Do I need a prescription to buy HOE Benosone Ointment?

No. HOE Benosone Ointment is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does HOE Benosone Ointment contain?

HOE Benosone Ointment is an ointment containing Betamethasone valerate equivalent to betamethasone 0.1% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does HOE Benosone Ointment come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what HOE Benosone Ointment is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use HOE Benosone Ointment?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about HOE Benosone Ointment before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using HOE Benosone Ointment?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can HOE Benosone Ointment be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is HOE Benosone Ointment registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

HOE Benosone Ointment | betamethasone neomycin | steroid antibiotic skin ointment | DoctorOnCall Malaysia

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HOE Benosone Ointment

Brand Hoe Pharmaceuticals

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

HOE Benosone Ointment is supplied as an ointment, with Betamethasone valerate equivalent to betamethasone 0.1% w/w. It is supplied in a pack size of 15g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

HOE Benosone Ointment should only be used according to the areas, amount, and duration prescribed by your doctor following an online consultation with DoctorOnCall. A thin layer of ointment is usually applied to the affected skin and gently rubbed in once or twice daily, unless otherwise directed. Hands should be washed before and after application unless the hands themselves are being treated, and the ointment should not be applied under occlusive dressings unless specifically instructed by your doctor, as this increases absorption and the risk of side effects.

Dosage

The amount and frequency of application of HOE Benosone Ointment is determined individually by your prescribing doctor based on the type, severity, and location of the skin condition being treated, and typically involves applying a thin film to the affected area once or twice a day. Treatment is usually limited to a short course of a few weeks, with the frequency reduced as the skin improves. Always follow the exact instructions given on your prescription rather than any general guidance, and do not use more often or for longer than directed.

Shelf Life

HOE Benosone Ointment is generally stable for up to 36 months from the date of manufacture when stored correctly and unopened. Always check the expiry date printed on the tube or carton before use, and do not use the ointment if the date has passed.

Storage Instructions

Store HOE Benosone Ointment at room temperature, below 30 degrees Celsius, away from direct sunlight, heat, and moisture. Keep the tube tightly closed when not in use, and keep out of reach of children and pets.

Side Effects

Skin thinning (when used topically)
Irritation or burning at application site
Increased appetite and weight gain
Mood changes or difficulty sleeping
Elevated blood sugar levels
Stomach upset or bloating
Delayed wound healing
Increased risk of infections

Contraindications

Known hypersensitivity to betamethasone valerate or any ingredient in the ointment
Viral skin infections such as herpes simplex, chickenpox, or shingles
Untreated bacterial or fungal skin infections
Acne vulgaris, rosacea, or perioral dermatitis
Not for use on the face, groin, or underarms for prolonged periods without specific medical advice
Not recommended for use on broken or widely damaged skin, or in infants, without specialist guidance

Drug / Food Interactions

Avoid applying other topical corticosteroid products to the same area at the same time unless advised by your doctor
Occlusive dressings, tight clothing, or nappies over the treated area can significantly increase drug absorption and side effects
Use on large body surface areas or for prolonged periods may increase the risk of systemic effects, especially in children
Inform your doctor of all other topical or oral medicines you are using on or near the treated skin

Quick Tips

Apply only a thin layer of HOE Benosone Ointment to the affected skin, not the surrounding healthy skin
Do not use for longer than the duration prescribed by your doctor
Avoid covering the treated area with airtight dressings unless instructed
Wash your hands after applying, unless the hands are the area being treated
Tell your doctor promptly if the skin condition worsens or does not improve

Ingredients / Active Ingredients

Betamethasone

Betamethasone valerate equivalent to betamethasone 0.1% w/w

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Safe If Prescribed

Use during breastfeeding should only be done if prescribed and monitored by a doctor.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

HOE Benosone Ointment is intended for short-term use to control flare-ups of steroid-responsive skin conditions and is not meant for continuous long-term use. As symptoms improve, your doctor may advise reducing the frequency of application or switching to a milder treatment for maintenance. Patients should avoid exposing treated skin to excessive sunlight and should follow their doctor’s instructions on treatment duration closely, as prolonged use of topical steroids can lead to skin thinning and other local or systemic side effects.