Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)
Last updated:
Overview
Candid 1% Ear Drop is supplied as ear drops, with Clotrimazole 1%. It is supplied in a pack size of 15ml.
No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.
If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.
Directions for Use
Before use, the ear canal should be gently cleaned and dried as advised by a pharmacist or doctor, and the affected ear should be tilted upward. The recommended number of drops is instilled into the ear canal, and the ear should remain tilted or the person should lie on their side for a few minutes to allow the drops to settle and make good contact with the affected skin. Hands should be washed before and after application, and the dropper tip should not touch the ear or any other surface to avoid contamination.
Dosage
The typical dose is a small number of drops instilled into the affected ear canal two to three times daily, or as directed on the product label or by a pharmacist, continuing for the recommended course even if symptoms improve early, to help ensure the fungal infection is fully cleared. If there is no improvement after about one to two weeks of consistent use, or if symptoms worsen, medical advice should be sought rather than continuing self-treatment indefinitely.
Shelf Life
Candid 1% Ear Drop is typically stable for up to 24 to 36 months from the date of manufacture when the bottle remains unopened and is stored correctly; the specific expiry date is printed on the packaging. Once opened, it is generally advisable to use the drops within the timeframe recommended on the label, as prolonged storage after opening can affect sterility and potency.
Storage Instructions
Store Candid 1% Ear Drop at room temperature, below 30 degrees Celsius, away from direct sunlight, heat, and excessive humidity. Keep the bottle tightly closed when not in use, avoid touching the dropper tip to any surface, and store out of reach and sight of children.
Known hypersensitivity or allergy to clotrimazole or any other ingredient in the ear drop
Suspected or confirmed perforated (ruptured) eardrum, unless specifically advised by a doctor
Active bacterial ear infection without confirmed fungal involvement, which may require different treatment
Severe ear pain, hearing loss, or discharge of blood or pus, which should be assessed by a doctor before any self-treatment
Not intended for use in the eyes or on broken or infected skin outside the ear canal
Drug / Food Interactions
Avoid using other ear drops or ear treatments at the same time without checking with a pharmacist, as combining products may reduce effectiveness or increase irritation
Inform a pharmacist if you are using any other topical antifungal or antibacterial treatments nearby, such as on the surrounding skin
No significant oral drug interactions are expected given the localised route of administration and minimal systemic absorption
No specific food interactions are associated with this ear drop
Quick Tips
Clean and dry the ear gently before each application for the drops to work effectively
Tilt your head or lie on your side for a few minutes after applying the drops to let them settle properly
Complete the full recommended course even if itching or discomfort improves quickly
Avoid inserting cotton buds or other objects into the ear canal, as this can worsen irritation or push debris further in
See a doctor if symptoms do not improve within one to two weeks, or if you notice ear pain, hearing changes, or bleeding
Try to keep the ear dry during treatment, especially while swimming or showering
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use With Care
Use with caution. Monitor infant for potential adverse reactions.
Kidney
Use With Care
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use With Care
Use cautiously. Liver function monitoring may be required.
Alcohol
Generally Safe
Consuming alcohol with this medicine is generally safe, but moderate intake is advised.
Driving
Generally Safe
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Candid 1% Ear Drop is intended specifically for fungal infections of the outer ear canal and is not a general-purpose treatment for all types of ear discomfort, wax buildup, or bacterial ear infections. Because otomycosis can sometimes resemble other ear conditions, individuals who are uncertain about their symptoms, or who experience recurrent episodes, are encouraged to have their ears examined by a doctor to confirm the diagnosis. This product is widely used in Malaysia and Singapore, where warm and humid conditions make fungal ear infections relatively common, particularly among swimmers and frequent earphone users.
Frequently Asked Questions
No. Candid 1% Ear Drop is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
Candid 1% Ear Drop is ear drops containing Clotrimazole 1%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
It is supplied in a pack size of 15ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
Store Candid 1% Ear Drop at room temperature, below 30 degrees Celsius, away from direct sunlight, heat, and excessive humidity. Keep the bottle tightly closed when not in use, avoid touching the dropper tip to any surface, and store out of reach and sight of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
What condition or symptom are you treating with this medication?
Please select your condition / symptom before adding to cart.
*Please select the closest match. A pharmacist may call to verify your selection before dispensing.
Important Medical Information
💊 Recommended Dosage:
The typical dose is a small number of drops instilled into the affected ear canal two to three times daily, or as directed on the product label or by a pharmacist, continuing for the recommended course even if symptoms improve early, to help ensure the fungal infection is fully cleared. If there is no improvement after about one to two weeks of consistent use, or if symptoms worsen, medical advice should be sought rather than continuing self-treatment indefinitely.
🛑 Contraindications (Do not use if):
Known hypersensitivity or allergy to clotrimazole or any other ingredient in the ear drop
Suspected or confirmed perforated (ruptured) eardrum, unless specifically advised by a doctor
Active bacterial ear infection without confirmed fungal involvement, which may require different treatment
Severe ear pain, hearing loss, or discharge of blood or pus, which should be assessed by a doctor before any self-treatment
Not intended for use in the eyes or on broken or infected skin outside the ear canal
If you are unsure, please chat with us or consult your doctor.