivery so we can review the issue and advise you on the next steps.
Dosage
For adults and children, apply a thin layer of Xepacort 1% cream to the affected area once or twice daily, or as directed by a doctor or pharmacist. Treatment is generally intended for short-term use, typically up to 7 days unless a healthcare professional advises otherwise; prolonged or continuous use, especially on the face, groin, or armpits, should be avoided without medical advice.
Shelf Life
Xepacort 1% Cream is generally stable up to the expiry date printed on the packaging when stored correctly and unopened. Always check the expiry date before use and discard the product if it has expired or if the cream shows any change in colour, consistency, or smell.
Storage Instructions
Do
- Store at room temperature, below 30°C, in a cool, dry place away from direct sunlight and heat sources.
- Keep the cap tightly closed after each use.
- Keep out of reach of children.
- Check the expiry date printed on the tube before use.
Don't
- Don’t leave it in a hot car, bathroom or near a stove.
- Don’t use it after the expiry date.
- Don’t share your tube with others.
- Don’t use it if the cream looks changed in colour or texture, or the tube is damaged.
Side Effects
Xepacort Cream may cause skin reactions in some people. The type and severity of these reactions can vary depending on the individual, the treated area and the duration of application. Monitor your skin during treatment and consult a healthcare professional if symptoms persist or worsen.
A mild burning or stinging sensation may occur shortly after applying the cream.
The treated skin may become dry or begin to peel.
Mild itching, redness or irritation may develop at the application site.
Prolonged or excessive application may cause the skin to become thinner and more fragile.
The colour of the treated area may become lighter or darker.
Long-term application may make small blood vessels more visible beneath the skin (telangiectasia).
Prolonged application to the face may cause acne-like spots or breakouts.
When to Seek Medical Advice
Stop applying the cream and seek medical advice if you develop severe irritation, significant skin changes or symptoms that persist or worsen. Follow the prescribed instructions and avoid prolonged or excessive application unless directed by your healthcare professional.
This information does not replace the product leaflet or advice from a healthcare professional. The possible side effects may depend on the cream’s active ingredients and how it is used.
Contraindications
- Known hypersensitivity or allergy to hydrocortisone or any ingredient in the cream
- Untreated bacterial, viral, or fungal skin infections (e.g. cold sores, chickenpox, athlete’s foot) at the site of application
- Broken skin, open wounds, or acne, unless directed by a doctor
- Rosacea or perioral dermatitis on the face
- Use on large areas of skin or for prolonged periods without medical supervision
Drug / Food Interactions
- No clinically significant food interactions are known for topical hydrocortisone 1% cream
- Avoid combining with other topical steroid products on the same area unless advised by a doctor, as this may increase the risk of skin thinning
- Inform your pharmacist if you are using other topical medicines on the same area, as combined use may affect absorption or irritation risk
- Not typically associated with interactions with oral medicines when used as directed on small areas of skin
Quick Tips
- Use the cream only on the area that needs treatment, and only for as long as advised
- Avoid using on the face, groin, or underarms unless a doctor recommends it
- Do not use under airtight dressings or occlusive bandages unless instructed by a doctor
- Stop use and consult a pharmacist or doctor if the skin worsens or shows signs of infection
- Wash hands after application, unless treating the hands
- Keep out of the eyes, mouth, and nose
Ingredients / Active Ingredients
- Hydrocortisone 1% w/w (active ingredient, mild-potency topical corticosteroid)
- Cream base containing emulsifying and stabilising agents
- Preservatives to maintain product stability
- Purified water as a base carrier
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use with caution. Monitor infant for potential adverse reactions.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
It is not advisable to consume alcohol while taking this medicine.
Driving
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Xepacort (Hydrocortisone) 1% Cream is intended for short-term relief of mild skin inflammation and itching and is not meant to replace medical assessment for persistent, worsening, or infected skin conditions. If symptoms do not improve within 7 days of regular use, or if the skin becomes more irritated, swollen, or shows signs of infection such as pus or increasing pain, stop use and consult a pharmacist or doctor. Pregnant or breastfeeding women should seek advice from a healthcare professional before use.
How to buy
Go to the DoctorOnCall website
Visit the DoctorOnCall website, then choose or search for Xepacort (Hydrocortisone) 1% Cream and add it to your cart.
Place your order
Review your cart, enter your delivery details and complete your payment securely. No prescription is needed.
Pharmacist dispenses
A registered pharmacist reviews your order and prepares your medication in accordance with professional pharmacy standards.
Delivery to your door
Your order is packed securely and delivered to your address, with fast delivery options available.
Frequently Asked Questions
No. Xepacort (Hydrocortisone) 1% Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
Xepacort (Hydrocortisone) 1% Cream is a cream containing Hydrocortisone 1% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
Store Xepacort cream below 30°C, away from direct sunlight and moisture. Keep the tube tightly closed after use and out of reach of children. Do not store in the bathroom or near a sink where it may be exposed to humidity. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Product Specifications
| Brand | Xepa |
|---|---|
| Classification | Non-prescription product, dispensed by a registered pharmacist |
| Ingredients / Active Ingredients | Hydrocortisone |
| Weight | 15g |
| Manufacturer | Refer to the product packaging |
| Ingredients / Active Ingredients | Hydrocortisone |
| Strength | 1% w/w |
| Pack Size | 15g tube |
| Dosage | Apply a thin layer to the affected area as directed on the pack or by your doctor or pharmacist. |
| Shelf Life | Generally stable up to the expiry date printed on the packaging when stored correctly and unopened. Do not use after the expiry date. |
| Ingredients | Hydrocortisone 1% w/w |
| Pack Contents | 1 tube of 15 g cream |
| Active Ingredient | Hydrocortisone, a low-potency topical corticosteroid |
| Registration holder | Refer to the product packaging |
| Form | Cream |
| Route | Topical use (on the skin only) |
| Frequency | As directed on the pack, or by your doctor or pharmacist |
| Per Dose | A thin layer on the affected area |
| Storage | Store below 30°C in a cool, dry place away from direct sunlight and heat sources. Keep out of reach of children. |
| Excipients | Refer to the product packaging or leaflet |
Have questions before you buy?
- Which mg is right for me?
- How do I store it?
- What are the sideeffects?
- What if I miss a dose?
- Delivery timings?
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