What is the active ingredient in Zorbyx Zinc Oxide 15% Cream?

The active ingredient is zinc oxide at a 15% concentration, combined with purified water, mineral oil, and emulsifiers.

How often can this cream be applied?

It is generally applied 2 to 3 times a day, or as directed by a healthcare professional.

Can this cream be used on broken skin?

It should not be applied to broken or infected skin without first checking with a doctor or pharmacist.

Is this cream suitable for sensitive skin?

Zinc oxide is generally well tolerated on sensitive skin, though anyone with a known sensitivity to any of the listed ingredients should perform a small patch test before full use.

What should I do if the cream gets into my eyes?

Rinse the eyes thoroughly with water; seek medical advice if irritation continues.

Is a prescription needed to purchase this cream?

No, this is an over-the-counter skin-protectant cream and does not require a prescription.

Can I purchase Zorbyx Zinc Oxide 15% Cream online through DoctorOnCall in Malaysia or Singapore?

Yes, Zorbyx Zinc Oxide 15% Cream is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is Zorbyx Zinc Oxide 15% Cream supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any product, please use Zorbyx Zinc Oxide 15% Cream according to the product instructions, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Zorbyx Zinc Oxide 15% Cream?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Zorbyx Zinc Oxide 15% Cream?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Zorbyx 15% Zinc Oxide Cream - Nappy Rash & Skin Protection Malaysia

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Zorbyx Zinc Oxide 15% Cream is a topical cream formulated with zinc oxide at 15% concentration, together with purified water, mineral oil, and emulsifiers. Zinc oxide is a long-established topical skin-protectant ingredient.

This product is sold over the counter as a skin-protectant cream rather than a prescription medicine, and is supplied in tube form for external application.

Directions for Use

Clean and dry the affected area before applying a thin layer of the cream. Reapply as needed, particularly after the area has been washed or exposed to moisture.

Storage Instructions

Store in a cool, dry place below 30°C, away from direct sunlight, with the cap or tube closed tightly when not in use.

Side Effects

Common: Mild skin dryness.
Common: Temporary redness or irritation at the site of application.
Serious: A rare allergic skin reaction, such as spreading rash or swelling, which needs prompt medical attention.

Contraindications

Do not apply to broken or infected skin without medical advice.
Do not use if allergic to zinc oxide or any of the other listed ingredients.
Avoid contact with the eyes.

Drug / Food Interactions

Not applicable — this is a topical cream for external use and does not have established food interactions.
Avoid applying other topical products to the same area at the same time without checking with a pharmacist, as combined use may affect skin tolerance.

Quick Tips

Apply a thin, even layer rather than a thick coating, which does not improve how the cream sits on the skin.
Clean and dry the area before each application so the cream adheres evenly.
Wash hands after application unless the hands are the area being treated.
Keep the tube tightly closed to prevent the cream from drying out.
Stop use and check with a pharmacist if irritation develops or worsens.

Ingredients / Active Ingredients

Active ingredient: Zinc Oxide 15%.
Purified water.
Mineral oil.
Emulsifiers.

Relevant Information

Precautions: For external use only. Avoid contact with the eyes, and rinse thoroughly with water if accidental contact occurs. Discontinue use and consult a doctor if a rash or irritation develops or worsens.

When to See a Doctor or Pharmacist: Seek advice if the treated skin area shows signs of worsening irritation, infection, or an allergic reaction, or if there is no improvement after a reasonable period of use.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Weight	100g
Dosage	Apply a thin layer of cream 2 to 3 times daily, or as directed by a healthcare professional.
Shelf Life	Use before the expiry date printed on the packaging.