Dr Wound Bioheal Gel

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Overview

Dr Wound Bioheal Gel is supplied as a gel, with Aloe Vera extract, Centella Asiatica and Allantoin. It is supplied in a pack size of 20ml.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Clean and dry the wound area thoroughly before use. Apply a small amount of gel directly to the skin without excessive rubbing, allowing it to be gently and naturally absorbed. Avoid applying a very thick layer, as a thin, even coating is generally sufficient. Repeat two to three times daily, or as directed, and continue until the wound has visibly improved or as advised by a healthcare professional.

Dosage

Not applicable in the conventional medicine sense — Dr Wound Bioheal Gel is for external, topical use only and must not be swallowed. As a general guide, apply a thin layer to the affected area two to three times daily, or as directed by a doctor, pharmacist, or wound care professional.

Shelf Life

Use Dr Wound Bioheal Gel before the expiry date printed on the tube and outer packaging. Do not use the product if the expiry date has passed, or if the gel’s colour, texture, or smell appears different from normal.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and heat, and keep out of the reach of children. Keep the tube tightly capped between uses, and avoid letting the tube tip touch the wound directly to prevent contamination. Once opened, use within the period stated on the packaging, as no separate in-use stability period beyond the labelled information has been independently confirmed.

Side Effects

  • Common: A mild, temporary stinging sensation upon application.
  • Common: Slight, temporary redness or peeling of the skin at the application site.
  • Serious: Signs of an allergic reaction such as spreading rash, swelling, or blistering — stop use and seek medical attention if these occur.

Contraindications

  • Known hypersensitivity or allergy to Aloe Vera, Centella Asiatica, Allantoin, or any other ingredient in the gel.
  • Not intended as a substitute for proper medical treatment of deep, heavily infected, or non-healing wounds.
  • Avoid application near or in the eyes; rinse thoroughly with water if accidental contact occurs.

Drug / Food Interactions

  • No clinically significant drug or food interactions are known for Dr Wound Bioheal Gel when used topically as directed.
  • It may generally be used together with other wound dressings, but different topical wound products should not be layered on the same wound at the same time without advice from a pharmacist or doctor.
  • Tell your pharmacist or doctor about any other topical treatments being used on the same wound so care can be properly coordinated.

Quick Tips

  • Clean and dry the area thoroughly before use.
  • Use a thin layer rather than a thick one, and allow it to absorb naturally without vigorous rubbing.
  • Do a small patch test first on infants or those with very sensitive skin, as the manufacturer advises.
  • Keep the tube tightly capped and avoid touching the tip to the skin to reduce contamination risk.
  • This gel is intended for minor, superficial use — it is not a substitute for proper medical assessment.
  • Speak with a doctor or pharmacist if you are unsure whether this product is appropriate for a particular wound.

Frequently Asked Questions

Do I need a prescription to buy Dr Wound Bioheal Gel?

No. Dr Wound Bioheal Gel is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dr Wound Bioheal Gel contain?

Dr Wound Bioheal Gel is a gel containing Aloe Vera extract, Centella Asiatica and Allantoin. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Dr Wound Bioheal Gel come in?

It is supplied in a pack size of 20ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dr Wound Bioheal Gel is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dr Wound Bioheal Gel?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dr Wound Bioheal Gel before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Dr Wound Bioheal Gel?

Store below 30°C in a cool, dry place away from direct sunlight, and keep it out of reach of children. Keep the product in its original pack and do not use it after the printed expiry date.

What should I do if I notice side effects after using Dr Wound Bioheal Gel?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dr Wound Bioheal Gel be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dr Wound Bioheal Gel registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Relevant Information

Precautions: Dr Wound Bioheal Gel is intended for minor, superficial use and is not a substitute for proper medical wound assessment. A patch test is advisable before use on infants or very young children, and pregnant or breastfeeding women should check with a pharmacist or doctor if unsure about use. Avoid contact with the eyes and mucous membranes.

When to See a Doctor or Pharmacist: Seek medical attention if a wound is deep, large, actively bleeding, shows signs of infection (increasing redness, warmth, swelling, pus, or fever), or is not improving after several days of consistent use.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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