Do I need a prescription to buy Axcel Hydrocortisone Cream?

No. Axcel Hydrocortisone Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Axcel Hydrocortisone Cream contain?

Axcel Hydrocortisone Cream is a cream containing Hydrocortisone 1%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Axcel Hydrocortisone Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Axcel Hydrocortisone Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Axcel Hydrocortisone Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Axcel Hydrocortisone Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Axcel Hydrocortisone Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Axcel Hydrocortisone Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Axcel Hydrocortisone Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Axcel Hydrocortisone Cream | hydrocortisone | mild steroid itch eczema cream | DoctorOnCall Malaysia

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Axcel Hydrocortisone Cream

Brand Axcel

(0 Reviews)

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FDA Approved
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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Axcel Hydrocortisone Cream is supplied as a cream, with Hydrocortisone 1%. It is supplied in a pack size of 15g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Apply a thin layer of Axcel Hydrocortisone Cream to the affected area of clean, dry skin, usually one to two times a day or as directed on the product packaging, gently rubbing it in until absorbed. Wash hands after application unless the hands are the area being treated, and avoid applying the cream to broken skin or near the eyes.

Dosage

For adults and children over the recommended age stated on the packaging, apply a thin layer of Axcel Hydrocortisone Cream to the affected area up to twice daily, for a period generally not exceeding seven days unless a doctor or pharmacist advises otherwise. If the condition does not improve within this time, or worsens, medical advice should be sought.

Shelf Life

Axcel Hydrocortisone Cream should be used within the shelf-life period printed on the packaging when stored under the recommended conditions. Do not use beyond the stated expiry date, and dispose of any expired or unused cream appropriately.

Storage Instructions

Store Axcel Hydrocortisone Cream below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly closed after use and store out of the reach of children.

Side Effects

Mild skin irritation (for topical forms)
Nausea or stomach upset
Dizziness or headache
Increased appetite or weight gain
Mood changes such as anxiety or irritability
Thinning of the skin with prolonged use
Slower wound healing
Increased susceptibility to infections

Contraindications

Known hypersensitivity to hydrocortisone or any other ingredient in the cream
Untreated bacterial, fungal, or viral skin infections (including cold sores, chickenpox, and acne) at the application site
Not for use in or near the eyes
Not recommended for prolonged, continuous use without medical advice
Use on children under the age stated on the packaging only under medical guidance

Drug / Food Interactions

Concurrent use with other topical corticosteroid products should be avoided unless advised by a pharmacist or doctor
Using occlusive dressings over the treated area may increase absorption and side effect risk
Inform your pharmacist or doctor of any other topical treatments you are using on the same area

Quick Tips

Use only a thin layer and only on the area that needs treatment
Limit use to the shortest duration needed, generally not more than seven days without medical advice
Do not use on broken, infected, or weeping skin
Keep away from the eyes and mucous membranes
See a doctor or pharmacist if the skin condition does not improve or gets worse

Ingredients / Active Ingredients

Hydrocortisone

Hydrocortisone 1%

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Not Advisable

It is not advisable to consume alcohol while taking this medicine.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Relevant Information

Axcel Hydrocortisone Cream is intended for short-term management of minor, uncomplicated skin irritation and is not meant to replace medical assessment for persistent, widespread, or worsening skin conditions. Pharmacist advice should be sought if there is any uncertainty about whether a skin problem is suitable for self-treatment with a mild topical steroid.