Do I need a prescription to buy Betaval N Cream?

No. Betaval N Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Betaval N Cream contain?

Betaval N Cream is a cream containing Betamethasone Valerate. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Betaval N Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Betaval N Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Betaval N Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Betaval N Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Betaval N Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Betaval N Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Betaval N Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Betaval N Cream | betamethasone neomycin | steroid antibiotic skin cream | DoctorOnCall Malaysia

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Betaval N Cream

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Betaval N Cream is a cream with Betamethasone Valerate declared as its active content. It is supplied in a pack size of 15g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Your doctor will specify exactly where and how often to use Betaval N Cream, but typically a thin film is smoothed over the affected patch of skin once or twice a day and left to be absorbed rather than rubbed in vigorously. Keep application confined to the area your doctor has identified, steer clear of the eyes, lips and any mucous membranes, and rinse your hands afterward unless the hands themselves are being treated.

Dosage

There is no fixed universal dosing schedule for Betaval N Cream; your prescribing doctor sets the frequency and length of the course according to how severe the affected area is and where it is located on the body. As a general principle, potent steroid-antibiotic creams like this one are used for the shortest course that controls the condition, with particular caution around the face, underarms, groin and in young children.

Storage Instructions

Keep Betaval N Cream below 30°C, away from direct sunlight and damp conditions, with the cap replaced firmly after each use, and stored somewhere children cannot reach it.

Side Effects

Skin thinning (when used topically)
Irritation or burning at application site
Increased appetite and weight gain
Mood changes or difficulty sleeping
Elevated blood sugar levels
Stomach upset or bloating
Delayed wound healing
Increased risk of infections

Contraindications

A known allergy to betamethasone, neomycin, or related aminoglycoside antibiotics
Skin infections caused by viruses (such as chickenpox or cold sore virus) or fungi that neomycin will not treat
Acne, rosacea, or perioral dermatitis, which can be worsened by steroid creams
Open wounds, leg ulcers, or large areas of skin, unless a doctor has specifically approved this
Extended use on the face, groin, or armpits without direct medical instruction

Drug / Food Interactions

Layering other topical steroid products on the same patch of skin is not recommended unless your doctor has advised it
Using large amounts over extended periods could add to the effect of any oral or injected corticosteroids you are also taking
Tell your doctor about any other creams, ointments or skin treatments you are using nearby or on the same area

Quick Tips

Only use this cream on the area and for the length of time your doctor specifies
Resist the temptation to keep using it once symptoms have settled — finish the course as directed instead
Keep it away from the face, groin and skin folds unless your doctor has said otherwise
Skip airtight bandages or dressings over the treated skin unless told to use them
Book a follow-up if the skin isn’t improving, or seems to be getting worse
Never pass this cream on to someone else, even if their rash looks similar

Ingredients / Active Ingredients

Betamethasone

Betamethasone Valerate
Neomycin Sulfate
Cream base excipients as per manufacturer formulation

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Safe If Prescribed

Use during breastfeeding should only be done if prescribed and monitored by a doctor.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Betaval N Cream sits in the same therapeutic category as other combined steroid-and-antibiotic creams and is meant for short courses under a doctor’s direction rather than everyday or long-term skin maintenance. Anyone using it should watch for signs the skin isn’t responding as expected — spreading redness, new blistering, or worsening pain — and get back in touch with their doctor promptly if these appear.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Ingredients / Active Ingredients	Betamethasone
Weight	15g
Shelf Life	Do not use Betaval N Cream after the expiry date shown on the tube or carton; once that date has passed, the product should be discarded even if some cream remains in the tube.