Do I need a prescription to buy Dermoplex Antiseptic Cream?

No. Dermoplex Antiseptic Cream is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dermoplex Antiseptic Cream contain?

Dermoplex Antiseptic Cream is a cream containing Chlorhexidine Gluconate, Cetrimide and Cream Base (non-greasy). The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Dermoplex Antiseptic Cream come in?

It is supplied in a pack size of 25g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dermoplex Antiseptic Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dermoplex Antiseptic Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dermoplex Antiseptic Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Dermoplex Antiseptic Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dermoplex Antiseptic Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dermoplex Antiseptic Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Dermoplex Antiseptic Cream is a cream with Chlorhexidine Gluconate, Cetrimide and Cream Base (non-greasy) declared as its active content. It is supplied in a pack size of 25g.

This is an over-the-counter (OTC) product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Clean the wound gently with clean water and pat the area dry with a clean cloth or gauze. Apply a thin layer of Dermoplex Antiseptic Cream directly to the affected area, and cover with a clean dressing if needed to protect it from dirt and friction. Wash hands before and after application. For sensitive skin, a small patch test on unaffected skin is advisable before wider use.

Dosage

Not applicable as an oral/systemic dose — Dermoplex Antiseptic Cream is for external, topical use only. As a general guide, apply a thin layer to the affected area 2 to 3 times a day, or as needed; do not exceed the frequency stated on the packaging without pharmacist advice.

Shelf Life

Use before the expiry date printed on the tube or carton. As with most OTC antiseptic creams, an opened tube is generally best used within about 6 to 12 months of first opening, but always follow the specific expiry and period-after-opening information on the packaging.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and heat. Keep the tube tightly capped after use, and keep out of reach of children.

Side Effects

Common: mild, temporary stinging or burning sensation on application, especially on broken skin.
Common: slight redness or dryness at the application site.
Serious: signs of an allergic reaction to chlorhexidine or cetrimide, such as spreading rash, itching, swelling, or blistering — stop use and seek medical advice.
Serious: worsening wound infection (increasing redness, warmth, swelling, pus, or fever) requiring prompt medical assessment.

Contraindications

Do not use if you have a known allergy or hypersensitivity to chlorhexidine, cetrimide, or any other ingredient in this cream.
Do not use on deep puncture wounds, animal or human bites, or wounds already showing signs of infection — seek medical care instead.
Avoid contact with the eyes, ears (middle ear), and other mucous membranes.
Discontinue use if a rash, worsening irritation, or signs of infection develop.

Drug / Food Interactions

No clinically significant drug or food interactions are expected for this topical antiseptic cream when used as directed on minor superficial wounds, since it is not intended to be swallowed and is not expected to be significantly absorbed into the bloodstream.
Avoid combining with other antiseptic or wound-care products on the same area at the same time unless advised by a pharmacist, as mixing certain antiseptics can reduce effectiveness or increase irritation.

Quick Tips

Apply to clean, dry skin.
Apply only a thin layer.
Cover the application site with a clean dressing if it is likely to get dirty or rub against clothing.
Do a patch test on a small area first if you have sensitive skin or a history of allergies.
Keep the tube tightly capped in a cool, dry place, away from children.
Check with a doctor or pharmacist if you are unsure whether this product is suitable for your situation.

Relevant Information

Precautions: For external use only, on small areas of skin. Avoid applying to deep puncture wounds, animal or human bites, or areas already showing signs of infection, and avoid the eyes and mucous membranes. Pregnant or breastfeeding women and parents of very young children should check with a pharmacist or doctor before use if unsure.

When to See a Doctor or Pharmacist: See a doctor or pharmacist promptly if the affected area is deep, large, caused by a bite, does not stop bleeding, shows signs of infection (increasing redness, swelling, warmth, pus, or fever), or does not improve within a few days of self-care.