Do I need a prescription to buy Dicloran Gel?

No. Dicloran Gel is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dicloran Gel contain?

Dicloran Gel is a gel containing Diclofenac Diethylamine (equivalent to Diclofenac Sodium 1% w/w). The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Dicloran Gel come in?

It is supplied in a pack size of 20g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dicloran Gel is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dicloran Gel?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dicloran Gel before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Dicloran Gel?

Store below 30°C in a cool, dry place away from direct sunlight; keep the tube tightly closed after use; keep out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Dicloran Gel?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dicloran Gel be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dicloran Gel registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Dicloran Gel | diclofenac | topical joint muscle pain gel | DoctorOnCall Malaysia

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: November 5, 2026

Overview

Dicloran Gel contains Diclofenac Diethylamine (equivalent to Diclofenac Sodium 1% w/w) and is presented as a gel. It is supplied in a pack size of 20g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Apply a thin layer of gel (approximately 2-4 g, about the size of a cherry to a walnut) onto the affected area and gently massage until absorbed; use 3-4 times daily, or as directed by a doctor or pharmacist; wash hands after application unless the hands are the area being treated.

Dosage

Adults and children over 14 years: apply a thin layer to the affected area 3-4 times daily; not recommended for children under 14 years unless advised by a doctor; do not apply to broken skin, wounds, or mucous membranes.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight; keep the tube tightly closed after use; keep out of reach of children.

Side Effects

Common side effects may include:

Stomach pain or discomfort
Nausea or vomiting
Indigestion or gas
Headache or dizziness
Skin rash or itching
Swelling in hands or feet

Contraindications

Known hypersensitivity to diclofenac, other NSAIDs, or aspirin
History of asthma, urticaria, or allergic reactions triggered by NSAIDs
Application on broken skin, open wounds, infected skin, or mucous membranes
Use during the last trimester of pregnancy without medical advice
Children under 14 years unless directed by a doctor

Drug / Food Interactions

Minimal systemic absorption with topical use, but caution advised if used together with oral NSAIDs or anticoagulants
Avoid concurrent use with other topical NSAID products on the same area
Inform your doctor or pharmacist if you are taking oral blood-thinning medication

Quick Tips

Do not use with an occlusive dressing/bandage unless advised by a doctor
Avoid contact with eyes, mouth, and mucous membranes
Wash hands thoroughly after application (unless treating the hands)
Avoid direct sunlight or sunbeds on the treated area during use
Discontinue and seek medical advice if a rash or irritation develops

Ingredients / Active Ingredients

Diclofenac

Diclofenac Diethylamine (equivalent to Diclofenac Sodium 1% w/w)
Gel base containing carbomer, propylene glycol, and other pharmaceutical excipients

Safety Advice

Pregnancy

Not Safe

This medicine is not considered safe during pregnancy and should be avoided.

Breastfeeding

Safe If Prescribed

Use during breastfeeding should only be done if prescribed and monitored by a doctor.

Kidney

No Data

No adequate data available. Consult a doctor before use.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Dicloran Gel is intended for short-term use of up to 7-14 days for musculoskeletal aches and pains. If pain, swelling, or stiffness does not improve within this period, or if symptoms worsen, a doctor should be consulted to rule out more serious underlying conditions. It should not be used together with occlusive dressings or applied to large areas of skin without medical supervision.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Ingredients / Active Ingredients	Diclofenac
Weight	20g
Shelf Life	Typically 2-3 years from the date of manufacture when unopened; refer to the expiry date printed on the tube/packaging and discard if expired.